What MyCricket.com Bill Pay Does
MyCricket.com is Cricket Wireless's online account portal where you can pay your bill, check your balance, view your usage, and manage your account settings. You log in with your phone number and password, then choose to pay immediately or set up automatic payments. The site accepts debit cards, credit cards, and bank account transfers.
Payment through MyCricket.com goes directly to Cricket Wireless and posts to your account within one business day. If you pay before your due date, you avoid late fees. If you pay after the due date, a late fee applies to your next bill.
You do not have to use MyCricket.com to pay — you can also pay by phone, mail, or in a Cricket store — but the website is the fastest way to see your balance and payment history in one place.
Key Takeaways
- Log into MyCricket.com with your phone number and the password you created when you set up your account, or reset your password if you do not remember it.
- You can pay a full bill, a partial amount, or set up automatic monthly payments from a debit card, credit card, or bank account.
- Payments made before midnight on your due date avoid late fees; payments after that date trigger a late charge on your next bill.
- If your payment fails — for example, because your card was declined — MyCricket.com will show an error message and you can try a different payment method immediately.
- You can view your payment history and past bills on MyCricket.com for the last 24 months.
How to Log In and Find Your Bill
Go to mycricker.com and select "Sign In" at the top right. Enter your Cricket phone number (with or without dashes) and the password you created when you first registered. If you have never logged in before, select "Create Account" instead and follow the prompts to set up your username and password.
If you forget your password, select "Forgot Password" on the sign-in page. Cricket will send a reset link to the email address on file. Check your spam folder if you do not see it within a few minutes.
Once you are logged in, your account dashboard shows your current balance, due date, and a button to pay now. Your bill details — including charges, taxes, and fees — appear under "Billing" or "My Bill." You can also download a PDF of your bill to keep for your records.
Paying Your Bill in Full or in Part
Select the "Pay Now" button on your dashboard. MyCricket.com will show your current balance and ask how much you want to pay. You can pay the full amount due, a partial payment, or any amount between $1 and your total balance.
Enter your payment method: debit card, credit card, or bank account. If you use a bank account, you will need your routing number and account number. MyCricket.com does not charge a fee for debit or bank transfers, but credit card payments may incur a processing fee (Cricket will show this before you confirm).
Review the amount and payment method, then select "Confirm Payment." MyCricket.com will show a confirmation number immediately. Your payment posts within one business day, and you will receive a receipt by email.
Setting Up Automatic Payments
Automatic payments mean Cricket withdraws your bill amount from your chosen payment method on the same date each month, so you never have to remember to pay manually. Select "Billing" or "Payment Methods" in your account, then choose "Set Up Auto Pay" or "Manage Auto Pay."
Choose your payment method (debit card, credit card, or bank account) and the date you want the payment to come out each month. Most people choose their due date so the payment arrives on time. Cricket will confirm the setup and send you an email receipt.
You can change or cancel automatic payments at any time by logging back into MyCredit.com and selecting "Manage Auto Pay." If you cancel, you will need to pay manually going forward, or set up a new automatic payment later.
What to Do If Your Payment Fails
If your debit card, credit card, or bank account is declined, MyCredit.com will show an error message on the payment screen. Common reasons include insufficient funds, an expired card, or a card that has been reported lost or stolen.
Try a different payment method immediately — for example, switch from a credit card to a debit card. If all your cards are declined, contact your bank to ask whether they are blocking the transaction. Some banks flag online payments as suspicious and require you to call and authorize them.
If your automatic payment fails, Cricket will send you a notification by email or text. You can then log into MyCredit.com and pay manually using a different method. Automatic payments will resume the following month unless you cancel them.
Viewing Your Payment History and Past Bills
Select "Billing" or "Payment History" in your account to see all payments you have made in the last 24 months. The list shows the date you paid, the amount, and the payment method (for example, "Debit Card ending in 4567"). You can also see which payments were automatic and which were manual.
To view a past bill, select "My Bill" or "Billing History" and choose the month you want to see. MyCredit.com lets you download bills as PDFs for the last 24 months. Older bills are not available online; contact Cricket customer service if you need a bill from more than two years ago.
Other Ways to Pay If MyCredit.com Is Not Working
If you cannot log into MyCredit.com or the website is down, you have other options. Call Cricket customer service at 1-855-274-2538 to pay by phone using a debit card, credit card, or bank account. A representative will process your payment over the phone and give you a confirmation number.
You can also pay in person at any Cricket store with cash, debit card, or credit card. Find a store location on Cricket's website by entering your zip code. Mail-in payments take 7 to 10 business days to post, so use this method only if you have time before your due date.
Frequently Asked Questions
Can I pay someone else's Cricket bill on MyCredit.com?
No. MyCredit.com only lets you pay a bill for a phone number you own or are the account holder for. If you want to pay someone else's bill, call Cricket customer service at 1-855-274-2538 and ask about paying as an authorized user, or have the account holder add you to their account.
What happens if I pay late?
If you pay after your due date, Cricket adds a late fee to your next bill. The amount varies by plan. If you are more than 60 days late, Cricket may suspend your service. Pay as soon as you can to avoid suspension and additional fees.
Does MyCredit.com show my data usage?
Yes. Log into MyCredit.com and select "Usage" or "My Usage" to see how much data, talk time, and text messages you have used this month. You can also set up alerts so Cricket texts or emails you when you are close to your limit.
Can I change my due date on MyCredit.com?
Yes. Select "Billing" or "Account Settings," then choose "Change Due Date." Cricket usually offers dates between the 1st and the 28th of the month. The change takes effect on your next bill.
Is MyCredit.com secure?
MyCredit.com uses encryption to protect your payment information. Never share your password, and always log out when you finish. If you use a public computer, clear your browser history afterward.