Where to pay your SiriusXM bill
You can pay your SiriusXM bill through your online account, by phone, by mail, or through automatic payments. The fastest and most common method is logging into your SiriusXM account on their website or mobile app, where you can see your balance and pay immediately with a debit card, credit card, or bank account.
If you prefer to pay by phone, call SiriusXM customer service at 1-855-635-7469. A representative can process your payment over the phone using a credit card, debit card, or bank account. If you want to mail a check, your bill statement includes the mailing address and your account number — include both so the payment reaches the right account.
Many subscribers set up automatic payments so they never miss a due date. You can arrange this through your account settings online or by calling customer service. Automatic payments withdraw from your chosen payment method on your billing date each month.
Key Takeaways
- Log into your SiriusXM account online or through the mobile app to pay immediately with a card or bank account.
- Call 1-855-635-7469 to pay by phone with customer service, which takes a few minutes.
- Set up automatic monthly payments through your account settings so you do not have to remember to pay each billing cycle.
- If you mail a check, include your account number on the check and send it to the address shown on your bill statement.
- Your payment method and billing date appear in your account details, so you can check them anytime.
Paying through your online account
Go to siriusxm.com and sign in with your username and password. If you do not have an account yet, you can create one by entering your email and the phone number or account number associated with your subscription. Once you are logged in, look for "Billing" or "Account" in the menu.
Select "Make a Payment" or "Pay Now." You will see your current balance and due date. Enter the amount you want to pay — you can pay the full balance, the minimum due, or any amount in between. Choose your payment method: credit card, debit card, or bank account. If you are paying by bank account, you will need to provide your routing number and account number.
Review the payment details and confirm. Most online payments process immediately, though some bank transfers may take one business day. You will receive a confirmation number and email receipt.
Setting up automatic payments to avoid missed due dates
Automatic payments remove the risk of forgetting to pay and triggering a late fee or service interruption. To set this up, log into your account and go to "Billing" or "Account Settings." Look for "Automatic Payments" or "Recurring Payments" and select "Enable" or "Set Up."
Choose your payment method — credit card, debit card, or bank account — and confirm the billing date. SiriusXM will charge your account on that date each month. You can change or cancel automatic payments anytime through the same menu, and you will receive an email reminder before each charge.
If your card or bank account information changes, update it in your account settings right away so your automatic payment does not fail. If a payment fails, SiriusXM will typically send you a notice and give you a few days to update your payment method or pay manually.
What to do if your payment fails or is declined
If your card or bank account is declined, check that the information in your account is correct — expiration date, billing address, and account number all need to match what your bank or card issuer has on file. If the information is wrong, update it and try again.
If the payment still fails, contact SiriusXM customer service at 1-855-635-7469. They can tell you why the payment was declined and help you set up a new payment method. If your service has been interrupted due to non-payment, they can also restore it once your payment goes through.
To avoid repeated failures, make sure your billing address matches your bank or card issuer's records exactly. If you recently moved or changed banks, update your payment method in your account settings before your next billing date.
Understanding your billing date and payment due date
Your billing date is the day each month when SiriusXM charges your account. Your payment is due by that date to keep your service active. You can find both dates in your account settings under "Billing Information" or on your monthly bill statement.
If you pay after your due date, you may be charged a late fee or your service may be suspended. If your service is suspended, you can restore it immediately by paying your balance in full through your account or by calling customer service.
If you want to change your billing date — for example, to align it with when you get paid — call customer service and they can move it for you. This change usually takes effect on your next billing cycle.
Paying by mail or phone if you do not have online access
If you do not have internet access or prefer not to pay online, you can mail a check to the address printed on your bill statement. Write your account number on the check and mail it to the address shown. Allow 7 to 10 business days for the payment to reach SiriusXM and post to your account.
To pay by phone, call 1-855-635-7469 and speak with a customer service representative. Have your account number and payment method ready. They will process the payment over the phone and give you a confirmation number. Phone payments are usually processed the same day.
If you are paying by mail and your due date is coming up soon, consider paying by phone instead to make sure the payment posts before the deadline and you avoid a late fee.
Frequently Asked Questions
Can I pay my SiriusXM bill with a gift card?
No, SiriusXM does not accept gift cards as payment. You can pay with a credit card, debit card, or bank account only. If you received a SiriusXM gift card, you can use it to purchase or extend a subscription, but you cannot apply it to an existing bill.
What happens if I do not pay my bill by the due date?
If you do not pay by your due date, SiriusXM may charge a late fee and suspend your service. You can restore service immediately by paying your full balance through your account or by calling customer service. The longer you wait, the more fees may accumulate.
Can I change my payment method after I set up automatic payments?
Yes. Log into your account, go to "Billing" or "Account Settings," and select "Automatic Payments." You can update your card or bank account information, change the payment amount, or cancel automatic payments altogether. Changes take effect on your next billing date.
How long does it take for a payment to show up in my account?
Online payments and phone payments usually post within one business day. Mailed checks take 7 to 10 business days. Bank transfers may take one to two business days depending on your bank. Check your account online to confirm the payment has posted.
What if I want to pause my subscription instead of paying?
You can pause your SiriusXM subscription for up to three months without paying. Log into your account and look for "Pause Subscription" or "Manage Subscription," or call customer service. When you resume, your service picks up where it left off.