The fastest way to pay is through the My Verizon app or website
You can pay your Verizon bill online in minutes using the My Verizon app (available on iOS and Android) or by visiting verizon.com and signing into your account. Both routes let you pay immediately with a debit card, credit card, or bank account. The payment shows up in your account right away, though it may take a day or two to reflect on your next bill.
To pay online, sign in with your phone number and password, find your bill, and select "Pay Now" or "Make a Payment". You'll see the amount due and can choose to pay the full balance or a partial amount. Verizon does not charge a fee for online payments made with a debit card or bank account, but credit card payments may carry a processing fee depending on your card issuer.
Key Takeaways
- The My Verizon app and verizon.com are free and instant, and payments post to your account the same day.
- You can pay by phone at 1-908-559-4899, but you may be charged a fee for credit card payments made this way.
- Automatic payments through bank account or debit card remove the need to pay manually each month and carry no fee.
- Mail and in-store payments are slower but work if you don't have online access or prefer not to use digital methods.
- Late fees apply if your bill is not paid by the due date shown on your statement, regardless of payment method.
Set up automatic payments to avoid missing a due date
Automatic payments are the simplest way to stay current. You can set them up in the My Verizon app or on verizon.com by going to your account settings and selecting "Autopay". Choose whether you want to pay the full bill or a set amount each month, and pick the date the payment should come out of your bank account or debit card.
Once autopay is active, Verizon will charge your account on your chosen date each billing cycle. You can change or cancel autopay anytime through your account settings. If you use a bank account or debit card for autopay, there is no fee. Credit card autopay may carry a fee depending on your card issuer.
Pay by phone if you need to reach someone
Call Verizon customer service at 1-908-559-4899 to pay over the phone. A representative will ask for your account number (found on your bill) and payment method. Payments made by phone are processed the same day and post to your account within 24 hours.
Phone payments by debit card or bank account are free. If you pay with a credit card by phone, Verizon may charge a fee. Ask the representative about the fee before you provide your card number. You can also call to set up or change autopay over the phone if you prefer not to do it online.
Mail a check or money order if you prefer not to pay online
You can mail a payment to the address shown on your bill. Write your account number on the check or money order and include the payment stub from your bill if possible. Mail payments take 7 to 10 business days to arrive and post to your account, so send them well before your due date to avoid a late fee.
The mailing address is printed on every bill. If you cannot find it, call 1-908-559-4899 and ask for the payment address for your account. Never send cash through the mail.
Pay in person at a Verizon store or authorized retailer
You can walk into any Verizon store and pay your bill in cash, debit card, or credit card. Bring your account number or a recent bill so the cashier can apply the payment to the right account. In-store payments post to your account within 24 hours.
Some authorized retailers (like Best Buy or Target) also accept Verizon bill payments. Call ahead to confirm the location near you accepts payments, as not all do. In-store payments are free regardless of payment method.
Understand what happens if you miss your due date
Your bill shows a due date, usually 21 days after the bill is issued. If you do not pay by that date, Verizon will charge a late fee. The amount varies but is typically a percentage of your bill. Late fees appear on your next bill.
If you are more than 30 days late, Verizon may suspend your service. You can restore service by paying the full amount owed plus any late fees. If you know you will miss a payment, call 1-908-559-4899 to discuss options before the due date passes.
Check your payment history and confirm payments went through
After you make a payment, sign into the My Verizon app or website and go to "Billing" to see your payment history. You will see the date you made the payment, the amount, and the status (processed, pending, or failed). Payments made online or by phone usually show as processed within a few hours.
If a payment shows as failed, you will receive a notification. The most common reasons are an expired card, insufficient funds, or a typo in your account number. Try the payment again with a different payment method, or call 1-908-559-4899 for help.
Frequently Asked Questions
Can I pay someone else's Verizon bill?
Yes. Call 1-908-559-4899 with the account number and tell the representative you want to pay for another person's account. You will need a debit card, credit card, or bank account to complete the payment. The payment will post to that account within 24 hours.
What should I do if I cannot afford my full bill?
Call 1-908-559-4899 and explain your situation. Verizon may offer a payment plan that lets you split your bill into smaller amounts over a few weeks. You must set up the plan before your due date to avoid late fees. If you may have access to for a low-income program in your state, Verizon's Lifeline program may reduce your monthly cost.
Is there a fee for paying online?
No fee if you pay with a debit card or bank account through the My Verizon app or website. Credit card payments may carry a fee from your card issuer, not from Verizon. Phone payments and in-store payments follow the same rules.
How long does it take for a mailed payment to show up?
Mail typically takes 7 to 10 business days to reach Verizon. Once received, the payment posts to your account within 24 hours. Send payments at least two weeks before your due date to make sure they arrive on time and avoid a late fee.
Can I pay my bill through a third-party payment app?
Verizon does not partner with third-party payment apps like PayPal or Venmo for bill payments. Pay directly through the My Verizon app, verizon.com, by phone, by mail, or in person at a Verizon store to ensure your payment reaches your account correctly.