Snohomish PUD offers multiple ways to pay your electric bill, and the fastest route depends on whether you want to pay right now or set up automatic payments
Snohomish Public Utility District (Snohomish PUD) lets you pay through their website, by phone, through the mail, or in person at their office. Online payment through their website is the quickest option if you need to pay immediately — the payment posts the same day if you submit it before their cutoff time, usually in the afternoon. If you prefer not to use the internet, you can call their automated phone line or mail a check to their billing address.
The method you choose affects how quickly your payment reaches them and whether you can set it to happen automatically each month. Understanding your options helps you avoid late fees and keeps your service from being interrupted.
Key Takeaways
- Snohomish PUD's website payment portal is the fastest way to pay a single bill and shows confirmation immediately after you submit.
- Automatic payments through their website remove the need to remember to pay each month, though you can cancel or change the amount anytime.
- Mailed checks take 7 to 10 business days to arrive, so send them at least two weeks before your due date to avoid a late fee.
- Snohomish PUD's phone line accepts payments 24 hours a day, but you will need your account number and a debit or credit card ready.
- In-person payments at their office in Everett are processed immediately, but the office is only open during business hours.
Paying online through Snohomish PUD's website
Go to snopud.com and look for the "Pay My Bill" or "Online Bill Pay" link on the homepage. You will need your account number, which appears on your paper bill or in any email from Snohomish PUD. Click the payment link and enter your account number to pull up your current balance and due date.
The website accepts debit cards, credit cards, and bank account transfers. If you use a debit or credit card, Snohomish PUD charges a convenience fee — the exact amount varies depending on the card type, so the website will show you the fee before you confirm. Bank account transfers (ACH) typically have no fee or a much smaller one. You can choose to pay your full balance, the minimum due, or a custom amount.
After you submit, the website gives you a confirmation number immediately. Write it down or take a screenshot. The payment itself posts to your account the same day if submitted before the cutoff time, or the next business day if submitted after hours or on a weekend.
Setting up automatic monthly payments
Automatic payments save you from having to log in each month and reduce the risk of missing a due date. On Snohomish PUD's website, look for "Autopay" or "Automatic Payment" options after you log in or pull up your account. You can set it to pay your full bill, a fixed amount, or the minimum due — whichever works for your budget.
Snohomish PUD will deduct the payment on or shortly after your due date each month. If your bill amount changes (which it does seasonally for most customers), you can adjust the payment amount anytime by logging back into the website. You can also pause or cancel automatic payments without penalty if your situation changes.
Automatic payments through bank account transfer (ACH) usually cost nothing, while automatic payments by credit or debit card may include a small fee each month. Check the website to see which option costs less for your situation.
Paying by phone
Snohomish PUD's automated phone payment line is available 24 hours a day, seven days a week. Call their main number and follow the prompts to reach the payment system, or ask for the direct payment line when you call. You will need your account number and a debit or credit card.
The automated system will read your current balance and due date back to you, then ask how much you want to pay. After you confirm the amount and card information, you will receive a confirmation number. Write it down. The payment posts the same day if you call before their cutoff time, usually in the afternoon on business days.
If you prefer to speak with a representative instead of using the automated system, you can call during business hours and ask to pay over the phone. A staff member can answer questions about your bill while processing the payment, though this may take longer than the automated line.
Paying by mail
Write a check or money order payable to Snohomish PUD and include your account number on the check. Mail it to the address printed on your bill — typically Snohomish PUD's billing office in Everett, Washington. Do not send cash through the mail.
Mailed payments take 7 to 10 business days to arrive and be processed. Send your check at least two weeks before your due date to make sure it arrives on time and avoids a late fee. If you are paying close to the due date, use online payment or the phone line instead — they are much faster.
Keep a copy of the check or take a photo of it before mailing. If your payment does not appear on your account within two weeks, contact Snohomish PUD with the check number and amount so they can track it down.
Paying in person at Snohomish PUD's office
Snohomish PUD's main office is located in Everett and accepts in-person payments during business hours. You can pay with cash, check, debit card, or credit card. Bring your account number or your bill with you. In-person payments are processed immediately, so your account updates the same day.
Call ahead or check their website for current office hours, as they may vary by season or holiday. If you live far from Everett or cannot visit during business hours, online or phone payment is usually faster and more convenient.
What to do if you cannot pay your full bill by the due date
If you know you will miss the due date, contact Snohomish PUD before the date arrives. They may be able to set up a payment plan that spreads your balance over several months, which avoids a late fee and keeps your service from being disconnected. Late fees and disconnection are more expensive than working out a plan in advance.
Snohomish PUD also offers programs for customers with low or fixed incomes. The Low Income Assistance Program (LIAP) can help reduce your monthly bill. Contact their customer service line to ask about programs you may be able to use.
Frequently Asked Questions
How long does it take for an online payment to show up on my account?
Online payments post the same day if you submit them before Snohomish PUD's cutoff time, usually in the afternoon on business days. If you pay after hours or on a weekend, it posts the next business day. You will see a confirmation number immediately after you submit, even if the payment has not posted yet.
Is there a fee to pay my Snohomish PUD bill online?
Snohomish PUD charges a convenience fee for credit and debit card payments, but the fee amount varies by card type. Bank account transfers (ACH) usually have no fee or a much smaller one. The website shows you the exact fee before you confirm the payment, so you can choose the payment method that costs less.
Can I pay someone else's Snohomish PUD bill?
Yes, you can pay another person's bill if you have their account number. Enter their account number in the online payment portal or provide it when you call the payment line. The payment will be applied to their account. If you are paying for a family member or roommate regularly, ask them to set up automatic payments instead so they do not rely on you to remember.
What happens if I pay late?
Snohomish PUD charges a late fee if your payment does not arrive by the due date shown on your bill. If you are more than 30 days late, they may disconnect your service. Contact them before you miss the due date to set up a payment plan and avoid both the fee and disconnection.
Can I change or cancel my automatic payment?
Yes, you can change the payment amount or cancel automatic payments anytime through Snohomish PUD's website. Log in to your account, find the autopay settings, and update or remove the payment. Changes take effect within one or two billing cycles, so if you want to stop an upcoming payment, make the change as soon as possible.