Where and how to pay your Marietta electric bill
Marietta residents get their power from Georgia Power, the state's largest utility. You can pay your bill online through Georgia Power's website, by phone, by mail, or in person at a payment location. The method you choose depends on how quickly you need to pay and whether you want to set up automatic payments.
Georgia Power does not charge a fee for online payments made through their official website or for payments by mail. Phone payments and in-person payments at third-party locations may carry fees, so check before you commit to that route. If you are behind on your bill, paying online or by phone gets the payment recorded fastest — usually the same day.
Key Takeaways
- Georgia Power's website lets you pay online without a fee if you have your account number and a bank account or debit card ready.
- Automatic payments (called Budget Billing or recurring payments) can be set up online and take money on a date you choose each month.
- Mail payments take 7 to 10 days to reach Georgia Power, so send them early if your due date is soon.
- In-person payment locations exist but may charge fees; call Georgia Power at 1-888-891-0938 to find one near you and confirm the fee.
- If you cannot pay in full, contact Georgia Power before your due date to discuss payment plans or hardship programs.
Paying online through Georgia Power's website
Go to georgiapower.com and select "Pay My Bill" from the homepage. You will need your account number (found on your bill) and either a bank account for an ACH transfer or a debit or credit card. ACH transfers are free; card payments may carry a small fee depending on the processor Georgia Power uses that day.
Enter the amount you want to pay and the date you want it processed. If you pay by 5 p.m. Eastern time on a business day, Georgia Power usually records the payment the same day. Payments made after 5 p.m. or on weekends are processed the next business day. You will get a confirmation number immediately — save it in case you need to dispute the payment later.
Setting up automatic monthly payments
Automatic payments remove the step of logging in each month. Log into your Georgia Power account online, go to "Billing & Payments," and select "Enroll in AutoPay." Choose the date each month when you want the payment to come out of your bank account (usually the same date your bill is due). Georgia Power will deduct the full bill amount automatically unless you change it.
You can pause or cancel AutoPay anytime through your account. If your bill amount changes significantly, check your account the month before to make sure the automatic amount still makes sense. If you are on a fixed-income budget, you can also ask Georgia Power about Budget Billing, which averages your annual usage and charges you the same amount each month — this smooths out seasonal spikes in summer and winter.
Paying by mail
Write a check or money order and include the payment stub from your bill. Mail it to the address printed on your bill — do not mail it to Georgia Power's corporate office. Mail payments typically take 7 to 10 business days to arrive and be recorded, so send your payment at least two weeks before your due date if you want to avoid a late fee.
Include your account number on the check itself (write it in the memo line). If you are paying from outside Georgia, allow extra time for mail delivery. Georgia Power's system will not show your payment as received until the check clears, so do not assume it is posted just because you mailed it on time.
Paying by phone
Call Georgia Power's automated payment line at 1-888-891-0938. Have your account number and a debit or credit card ready. The system will ask you to enter the amount and confirm the card details. Payments made before 5 p.m. Eastern time on a business day are usually recorded the same day.
Phone payments may carry a fee — Georgia Power's system will tell you the fee amount before you confirm. If you prefer to speak to a representative, you can request one during the call, though this may add time. Keep your confirmation number for your records.
In-person payment locations
Georgia Power has payment centers in some Marietta-area locations, but not all neighborhoods have one nearby. Call 1-888-891-0938 and ask for the nearest payment location to your address. Some third-party retailers (like check-cashing services or grocery stores) also accept Georgia Power payments, but they often charge a fee on top of your bill amount.
Ask about the fee before you pay in person. In-person payments are recorded immediately, which can be useful if you are behind and want the payment to show up right away. Bring your account number or bill with you so the payment is applied to the correct account.
What to do if you cannot pay your full bill
Contact Georgia Power before your due date — do not wait until after you miss a payment. Call 1-888-891-0938 and explain your situation. Georgia Power offers payment arrangements (a plan to pay over several weeks or months) and may have hardship programs depending on your income and circumstances.
Georgia Power cannot shut off your service immediately for non-payment; they must give you notice and time to respond. If you are a senior, disabled, or have a medical condition that makes loss of power dangerous, mention this when you call — Georgia Power has additional protections for these situations. Some nonprofit organizations in the Marietta area also offer bill assistance; ask Georgia Power if they can refer you.
Frequently Asked Questions
Can I pay my Georgia Power bill through a third-party app or payment service?
You can pay through some third-party bill-pay services if your bank offers one, but paying directly through georgiapower.com is simpler and avoids extra fees. If you use a bank's bill-pay feature, make sure you send the payment at least 10 days before your due date because the bank processes it, not Georgia Power directly.
What happens if I pay late?
Georgia Power charges a late fee if your payment is not received by the due date shown on your bill. The fee is a percentage of your bill amount. If you are more than 30 days late, Georgia Power may disconnect your service, but they will send you a notice first. Contact them immediately if you receive a disconnection notice.
Can I set up automatic payments for a different amount each month?
AutoPay deducts the full bill amount each month automatically. If you want to pay a different amount, you can log in before the payment date and adjust it, or you can pay manually that month. Budget Billing is a better option if you want a consistent payment amount year-round.
Is there a fee for paying online?
No fee for ACH transfers (paying directly from your bank account). Credit and debit card payments may have a small fee; Georgia Power's website will show you the fee before you confirm the payment.
How do I know if my payment was received?
Log into your Georgia Power account online and check your payment history under "Billing & Payments." Payments made online or by phone show up within hours. Mail and in-person payments take longer — mail can take 7 to 10 days, and in-person payments show up the next business day.