Where to send your Westlake Financial payment
Westlake Financial Services accepts payments through their online portal, by phone, by mail, and through automatic bank transfers. The fastest and most direct route is their website at westlakefinancial.com, where you can log into your account and make a one-time payment immediately. You can also call their customer service line — the number appears on your monthly statement and on any payment coupon they send you — to make a payment over the phone using a debit card or bank account.
If you prefer to mail a check, the payment address is on your statement. Include your loan number and account number on the check itself. Mail payments typically take 7 to 10 business days to reach Westlake and post to your account, so plan ahead if your due date is approaching. Westlake also offers automatic payments through their website, where you can set up a recurring transfer from your bank account on a date you choose each month.
Key Takeaways
- You can pay online at westlakefinancial.com, by phone using the number on your statement, by mail with a check, or through automatic bank transfers.
- Online and phone payments post to your account the same day or next business day, while mailed checks take 7 to 10 business days.
- Your monthly statement shows your due date, minimum payment amount, and the mailing address if you choose to pay by check.
- Setting up automatic payments through the Westlake website removes the risk of missing a due date and incurring a late fee.
- If you cannot pay the full amount by the due date, contact Westlake before the date passes to discuss your options.
What happens if you miss a payment
A payment is considered late if it does not arrive by the due date shown on your statement. Westlake typically charges a late fee on the first day after the due date passes. The amount of the late fee varies by state and by the terms of your loan agreement, so check your contract or call Westlake to find out what yours is.
A single late payment also appears on your credit report and can lower your credit score. After 30 days past due, Westlake may report the account as delinquent. If the account reaches 120 days past due, Westlake may begin repossession proceedings, meaning they can take back the vehicle. The sooner you bring the account current, the better — even one late payment can affect your ability to borrow money in the future.
How to set up automatic payments
Log into your Westlake Financial account on their website and look for the "Autopay" or "Automatic Payments" section. You will need to provide your bank account number and routing number, and choose the date each month when you want the payment to come out. Westlake will deduct your regular monthly payment automatically on that date.
Automatic payments remove the risk of forgetting a due date, but you should still check your account periodically to make sure the payment went through. If your bank account does not have enough money on the scheduled date, the payment may fail and you could face a late fee. You can change or cancel automatic payments at any time through your online account.
Paying more than the minimum
You can pay more than your monthly minimum at any time without penalty. Paying extra reduces the principal balance of your loan, which means you pay less interest over the life of the loan and finish paying it off sooner. There is no prepayment penalty with Westlake Financial, so you will not be charged extra for paying early.
If you make a large extra payment, specify in a note or in the payment instructions that the extra amount should go toward principal rather than being held as a credit on your account. You can do this when paying online, over the phone, or in a note included with a mailed check. Some borrowers make one extra payment per year or round up their monthly payment to accelerate payoff.
Payment methods and timing
| Payment Method | How to Use | When It Posts |
|---|---|---|
| Online portal | Log in at westlakefinancial.com and enter payment amount | Same day or next business day |
| Phone | Call the number on your statement with debit card or bank account ready | Same day or next business day |
| Send check to address on statement with loan number written on check | 7 to 10 business days | |
| Automatic transfer | Set up through online account with bank account and routing number | On your chosen date each month |
If you are having trouble paying
If you cannot make your payment by the due date, contact Westlake as soon as possible — before the payment is late. Waiting until after the due date passes means a late fee will be charged. Westlake may be able to discuss options such as a temporary payment reduction, a deferment (postponing a payment to the end of your loan), or a loan modification.
These options are not may provide and depend on your situation and loan terms, but Westlake is more likely to work with you if you reach out before you miss a payment. Have your account number and loan details ready when you call. Keep a record of any conversation, including the date, time, and name of the person you spoke with.
Frequently Asked Questions
Can I pay my Westlake bill with a credit card?
Westlake Financial does not accept credit card payments directly through their website or phone line. You can pay by debit card, bank account transfer, check, or money order. Some third-party payment processors may allow you to pay a credit card bill using your Westlake account, but you would pay a processing fee for that service.
What if I pay online but the payment does not show up in my account?
Online payments typically post within one business day. If more than one business day has passed and you do not see the payment reflected, log back into your account to confirm the payment was processed. If it shows as pending, wait one more day. If it shows as failed, you will need to resubmit the payment or call Westlake to troubleshoot.
Does Westlake charge a fee to pay online or by phone?
Westlake does not charge a fee for online or phone payments made directly through their website or customer service line. Some third-party payment services may charge a fee if you use them as an intermediary, but paying directly to Westlake is free.
Can I change my payment due date?
Contact Westlake customer service to request a due date change. They may be able to move your due date to a different day of the month to align with when you receive income. This typically requires a request in writing or over the phone, and the change usually takes effect on your next billing cycle.
What should I do if I receive a past-due notice?
A past-due notice means your payment is late. Contact Westlake immediately to bring your account current and ask what late fees have been charged. The sooner you pay, the sooner the delinquency stops accruing additional fees and the less damage occurs to your credit report.