Log in to your Georgia Power account through their website or mobile app
Georgia Power's online payment portal is at georgiapower.com. To log in, click "My Account" in the top right corner of the homepage, then select "Log In." You'll need your account number (found on your paper bill) and the password you created when you registered.
If you don't have an online account yet, you can create one by clicking "Register" on the same login page. Georgia Power will ask for your account number, zip code, and email address to verify your identity. Registration takes about five minutes and lets you view bills, set up automatic payments, and track your usage.
Georgia Power also offers a mobile app available on iOS and Android. Search "Georgia Power" in your device's app store, download it, and log in with the same username and password you use on the website. The app shows the same payment options as the website.
Key Takeaways
- Visit georgiapower.com and click "My Account" to log in with your account number and password.
- You can pay your bill immediately using a debit card, credit card, or bank account without setting up automatic payments.
- Automatic payments deduct money on your due date each month, and you can change or cancel them anytime through your account settings.
- If you forget your password, use the "Forgot Password" link on the login page to reset it by email.
- Georgia Power does not charge a fee for online payments made through their website or app.
Pay your bill one time without setting up recurring payments
After you log in, click "Pay My Bill" or "Make a Payment." Georgia Power will show your current balance and due date. Enter the amount you want to pay—you can pay the full balance or a partial amount.
Select your payment method: debit card, credit card, or bank account. If you use a bank account, have your routing number and account number ready. Georgia Power processes payments submitted before 5 p.m. ET the same business day; payments after 5 p.m. are processed the next business day.
You'll receive a confirmation number on screen and by email. Keep this number for your records. Georgia Power charges no fee for payments made through their website or app.
Set up automatic monthly payments to avoid late bills
Automatic payments deduct your bill amount from your chosen account on your due date each month. To set this up, log in to your account and go to "Billing & Payments," then select "Autopay" or "Automatic Payments." Choose your payment method (debit card, credit card, or bank account) and confirm.
You can change your automatic payment amount, payment method, or due date anytime by returning to the same section. To stop automatic payments, go back to "Autopay" and select "Cancel." The cancellation takes effect immediately for future payments.
If your bill amount varies month to month (which is common with Georgia Power bills that fluctuate by season), you can set up automatic payments for a fixed amount that covers your average bill, or you can choose to pay the full amount due each month.
Troubleshoot login problems and password resets
If you can't remember your password, click "Forgot Password" on the login page. Georgia Power will send a reset link to the email address on file. Click the link, create a new password, and log in. The reset link expires after 24 hours.
If you don't receive the reset email, check your spam or junk folder. If it's not there, make sure you're using the correct email address associated with your account. You can also call Georgia Power's customer service at 1-888-891-0938 to verify your email address and request a password reset by phone.
If you see an error message saying your account number or password is incorrect, double-check that you're entering them exactly as they appear—passwords are case-sensitive. If you still can't log in after trying the password reset, contact Georgia Power's customer service line.
Understand what information you need before you pay
Before you log in, have your account number ready. You'll find it on your paper bill in the upper left corner, or in any email Georgia Power has sent you. Your account number is different from your meter number.
If you're paying by bank account, gather your routing number and account number from a blank check or your bank's website. If you're paying by card, have your card number, expiration date, and CVV ready. Georgia Power's payment page is encrypted and secure, but never share your full account details with anyone claiming to represent Georgia Power unless you initiated the contact.
Know what to do if your payment doesn't go through
If your payment is declined, Georgia Power will show an error message on screen explaining why. Common reasons include insufficient funds, an incorrect card number, or a card that has expired. Fix the issue and try again with the correct information.
If you submitted a payment and don't see a confirmation number, the payment was not processed. Do not submit it again. Instead, log back in and check your account to see if the payment appears under "Payment History." If it doesn't, try submitting the payment once more.
Payments can take one to two business days to show on your account after they're processed. If more than two business days have passed and you still don't see your payment reflected, call Georgia Power at 1-888-891-0938 with your confirmation number.
Compare online payment to other payment methods
Georgia Power offers several ways to pay besides online. You can mail a check to the address on your bill (allow 7 to 10 days for delivery and processing), pay by phone at 1-888-891-0938 (a representative can process your payment while you're on the call), or pay in person at a Georgia Power payment location or authorized retailer.
Online payment through the website or app is the fastest option and gives you an immediate confirmation. Phone and mail payments take longer to process. In-person payments at a Georgia Power office are processed immediately, but you'll need to visit during business hours. Check georgiapower.com for the nearest payment location to you.
Frequently Asked Questions
Does Georgia Power charge a fee to pay online?
No. Georgia Power does not charge a fee for payments made through their website or mobile app. If you pay by phone with a representative, Georgia Power also does not charge a fee.
Can I pay someone else's Georgia Power bill online?
You can pay a bill if you have the account number and can log in to that account. If the account is not in your name, contact Georgia Power at 1-888-891-0938 to ask about adding yourself as an authorized user, which lets you view and pay the bill without the account holder's password.
What happens if I pay after my due date?
Georgia Power may charge a late fee if your payment arrives after the due date shown on your bill. The amount varies. If you're having trouble paying on time, contact Georgia Power to discuss payment arrangements or programs that may help lower your bill.
Can I schedule a payment for a future date?
Georgia Power's online portal does not have a scheduling feature for future payments. You can set up automatic payments to deduct on your due date each month, or you can log in and pay manually whenever you choose.
What should I do if I see an unauthorized charge on my account?
Contact Georgia Power immediately at 1-888-891-0938 to report the charge. Have your account number and the date of the charge ready. Georgia Power will investigate and may reverse the charge if it was made in error or without your permission.