Where to send your Swinger Sanitation payment
Swinger Sanitation is a private waste collection company that serves parts of the United States. To pay your bill, you send payment directly to Swinger Sanitation — not to a government agency. The company accepts payments by mail, phone, and online, depending on which payment method works best for your situation.
Your bill should arrive in the mail each month and will show you the mailing address for payments. If you have lost your bill or cannot find the address, call Swinger Sanitation's customer service line. The phone number appears on any bill you have received, or you can search for "Swinger Sanitation" plus your city or county name to find the local office.
Key Takeaways
- Swinger Sanitation bills go to the company directly, not to a city or county office, because it is a private waste hauler.
- You can pay by mail using the address on your bill, by phone with a customer service representative, or online if the company offers that option in your area.
- Your bill shows your account number and the amount due — keep this information handy when you call or pay online.
- Late payments may result in service suspension, so paying by the due date shown on your bill avoids interruption.
- If you move or want to cancel service, contact Swinger Sanitation directly rather than assuming the service will stop on its own.
Paying by mail
Mail payment is the most common method. Write a check or money order for the amount shown on your bill, and include the payment stub that came with your bill if the company provided one. The stub usually has your account number printed on it, which helps the company match your payment to your account quickly.
Mail your payment to the address printed on your bill. Allow at least one week for the payment to arrive and be processed. If you are close to the due date, mailing may not be fast enough — in that case, use phone or online payment instead. Keep a record of when you mailed the payment in case you need to prove you paid on time.
Paying by phone
Call Swinger Sanitation's customer service number, which appears on your bill. A representative will ask for your account number and the amount you want to pay. Have your bill in front of you so you can provide this information quickly.
The company will ask how you want to pay — usually by debit card, credit card, or bank account. Payments made by phone are typically processed the same day or the next business day. Ask the representative for a confirmation number and write it down. This number proves you made the payment if there is ever a question later.
Paying online
Some Swinger Sanitation offices offer online bill payment through their website. To learn about your local office has this option, search for "Swinger Sanitation" plus your city name and look for a "pay bill" or "customer portal" link. You will need your account number and the amount due.
Online payment is usually the fastest method — your payment is processed immediately or within one business day. You will receive a confirmation number on screen and by email. Save this confirmation in case you need to reference it later. If your office does not offer online payment yet, call to ask when that option might become available.
What to do if your payment is late
If you miss the due date on your bill, contact Swinger Sanitation right away. The company may charge a late fee, and if you do not pay within a certain number of days, the company may suspend your service — meaning your trash will not be collected.
Call customer service and explain the situation. Ask whether the company will accept a late payment and whether you can set up a payment plan if you cannot pay the full amount right now. Some companies will work with customers who contact them before service is shut off. The sooner you call, the more options you may have.
Reading your Swinger Sanitation bill
Your bill shows several pieces of information you need to know. At the top is your account number — this is what you use to identify yourself when you pay. The bill also shows the service address (where your trash is collected), the billing period (the dates the bill covers), and the amount due.
Look for the due date, which is the last day you can pay without a late fee. The bill may also list any fees — for example, if you requested an extra trash can or if you paid late before. If you do not understand a charge, call customer service and ask them to explain it. Do not ignore a charge you think is wrong; the company may be able to correct it if you report it promptly.
Changing your service or account
If you want to cancel service, reduce the number of cans you have, or change your service day, contact Swinger Sanitation directly. Do not assume the service will stop when you move — you must tell the company. If you do not cancel, you may continue to receive bills even after you leave.
Call customer service with your account number and explain what you want to change. Ask when the change will take effect and whether there are any fees. For example, some companies charge a cancellation fee if you end service before a certain date. Get the details in writing if possible, or write down the name of the representative you spoke with and the date of the call.
Frequently Asked Questions
What if I never received a bill?
Call Swinger Sanitation and provide your service address. The company can tell you whether your account is active and resend a bill. If your address changed recently, make sure the company has your correct mailing address on file.
Can I set up automatic payments?
Some Swinger Sanitation offices offer automatic payment options where the company withdraws money from your bank account or charges your card each month. Call customer service to ask whether this is available in your area and what information you need to provide to set it up.
What if I think my bill is wrong?
Call customer service with your account number and explain which charge you question. The representative can review your account and tell you what each fee is for. If there is a genuine error, the company can usually correct it and send you a new bill.
Do I need to pay if I am not using the service?
If you have not cancelled your account, you are responsible for paying the bill even if you are not putting trash out. To stop paying, you must contact Swinger Sanitation and formally cancel. Once cancelled, you will not receive further bills.
What happens if I do not pay?
Swinger Sanitation will stop collecting your trash after a certain number of days without payment. The company may also report the unpaid bill to a credit reporting agency. To avoid this, contact the company as soon as you know you will have trouble paying and ask about payment plans or other options.