Posigen bill pay lets you settle your monthly charges through their online portal, automatic bank transfers, or by mailing a check
Posigen is a solar financing and installation company that handles billing for customers who lease or finance solar panels through them. Unlike a traditional utility, Posigen bills you for the solar equipment and service — not for the electricity itself, which still comes from your local utility. Your bill covers the monthly payment on your solar lease or loan, plus any maintenance fees.
You have three main ways to pay: through Posigen's online account portal, by setting up automatic payments from your bank account, or by mailing a physical check. The method you choose depends on how you prefer to manage money and whether you want the bill to come out automatically each month.
Key Takeaways
- Posigen bills you separately from your utility company — your utility still sends a bill for electricity, and Posigen sends a bill for the solar equipment lease or loan.
- You can pay online through your Posigen account, set up automatic bank withdrawals, or mail a check to the address on your bill.
- Online payments typically post within one to two business days, while mailed checks take longer depending on mail delivery and processing time.
- If you miss a payment, Posigen may charge a late fee and report it to credit bureaus, so setting up automatic pay can help you avoid this.
Paying through Posigen's online portal
Log into your Posigen account on their website or mobile app using your email and password. If you do not have an account yet, you will need to create one with your account number (found on your bill) and personal information. Once logged in, look for a "Pay Bill" or "Make a Payment" button, usually on the dashboard or in a menu labeled "Billing" or "Account."
Enter the amount you want to pay — you can pay the full bill, a partial amount, or more than the minimum. Posigen will ask you to choose a payment method: debit card, credit card, or bank account. Bank account payments (ACH transfers) usually have no fee, while card payments may carry a small processing charge. Review the payment details and confirm. The payment should post to your account within one to two business days.
Setting up automatic payments from your bank
Automatic payments remove the risk of forgetting a due date and triggering a late fee. In your Posigen online account, look for an "Autopay" or "Automatic Payments" section, usually under account settings or billing options. Select the bank account you want to use and the date each month when you want the payment to come out — many people choose the date they get paid or a few days after their paycheck arrives.
You can set the payment to cover your full bill amount automatically each month, or you can choose a fixed dollar amount if your bill varies. Posigen will send you a confirmation email once autopay is active. You can change or cancel autopay anytime through your account, though you should do this at least a few days before the next scheduled payment to avoid a charge you did not intend.
Paying by mail with a check
If you prefer not to pay online, you can mail a check to the address printed on your Posigen bill. Write your account number on the check so Posigen knows which account to credit. Mail your check at least 10 business days before the due date to account for mail delivery and processing time — mailed payments take longer than online payments to reach Posigen's system.
Include the payment stub from your bill if your bill came with one, as this helps Posigen match the payment to your account faster. If you do not have the stub, write your account number clearly on the check itself. Keep a record of when you mailed the check in case you need to follow up on a late payment claim.
Understanding your Posigen bill and due dates
Your Posigen bill is separate from your utility bill. Your utility company still sends you a bill for the electricity you use, and Posigen sends you a bill for the solar equipment lease or loan payment. The due date on your Posigen bill is usually 21 to 30 days from the bill date. If you pay after the due date, Posigen may charge a late fee — typically a percentage of the bill or a flat dollar amount, depending on your contract.
Check your bill for the exact due date and late fee amount. Some Posigen contracts include a grace period of a few days after the due date before a late fee kicks in, so read your agreement or call Posigen customer service to confirm. Late payments can also be reported to credit bureaus, which may affect your credit score.
What to do if you cannot pay on time
If you know you will miss a payment, contact Posigen as soon as possible. Explain your situation — job loss, unexpected expense, illness — and ask whether they offer a payment plan or hardship program. Some solar companies will work with customers to defer a payment or spread it across two months rather than charge a late fee and report the miss to credit bureaus.
Do not ignore the bill. A missed payment can trigger late fees, credit reporting, and eventually suspension of monitoring or service on your system. Posigen customer service can be reached through your online account or by phone; the number is on your bill. The sooner you reach out, the more options you may have.
Troubleshooting common payment problems
If your online payment was rejected, check that your card or bank account information is current and that you have sufficient funds. Some banks flag solar company payments as unusual and block them temporarily — if this happens, contact your bank to approve the transaction, then try paying again through Posigen.
If you paid online but the payment does not show in your account after two business days, log back into your Posigen account and check the payment history or status. If the payment still does not appear, take a screenshot of the confirmation number from your original payment and contact Posigen customer service with that number. They can look up the payment in their system and apply it to your account if it was received but not yet posted.
If you mailed a check and your account still shows unpaid after 15 days, call Posigen with your check number and the date you mailed it. Mail delays happen, and Posigen can note that they are expecting the check while they investigate.
Frequently Asked Questions
Is there a fee to pay my Posigen bill online?
Paying by bank account (ACH transfer) through Posigen's portal is free. Paying by debit or credit card may include a processing fee of 2 to 3 percent, depending on Posigen's current policy. Check the payment screen before you confirm to see whether a fee applies to your chosen method.
Can I pay my Posigen bill through my utility company?
No. Posigen is a separate company from your utility, so you cannot pay Posigen through your utility bill or payment system. You must pay Posigen directly through their portal, by automatic transfer, or by mailing a check to their address.
What happens if I pay late?
Late payments typically trigger a late fee (usually 1 to 5 percent of your bill or a flat amount) and may be reported to credit bureaus after 30 days past due. This can lower your credit score. Posigen may also suspend system monitoring or service. Contact them immediately if you cannot pay on time to discuss options.
Can I change my autopay date or amount?
Yes. Log into your Posigen account, find the autopay settings, and update the payment date or amount. Changes usually take effect on your next scheduled payment. If you need to cancel autopay, you can do that in the same section, but make sure you do it at least a few days before the next payment date.
Do I still get a bill in the mail if I pay online?
That depends on your account settings. Some customers receive paper bills by mail and also have online access; others receive bills only online. Check your Posigen account settings to see whether you can switch to paperless billing or request paper bills if you prefer one method over the other.