Log in to your DirecTV account at directv.com or through the mobile app
To pay your DirecTV bill online, go to directv.com and click "Sign In" in the top right corner. Enter the email address or phone number associated with your account, then your password. If you do not remember your password, click "Forgot Password?" and follow the prompts to reset it using your email or phone number.
You can also use the DirecTV mobile app, available on iOS and Android. Open the app, tap "Sign In," and enter the same credentials. The mobile app and website both show your current balance and let you pay immediately.
If you have never set up an online account, you will need your account number (found on your bill or on the back of your DirecTV card) and your service address to create one. This takes a few minutes and only needs to happen once.
Key Takeaways
- Visit directv.com or open the DirecTV mobile app and sign in with your email or phone number and password.
- If you forget your password, use the "Forgot Password?" link to reset it without calling customer service.
- You can pay your full balance, a partial amount, or set up automatic payments from the payment screen after you log in.
- Payments made online typically post to your account within one business day.
- If you cannot remember your account number, check your most recent bill or call 1-800-531-5000 to verify it before setting up your account.
Where to find the payment option after you log in
Once you are signed in, look for "Billing" or "Account" in the main menu. Click it, and you will see your current balance and due date. The "Pay Now" or "Make a Payment" button is usually near the top of the billing section.
Click that button and you will be taken to a payment screen where you can choose how much to pay. You can pay your full balance, a partial amount, or just the minimum due. Enter your payment method (debit card, credit card, or bank account) and confirm the amount.
After you submit the payment, you will see a confirmation number on the screen. Write it down or take a screenshot — you will need it if you ever need to prove the payment went through.
Set up automatic payments to avoid missing a due date
If you want DirecTV to charge your account automatically each month, you can set this up during the payment process. After you enter your payment method, look for a checkbox that says "Make this a recurring payment" or "Auto Pay." Check the box and choose whether you want the full bill or a set amount charged each month.
Automatic payments come out on the same date each month, usually a few days before your due date. You can change or cancel automatic payments anytime by logging back into your account and going to the payment settings. This is useful if you are switching payment methods or if your bill amount changes.
If a payment fails because your card is expired or your bank account information changed, DirecTV will usually send you an email asking you to update your payment method. Do this right away to avoid a late fee.
What to do if you cannot log in
If you enter your password and get an error message, first check that you are using the correct email address or phone number. Account numbers do not work for logging in — you must use the email or phone number you registered with.
If you are still locked out, click "Forgot Password?" and reset it. DirecTV will send a link to your email or a code to your phone. Follow the instructions to create a new password, then try logging in again.
If you still cannot access your account after resetting your password, or if you see a message saying your account is suspended, call DirecTV customer service at 1-800-531-5000. They can unlock your account or help you set up a new online login. Have your account number and service address ready when you call.
Payment methods DirecTV accepts online
DirecTV accepts debit cards, credit cards, and bank accounts for online payments. You can use Visa, Mastercard, American Express, or Discover. If you pay with a bank account, you will need your routing number and account number, which you can find at the bottom of a check.
DirecTV does not accept PayPal, gift cards, or prepaid cards for online bill payment. If you want to pay with one of those methods, you will need to call customer service at 1-800-531-5000 and ask about other payment options.
Payments made before 11:59 p.m. Eastern Time usually post to your account the next business day. Payments made on weekends or holidays may take an extra day to show up. If you are close to your due date and worried about a late fee, call customer service to confirm the payment went through.
How to check your payment history
After you log in, go to "Billing" and look for "Payment History" or "Recent Transactions." This page shows every payment you have made in the last 12 months, the date it posted, and the amount. If you made a payment and do not see it listed yet, it may still be processing — check back the next business day.
If you see a payment listed but your balance did not go down, the payment may have been applied to a late fee or other charge instead of your current bill. Call customer service to ask where the payment went.
Keep your payment confirmation numbers and screenshots of your payment history in case you ever need to prove you paid on time. This is especially useful if a late fee appears on your bill by mistake.
Frequently Asked Questions
Can I pay my DirecTV bill without creating an online account?
Yes. You can call 1-800-531-5000 and pay over the phone with a debit card, credit card, or bank account. You can also mail a check to the address on your bill. Online payment is fastest, but phone and mail are options if you prefer not to set up a login.
What if my payment was rejected?
DirecTV will send you an email explaining why the payment failed — usually because your card expired, you entered the wrong information, or your bank declined it. Log back in, go to your payment method, and update the information. Then try paying again. If it fails a second time, call customer service to ask if there is a hold on your account.
How long does it take for a payment to show up on my bill?
Online payments usually post within one business day. If you paid on a Friday evening, it may not show up until Monday. If more than two business days have passed and you still do not see the payment, call customer service with your confirmation number.
Can I change my due date?
Yes. Log in to your account, go to "Billing," and look for "Manage Due Date" or "Change Due Date." You can usually move your due date to any day of the month. This is helpful if your paycheck comes on a different date or if you want to align all your bills to the same day.
What happens if I pay late?
DirecTV usually adds a late fee to your account if payment is not received by the due date. The amount varies, but it is typically $5 to $10. If you are a few days late, call customer service and ask if they can remove the fee — some representatives will do this if you have a good payment history. After 30 days late, DirecTV may suspend your service.