The fastest way to pay Georgia Power is online through their website or mobile app, by phone, or by mail — and each method has different timing and fees.
Georgia Power accepts payment through several channels, and the one you choose affects when your payment posts and whether you pay a fee. Online and mobile app payments are free and post within one business day. Phone payments are also free but may take slightly longer to process. Mail payments are free but take 7 to 10 business days to reach Georgia Power's processing center, so you need to send them well before your due date to avoid a late fee.
Your bill shows your account number and due date clearly — use both when you pay. If you pay after the due date, Georgia Power charges a late fee (the amount varies based on your bill total). If you want to avoid thinking about payment dates altogether, you can set up automatic payments from your bank account, which Georgia Power calls Budget Billing or AutoPay.
Key Takeaways
- Online and app payments are free and post within one business day, making them the fastest option if you have internet access.
- Phone payments are free but may take longer to process than online payments.
- Mail payments take 7 to 10 business days, so send them at least two weeks before your due date to avoid late fees.
- AutoPay removes the due date from your responsibility by charging your bank account automatically each month.
- Late fees apply if payment arrives after the due date shown on your bill, regardless of which payment method you use.
Paying online or through the Georgia Power mobile app
Log into your account at georgiapower.com using your account number and password. If you do not have an online account, you can create one using your account number and the phone number or email on file with Georgia Power. Once logged in, select "Pay My Bill" and enter the amount you want to pay — you can pay the full balance, the minimum, or any amount in between.
Georgia Power's mobile app (available on iOS and Android) works the same way. Download the app, log in with your account credentials, and tap the payment option. Both the website and app are free to use and do not charge a processing fee. Payments post within one business day, so if you pay on a Monday, the payment typically shows on your account by Tuesday.
Paying by phone
Call Georgia Power's automated payment line at 1-888-891-0938. You will need your account number and a debit card or bank account information. The system walks you through the payment step by step. Phone payments are free and do not carry a processing fee, but they may take slightly longer to post than online payments — usually one to two business days.
If you prefer to speak with a representative, you can call 1-888-891-0938 and ask to be transferred to a customer service agent. They can process your payment over the phone using the same payment methods. Wait times vary depending on call volume, so calling early in the morning or mid-week typically means shorter hold times.
Paying by mail
Write a check or money order payable to Georgia Power Company. Include your account number on the check. Mail it to the address shown on your bill — this address is usually a processing center, not a local office. Mail payments take 7 to 10 business days to arrive and be processed, so you need to send your payment at least two weeks before the due date to ensure it posts on time.
Do not mail cash. If your check is lost in the mail, Georgia Power will not know you sent it until you contact them. Keep a record of the check number and the date you mailed it in case you need to follow up.
Setting up automatic payments (AutoPay)
AutoPay removes the due date from your to-do list by charging your bank account automatically each month. Log into your Georgia Power account online, go to "Billing & Payment," and select "AutoPay." You will enter your bank account number and routing number (or debit card information), choose the day of the month you want to be charged, and confirm.
Georgia Power charges your account on the day you select, and the payment posts within one business day. There is no fee for AutoPay. You can change the payment amount or the payment date at any time by logging back into your account. If you need to skip a month or cancel AutoPay, you can do that online as well — the change takes effect on your next scheduled payment date.
What to do if you cannot pay the full amount
If you cannot pay your full bill by the due date, contact Georgia Power before the due date to discuss your options. You can call 1-888-891-0938 and ask about a payment arrangement or extension. Georgia Power may allow you to split your payment across two or more dates, which keeps you from being marked late as long as you stick to the agreed schedule.
If you are struggling with your bill, Georgia Power also offers programs for customers with low income or hardship. These programs may reduce your monthly payment or help you catch up on past-due amounts. Ask about these when you call, or search "Georgia Power assistance programs" on their website to learn more about what may be available in your area.
Understanding your due date and late fees
Your bill shows a due date clearly at the top or in the summary section. Payment is due by 5 p.m. on that date (or by the end of business on that day). If your payment arrives after that time, Georgia Power treats it as late and charges a late fee. The late fee is a percentage of your bill balance — the exact percentage varies, so check your bill or call customer service to confirm the amount for your account.
Late fees add to your next bill, so they increase what you owe. If you are more than 30 days late, Georgia Power may disconnect your service. If that happens, you will need to pay the full past-due amount plus a reconnection fee to restore power. Paying on time — even if you pay the minimum — avoids these extra charges.
Frequently Asked Questions
Is there a fee to pay my Georgia Power bill online?
No. Georgia Power does not charge a fee for online payments through their website or mobile app. Phone payments are also free. Only mail payments have a cost — the cost of postage — and that is paid by you, not Georgia Power.
How long does it take for a payment to show up on my account?
Online and app payments post within one business day. Phone payments may take one to two business days. Mail payments take 7 to 10 business days to arrive at the processing center and be recorded. If you are paying close to the due date, use online or phone payment to avoid late fees.
Can I pay my bill at a Georgia Power office in person?
Georgia Power does not accept in-person payments at their offices. You must pay online, by phone, by mail, or through AutoPay. If you do not have internet or a bank account, calling 1-888-891-0938 to pay by phone with a debit card is your best option.
What happens if I pay after the due date?
Georgia Power charges a late fee, which is added to your next bill. If you are more than 30 days late, your service may be disconnected. To restore power, you will need to pay the full past-due balance plus a reconnection fee.
Can I change my AutoPay payment date or amount?
Yes. Log into your Georgia Power account, go to "Billing & Payment," select "AutoPay," and update the payment date or amount. You can also pause or cancel AutoPay at any time. Changes take effect on your next scheduled payment date.