The fastest way to pay is through the My Verizon app or website
You can pay your Verizon bill online through the My Verizon app (available on iOS and Android) or at verizon.com. Log in with your phone number and password, go to the Bill section, and choose your payment method — debit card, credit card, or bank account. The payment posts immediately if you pay before the due date shown on your bill.
If you do not have the app, you can also call Verizon customer service at 611 from your Verizon phone or 1-908-559-4899 from any phone. A representative can take your payment over the phone using a debit card, credit card, or bank account number. This takes about five minutes.
Key Takeaways
- The My Verizon app and website let you pay instantly with a debit card, credit card, or bank account, and you can see your due date before you pay.
- Automatic payments from a bank account or debit card save you the step of paying each month and prevent late fees if you set them up before your due date.
- You can pay by phone, mail, or at a Verizon store, but these methods take longer than online payment.
- Late payments trigger a late fee (the amount varies by state) and can affect your credit score if reported to credit bureaus.
Set up automatic payments to avoid missing a due date
Automatic payments deduct money from your bank account or debit card on your due date each month. To set this up, open the My Verizon app or website, go to Billing, select Autopay, and choose your payment method and due date. You will receive a confirmation email, and the first payment will process on the date you choose.
Automatic payments from a bank account do not cost anything. If you use a credit card for autopay, Verizon does not charge a fee, but your credit card issuer may charge a cash advance fee — check your card's terms first. You can change or cancel autopay anytime through the app or website.
Other ways to pay if you cannot use the app or website
You can mail a check or money order to the address on your bill. Write your account number on the check and mail it to the address listed under "Make checks payable to" on your statement. Mail payments typically take 7 to 10 business days to post, so send it early if your due date is soon.
You can also pay in person at a Verizon store using cash, debit card, or credit card. Find your nearest store at verizon.com/stores. Some third-party retailers that sell Verizon services (like Best Buy or Target) may also accept bill payments, but not all locations do — call ahead to confirm.
What happens if you pay late
If you do not pay by the due date on your bill, Verizon charges a late fee. The amount varies by state and your account type, but it is typically between $5 and $10. The late fee appears on your next bill.
If you are more than 30 days late, Verizon may report the late payment to credit bureaus, which can lower your credit score. If you are 60 to 90 days late, Verizon may suspend your service. If you cannot pay by the due date, contact Verizon customer service at 611 or 1-908-559-4899 to discuss a payment plan or hardship options.
How to find your due date and bill amount
Your due date and bill amount appear on your paper bill or in the My Verizon app. Open the app, tap the Bill icon, and you will see your current balance and due date at the top of the screen. You can also view past bills and download them as PDFs from the same section.
If you receive a paper bill by mail, the due date is printed near the top of the first page, usually next to "Amount Due" or "Due Date." If you have not received your bill and the due date is approaching, log into My Verizon online to see your balance, or call 611 to ask when your bill will arrive.
Payment methods Verizon accepts
| Payment Method | Where to Use It | How Long It Takes to Post | Cost |
|---|---|---|---|
| Debit card | App, website, phone, store | Immediate (online/phone) | No fee |
| Credit card | App, website, phone, store | Immediate (online/phone) | No fee from Verizon; your card issuer may charge a fee |
| Bank account (ACH) | App, website, phone | 1 to 2 business days | No fee |
| Check or money order | 7 to 10 business days | No fee | |
| Cash | Verizon store only | Immediate | No fee |
Frequently Asked Questions
Can I pay someone else's Verizon bill?
Yes. If you know their account number and phone number, you can pay online at verizon.com without logging into their account — select "Pay as a guest" and enter the account number. You can also call 1-908-559-4899 and give the representative the account number and your payment information.
What if I pay more than I owe?
The overpayment becomes a credit on your account and will reduce your next bill. You can also contact Verizon customer service at 611 to request a refund, though this may take 7 to 10 business days to process.
Is there a fee to pay my bill online?
No. Verizon does not charge a fee to pay online through the app or website using a debit card or bank account. Credit card payments are also free from Verizon, but your credit card company may charge a cash advance or convenience fee — check your card's terms.
Can I set a payment reminder instead of autopay?
The My Verizon app does not have a built-in reminder feature, but you can set a reminder on your phone's calendar for a few days before your due date. Autopay is more reliable because it removes the risk of forgetting to pay.