BGE's free online payment options let you pay from your computer or phone without fees
Baltimore Gas and Electric (BGE) offers multiple ways to pay your bill online without charging you extra. You can pay through their website, their mobile app, or set up automatic payments — all at no additional cost. The fastest route is usually their website, where you can log in with your account number and pay immediately.
BGE does not charge a convenience fee for online payments made directly through their official channels. This is different from some utilities that add a fee when you use a third-party payment processor. Knowing which payment method to use saves you money and gets your payment posted faster.
Key Takeaways
- BGE's website and mobile app both allow free online payments with no extra fees added to your bill.
- You need your BGE account number and a valid payment method (debit card, credit card, or bank account) to pay online.
- Automatic payments through BGE's website are free and ensure your bill is paid on the due date each month.
- Payments made through third-party payment services may include fees that BGE does not charge directly.
- Online payments typically post to your account within one business day.
Paying through the BGE website
Go to bge.com and select "Pay My Bill" or "Make a Payment" from the homepage. You will need to log into your BGE account using your account number and password, or create an account if you do not have one yet. If you have forgotten your password, use the "Forgot Password" link on the login page.
Once logged in, your current bill amount will appear on the screen. You can choose to pay the full amount, a partial payment, or a different amount. Select your payment method — debit card, credit card, or bank account — and enter the details. Review the payment amount and due date, then confirm. BGE will show you a confirmation number immediately, and the payment will post within one business day.
Using the BGE mobile app
Download the official BGE mobile app from the Apple App Store or Google Play Store. Log in with your account number and password (the same credentials you use on the website). The app shows your current bill and payment history in the same way the website does.
Tap "Pay Now" or "Make a Payment" and follow the same steps as the website: choose your payment amount, select your payment method, and confirm. Mobile app payments are processed the same way as website payments and post within one business day. The app also lets you set up automatic payments and receive bill reminders.
Setting up automatic payments
Automatic payments remove the need to log in and pay manually each month. On the BGE website, go to "Account Settings" or "Billing" and look for "Autopay" or "Automatic Payment." You will choose a payment date (usually the due date on your bill) and a payment method. BGE will deduct the payment automatically on that date each month.
You can change or cancel automatic payments at any time through your account settings. If your bill amount varies significantly month to month, you can set up automatic payments for a fixed amount and pay any remaining balance manually, or adjust the automatic amount as needed. Automatic payments are free and reduce the risk of late payments.
What payment methods BGE accepts online
BGE accepts debit cards, credit cards, and bank account transfers (ACH payments) through their website and app. Debit and credit card payments post the fastest, usually within one business day. Bank account payments also post within one business day but require you to provide your routing number and account number.
BGE does not charge a fee for any of these payment methods when you pay directly through their website or app. However, if you use a third-party payment service or pay through a bill payment platform that is not operated by BGE, that service may charge its own fee. Always pay through bge.com or the official BGE app to avoid unexpected charges.
When your payment posts and how to confirm it
Online payments typically post to your BGE account within one business day of submission. You can check the status of your payment by logging back into your account and viewing your payment history. BGE will also send you a confirmation email with your confirmation number and payment details.
If you need to make a payment that must be received by a specific date, submit it at least two business days before the due date to allow time for processing. If your bill is due on a Friday, for example, pay by Wednesday to be safe. Payments submitted after business hours may not process until the next business day.
Paying by phone or mail if you cannot pay online
If you do not have internet access or prefer not to pay online, BGE accepts payments by phone at 1-888-685-0123. A representative can process your payment over the phone using a debit card, credit card, or bank account. Phone payments are also free when made directly to BGE.
You can also mail a check or money order to the address on your bill. Include your account number on the check and mail it to the address listed in the "Payment" section of your bill. Mailed payments take longer to post — typically 7 to 10 business days — so plan ahead if your bill is due soon.
Frequently Asked Questions
Does BGE charge a fee to pay my bill online?
No. BGE does not charge a fee when you pay through their website, mobile app, or by phone. Payments made directly to BGE are always free. Third-party payment services may charge fees, so use bge.com or the official BGE app to avoid extra charges.
How do I create a BGE online account if I do not have one?
Go to bge.com and select "Create Account" or "Register." You will need your account number (found on your bill), your service address, and an email address. Follow the prompts to set a password and verify your email. Once created, you can log in and pay your bill immediately.
What if my payment does not post within one business day?
Contact BGE customer service at 1-888-685-0123 with your confirmation number. They can verify that your payment was received and check the status. If there was an error, they can help you resubmit the payment or adjust your account.
Can I pay someone else's BGE bill online?
You can pay online if you have the account number and access to the account. If you do not have account access, you can pay by phone at 1-888-685-0123 and provide the account number you want to pay toward. The representative will process the payment without requiring you to log in.
Is it safe to enter my bank account information on the BGE website?
BGE's website uses encryption to protect your payment information. Your bank account details are not stored on the site after your payment is processed. If you are uncomfortable entering bank information online, you can pay with a debit or credit card instead, or call 1-888-685-0123 to pay by phone.