BGE's online bill pay system lets you make a one-time payment or set up automatic payments from your bank account, debit card, or credit card

Baltimore Gas and Electric (BGE) offers bill payment through their website at bge.com. You can log into your account, view your current bill, and choose to pay immediately or schedule a payment for a future date. The system accepts bank transfers, debit cards, and credit cards, though fees vary by payment method.

You do not need to create a new account if you already receive bills from BGE — you can use your account number and password to log in. If you do not have an online account yet, you can set one up using your account number, which appears on your paper bill or in any email BGE has sent you.

Key Takeaways

  • Log in at bge.com with your account number and password to access your bill and payment options.
  • Bank account transfers (ACH payments) have no fee, while debit and credit card payments charge a processing fee that BGE displays before you confirm.
  • You can pay your full balance, a partial amount, or set up automatic monthly payments on a date you choose.
  • Payments made before 8 p.m. on a business day usually post to your account the same day; weekend and evening payments post the next business day.

Logging in and finding your bill

Go to bge.com and select "Pay My Bill" or "Login" from the homepage. Enter your account number (found on your bill) and your password. If you have not created an account before, select "Register" and follow the prompts to set up a username and password.

Once logged in, your current bill amount and due date appear on the dashboard. You can also view past bills, payment history, and your account balance. If you have multiple accounts with BGE (for example, gas and electric at different addresses), you can switch between them using the account selector.

Choosing a payment method and amount

BGE accepts three payment methods: bank account (ACH), debit card, and credit card. Bank account transfers have no fee. Debit and credit card payments charge a processing fee — the exact amount depends on your card type and appears on the screen before you confirm the payment. Some people use a debit card to avoid credit card interest, accepting the small fee as a trade-off.

You can pay your full bill balance, a partial payment toward what you owe, or even pay ahead on your account. Enter the amount you want to pay, select your payment method, and review the details. The system shows you the processing fee (if any) and the date the payment will post.

Paying now versus scheduling a future payment

If you select "Pay Now," the payment processes immediately and usually posts to your account the same business day if submitted before 8 p.m. Payments made after 8 p.m. or on weekends post the next business day. You receive a confirmation number on screen and by email.

You can also schedule a payment for a specific future date — useful if you want to time the payment with your paycheck or cash flow. Select "Schedule Payment," choose your date, and complete the transaction. BGE will process it on that date, so plan ahead if you are scheduling more than a few days out.

Setting up automatic monthly payments

Automatic payments (also called autopay) deduct your bill amount from your bank account, debit card, or credit card on a date you choose each month. To set this up, log in, go to "Billing & Payments," and select "Autopay." Choose your payment method, the date you want the payment to occur (usually between the 1st and 28th of the month), and confirm.

You can change or cancel autopay at any time through your account. If your bill amount varies month to month (as most do), BGE will charge whatever your current balance is on the date you set. Some people use autopay for the full bill; others set it for a fixed amount and pay any remainder manually.

What to do if your payment does not go through

If a payment fails — usually because of insufficient funds, an expired card, or incorrect bank information — BGE sends you an email notification. Log back into your account and try again with a different payment method or amount. Do not assume the payment went through if you did not receive a confirmation number.

If you are having trouble accessing your account or the payment system is not working, you can call BGE's customer service at 1-888-685-0123 (available 24/7) or visit a payment location in person. BGE also accepts payments by phone through the same number, though a representative may charge a fee for phone payments.

Avoiding late fees and service interruption

Your bill is due by the date shown on your statement. If you pay after that date, BGE may charge a late fee and can eventually disconnect your service. Paying online before the due date protects you from these consequences. If you are struggling to pay your full bill, contact BGE before the due date to discuss payment plans or assistance programs — waiting until after you miss a payment makes those options harder to access.

Scheduling a payment a few days before your due date gives you a buffer in case of processing delays. If you use autopay, set the date early enough in the month that you know funds will be available.

Frequently Asked Questions

Is there a fee to pay my BGE bill online?

Bank account transfers (ACH) have no fee. Debit and credit card payments charge a processing fee that varies by card type — BGE shows you the exact amount before you confirm. You can avoid the fee by choosing bank account payment.

Can I pay someone else's BGE bill online?

You can pay a bill if you have the account number and access to the account (meaning you are listed on it or have the login credentials). If you want to pay a family member's or roommate's bill without being on the account, contact BGE directly — they can discuss options for authorized payment arrangements.

What happens if I schedule a payment but then want to cancel it?

Log into your account, go to "Billing & Payments," and look for "Scheduled Payments." You can cancel any payment that has not yet processed. If the payment has already posted, you cannot cancel it, but you can request a refund by contacting BGE customer service.

How do I know my payment went through?

You receive a confirmation number on screen immediately after payment and a confirmation email within a few minutes. Log back into your account within a few hours to verify the payment appears in your payment history. If you do not see it after one business day, contact BGE.

Can I set up autopay for a fixed amount instead of my full bill?

Yes. When setting up autopay, you can choose to pay a fixed amount each month rather than the full bill balance. This is useful if you want to spread payments or manage cash flow, though you will need to pay any remaining balance manually before the due date to avoid late fees.