The fastest way to pay ComEd is through their online account portal
ComEd's website lets you log in, view your bill, and pay in minutes without calling or visiting a payment location. You'll need your account number (on any bill) and a password you create during first login. The portal also shows your usage history, lets you set up automatic payments, and alerts you to outages in your area.
You can pay with a debit card, credit card, or bank account. If you pay by card, ComEd charges a fee—currently $1.25 for online card payments—but bank account payments have no fee. The payment posts immediately if you pay before 8 p.m. Central Time on a business day; payments after that time or on weekends process the next business day.
Key Takeaways
- Go to ComEd.com, select "Pay My Bill," and enter your account number to start a new account or log in.
- Bank account payments are free, while debit or credit card payments cost $1.25 per transaction.
- Payments made before 8 p.m. Central Time on business days post the same day; weekend and after-hours payments post the next business day.
- You can set up automatic monthly payments so you never miss a due date.
- If you forget your password, use the "Forgot Password" link on the login page to reset it by email.
Step-by-step: Creating your ComEd online account
Start at ComEd.com. Click "Pay My Bill" in the top navigation or search for "login" on the homepage. You'll land on a page asking whether you're a new or returning customer. Select "New Customer" if this is your first time.
Enter your account number. You'll find it on your paper bill in the upper right corner, or in any email ComEd has sent you. ComEd will verify your identity by asking for your service address and the last four digits of the phone number on file. Answer correctly and you'll move to password creation.
Create a password at least 8 characters long that includes uppercase letters, lowercase letters, and numbers. ComEd does not allow special characters like ! or @. Write this password down or use a password manager—you'll need it every time you log in. Once you've set the password, your account is active and you can pay immediately.
Logging in and finding your bill amount
Return to ComEd.com and click "Pay My Bill." Enter your account number and password. You'll land on your account dashboard, which shows your current balance, due date, and usage. If you have an unpaid bill, it appears at the top in red with the amount owed and the due date.
Click on the bill itself to see the itemized charges: supply charges (the cost of electricity), delivery charges (the cost to get it to your home), taxes, and any adjustments or credits. This breakdown helps you spot unusual charges or understand why your bill changed from last month.
Paying your bill online
From your account dashboard, click "Pay Now" next to the bill you want to pay. You'll be asked to choose a payment method: debit card, credit card, or bank account. If you choose a card, you'll enter the card number, expiration date, and CVV. If you choose a bank account, you'll enter your routing number and account number.
Review the amount and due date, then confirm the payment. You'll see a confirmation number on screen and receive an email receipt. Keep the confirmation number in case you need to dispute the payment or check its status later. The payment is now in ComEd's system.
Setting up automatic payments so you don't have to log in each month
Automatic payments remove the risk of forgetting a due date. From your account dashboard, click "Manage Auto Pay" or look for "Autopay" in the account settings menu. ComEd will ask you to choose a payment method (bank account is free; card costs $1.25 per month) and a day of the month for the payment to go through.
Pick a day a few days before your due date so the payment has time to post. ComEd will deduct the full bill amount each month on that day. You can change or cancel autopay anytime by logging back in and adjusting the settings. If your bill varies month to month, you'll still pay the full amount due each month—autopay is not a fixed amount.
What to do if you can't log in or forgot your password
Click "Forgot Password" on the ComEd login page. Enter your account number and ComEd will email a reset link to the email address on file. Check your inbox and spam folder; the link usually arrives within a few minutes. Click the link and create a new password following the same rules (8+ characters, uppercase, lowercase, numbers).
If you don't receive the reset email after 10 minutes, check that you entered your account number correctly. If the problem persists, call ComEd customer service at 1-800-334-7661. They can verify your identity and reset your password over the phone, or they can process a payment for you without requiring online access.
Payment methods and fees at a glance
| Payment Method | Fee | When It Posts |
|---|---|---|
| Bank account (online) | No fee | Same day if before 8 p.m. CT on business days; next business day otherwise |
| Debit or credit card (online) | $1.25 | Same day if before 8 p.m. CT on business days; next business day otherwise |
| Automatic payment (bank account) | No fee | On the day you choose each month |
| Automatic payment (card) | $1.25 per month | On the day you choose each month |
Frequently Asked Questions
Can I pay my ComEd bill without creating an online account?
Yes. You can pay by phone at 1-800-334-7661, by mail (send a check to the address on your bill), or at a payment location like a grocery store or utility payment center. Online is fastest, but not required.
What if I pay online but my bill still shows as unpaid?
Payments take time to post. If you paid before 8 p.m. Central Time on a business day, it should show as paid by the next morning. If more than one business day has passed, log in and check your payment history to confirm the transaction went through. If you see the payment listed but your balance hasn't updated, wait another business day. Contact ComEd if it's been three business days.
Can I change my payment due date?
ComEd sets your due date based on your billing cycle, and you cannot change it through the online portal. If you need a different due date for budgeting reasons, call 1-800-334-7661 and ask about changing your billing cycle. They may be able to adjust it, though this typically takes one or two billing periods to take effect.
Is it safe to enter my bank account number on ComEd's website?
ComEd's website uses encryption to protect your information. Your bank account number is no less safe on their site than it is when you write a check. If you're uncomfortable entering it online, you can pay by card instead (with the $1.25 fee) or call to pay over the phone.
What happens if I set up autopay but then want to make a one-time extra payment?
You can make a separate payment anytime without affecting your autopay schedule. Log in, click "Pay Now," and enter the extra amount. Your regular autopay will still deduct the full bill on the scheduled day. This is useful if you want to pay down your balance faster or catch up on a past-due amount.