WREC bill payment basics
WREC (Withlacoochee River Electric Cooperative) serves parts of central Florida, and you can pay your bill online through their website, by phone, by mail, or in person at their office. The fastest way is online — you'll need your account number, which appears on your paper bill or in any email from WREC. Payment posts the same business day if you pay before their cutoff time, usually 5 p.m. Eastern.
If you prefer not to pay online, you can mail a check to the address printed on your bill, call their customer service line to pay by phone with a debit or credit card, or visit their office in Dade City during business hours. Mail payments take 5 to 7 business days to reach WREC, so plan ahead if your due date is soon.
WREC also offers autopay, which withdraws your payment automatically on a date you choose each month. This prevents late payments and saves you the step of logging in or writing a check. You can set it up during online payment or by calling customer service.
Key Takeaways
- You can pay WREC bills online at their website, by phone, by mail, or in person — online payments post the same business day if submitted before 5 p.m. Eastern.
- Your account number is on your paper bill or in WREC emails, and you'll need it to pay online or by phone.
- Mailed checks take 5 to 7 business days to arrive, so send payment at least a week before your due date to avoid a late fee.
- Autopay removes the need to pay manually each month and helps you avoid missed due dates.
- WREC's office is in Dade City, and you can pay in person during their posted business hours.
Paying online through WREC's website
Go to WREC's website and look for the "Pay My Bill" or "Online Payment" link, usually near the top of the homepage. You'll be asked to enter your account number and either your service address or the amount of your last bill to verify your account. Once verified, you can choose to pay the full balance, a partial amount, or set up a one-time payment.
WREC accepts debit cards, credit cards, and bank account transfers for online payments. If you use a credit card, WREC may charge a processing fee — check their website or call to confirm the current fee before you submit. Bank account payments (ACH transfers) typically have no fee and take one business day to process.
After you submit payment, you'll receive a confirmation number on screen and usually by email. Save this number in case you need to verify the payment later. If the payment doesn't post within one business day, contact WREC customer service with your confirmation number.
Paying by phone or automatic withdrawal
Call WREC's customer service number (listed on your bill) and tell them you want to pay by phone. Have your account number and debit or credit card ready. A representative will process the payment and give you a confirmation number. Phone payments typically post the same business day if you call before 5 p.m. Eastern on a business day.
To set up autopay, you can do it online during a one-time payment, or call customer service and ask to enroll. You'll choose the day of the month you want the payment to come out — many people pick the day after they get paid or a few days before the due date. Autopay withdraws from your bank account or card each month until you cancel it.
If you set up autopay and your bill amount changes significantly, you can still log in or call to make an additional payment that same month. Autopay does not lock you into a fixed amount; it adjusts if your usage changes.
Mailing a check to WREC
Write a check to Withlacoochee River Electric Cooperative and include your account number on the check memo line. Mail it to the address printed on your bill — this address is where WREC processes payments, not their main office. Include the payment stub from your bill if possible; it helps WREC match the check to your account faster.
Mail payments take 5 to 7 business days to arrive and be processed. If your due date is within a week, mailing a check is risky — WREC will consider the payment late if it arrives after the due date, even if you mailed it on time. In that case, pay online or by phone instead.
If you mail a payment and want to confirm it arrived, wait 10 business days, then log into your online account or call WREC to check whether the payment posted. Keep a copy of the check or a photo of it for your records.
What to do if you miss a due date
WREC charges a late fee if payment is not received by the due date shown on your bill. The fee amount is listed on your bill and varies depending on your account balance. If you miss the due date, pay as soon as you can — the longer you wait, the more late fees may accumulate.
If you are having trouble paying your bill, contact WREC customer service before the due date. They may be able to discuss a payment plan, extend your due date, or direct you to local assistance programs. WREC is more likely to work with you if you reach out before you fall behind rather than after.
If your service is disconnected for non-payment, you will need to pay the full past-due balance plus a reconnection fee to restore power. Reconnection can take one to three business days depending on WREC's schedule. Avoiding disconnection is much simpler than dealing with reconnection, so prioritize paying or calling WREC if you are struggling.
Understanding your WREC account number and bill details
Your account number is a unique identifier that WREC uses to find your account in their system. It appears in the upper right or upper left corner of your paper bill, usually in large print. You'll need this number every time you pay online, by phone, or to check your balance.
Your bill also shows your service address, the amount due, and the due date. The due date is the last day WREC will accept payment without charging a late fee. Some bills show a "grace period" of a few days after the due date — check your bill to see if WREC offers one.
If you cannot find your account number, call WREC customer service with your name and service address, and they will provide it. You can also look at an old bill or check any email statements WREC has sent you.
Setting up paperless billing and payment reminders
WREC offers paperless billing, which means your bill arrives by email instead of mail. To enroll, log into your online account or call customer service. Paperless billing reduces clutter and gets your bill to you faster — usually a few days before the due date.
Many people who switch to paperless billing also set up a payment reminder on their phone or calendar. Set the reminder for a few days before the due date so you have time to pay online or by phone without rushing. If you set up autopay, you may not need a reminder, but one is still useful as a backup.
Paperless billing does not change how you pay — you still have all the same payment methods available. It only changes how you receive the bill.
Frequently Asked Questions
Can I pay WREC with a credit card online without a fee?
WREC may charge a processing fee for credit card payments made online. The fee amount varies and is shown before you confirm payment. Bank account transfers (ACH) typically have no fee. Check WREC's website or call to confirm current fees before you choose your payment method.
What happens if I pay online but my payment doesn't show up?
Online payments usually post the same business day if submitted before 5 p.m. Eastern. If your payment doesn't appear within one business day, log into your account to check the status, or call WREC customer service with your confirmation number. Do not pay again until you confirm the first payment did not go through.
Can I change my autopay date if I get paid on a different day?
Yes. Log into your online account and update your autopay date, or call customer service to change it. You can pick any day of the month. If you change the date, the new date takes effect on your next scheduled payment.
Is there a way to pay WREC in person?
Yes, you can pay in person at WREC's office in Dade City during their business hours. The address and hours are on your bill or on their website. Bring your account number and payment method (check or card). In-person payments post immediately.
What if I cannot afford my WREC bill this month?
Call WREC customer service before your due date and explain your situation. They may offer a payment plan that spreads your balance over several months, or they can direct you to local assistance programs that help with utility bills. Reaching out early gives you more options than waiting until after you miss a payment.