Intermountain Gas bills can be paid online through their website at intgas.com, by logging into your account or paying as a guest without logging in
Intermountain Gas offers an online payment option that lets you pay your bill from home without calling or mailing a check. You can reach the payment page directly through intgas.com, and the process takes just a few minutes. You will need your account number (found on your bill) and a payment method — debit card, credit card, or bank account.
The online system processes payments immediately, though the money may take one to two business days to show on your account depending on your bank. There is no fee for paying online with a debit card or bank account, but credit card payments typically carry a processing fee that Intermountain Gas will show you before you confirm the payment.
Key Takeaways
- You can pay online at intgas.com using a debit card, credit card, or bank account without creating an account.
- Debit card and bank account payments have no fee; credit card payments include a processing fee shown before you pay.
- Payments process immediately online but may take one to two business days to appear in your account.
- Your account number appears on your paper bill or in your online account if you have created one.
- If you set up an account, you can save payment methods and view your billing history.
Steps to pay online without creating an account
If you do not want to set up an account, you can pay as a guest. Go to intgas.com and look for the payment option on the homepage — this is usually labeled "Pay My Bill" or "Make a Payment." Click it and select the guest payment option.
You will be asked to enter your account number and the amount due (or you can pay the full bill). Have your bill in front of you so you can find the account number quickly — it appears in the upper left corner of your paper bill. Then enter your payment method: debit card, credit card, or bank account details. Review the total amount including any processing fee, then confirm the payment. You will receive a confirmation number on screen and by email.
Creating an account to save time on future bills
Creating an account at intgas.com takes about five minutes and lets you store payment methods so you do not have to enter them each time. Go to intgas.com and look for a "Sign Up" or "Create Account" link, usually at the top of the page. You will need your account number, zip code, and an email address.
Once you are logged in, you can see your current bill, past bills, and usage history. You can also set up automatic payments so your bill is paid on the same day each month without you having to log in. To do this, go to your account settings and look for "Auto Pay" or "Automatic Payment" options. You choose the payment date and method, and Intermountain Gas handles the rest.
What to do if your payment does not go through
If your payment is declined, the most common reasons are an incorrect account number, expired payment method, or insufficient funds. Check that your account number matches what is on your bill — do not use your service address or phone number. If you used a debit or credit card, make sure the card has not expired and that you entered the number correctly.
If the problem persists, you can call Intermountain Gas customer service to pay over the phone or to troubleshoot the issue. Their phone number is on your bill. You can also visit a payment location in person if you prefer to pay with cash or a check.
Payment methods and fees
Intermountain Gas accepts debit cards, credit cards, and bank account transfers online. Debit card and bank account payments are free. Credit card payments include a processing fee — the exact amount depends on your card type and is shown on the payment screen before you confirm, so you know the total cost before you pay.
If you pay by mail, send your check to the address on your bill. If you pay in person, Intermountain Gas has payment locations in their service area; check intgas.com for the nearest one. Phone payments are also available by calling the number on your bill.
Setting up automatic payments to avoid late fees
Automatic payments remove the risk of forgetting to pay your bill. Once you set it up in your account, Intermountain Gas withdraws the payment on the date you choose each month. You can change the payment date or amount at any time by logging into your account.
If you want to pause or cancel automatic payments, you can do that in your account settings without calling. Make sure you have at least a few days' notice before your payment date so the change takes effect in time. If you cancel automatic payments, remember to pay manually or you may be charged a late fee.
Frequently Asked Questions
How long does it take for my online payment to show up on my account?
Payments process immediately when you submit them online, but it may take one to two business days for the payment to appear in your account and reduce your balance. Weekends and holidays can add extra time. If you need to pay before a due date, pay a few days early to be safe.
Can I pay my bill with a credit card without a fee?
No. Credit card payments include a processing fee that Intermountain Gas charges. Debit cards and bank account transfers have no fee. The fee amount is shown on the payment screen before you confirm, so you can decide whether to use a different payment method.
What if I do not have my account number?
Your account number is on your paper bill in the upper left corner. If you do not have a bill, you can call Intermountain Gas customer service with your name and service address, and they will give you the number. You can also create an online account at intgas.com if you have your service address and zip code.
Is it safe to pay online with my bank account information?
Yes. Intermountain Gas uses encryption to protect your information when you pay online. If you are uncomfortable entering your bank details, you can use a debit card instead, or pay by phone or in person.
Can I set up automatic payments with a credit card?
Yes, you can set up automatic payments with a credit card, but you will be charged the processing fee each month. If you want to avoid fees, set up automatic payments with a debit card or bank account instead.