Where to pay your Snohomish County PUD bill
Snohomish County Public Utility District (Snohomish County PUD) offers several ways to pay your electric bill. You can pay online through their website, set up automatic payments from your bank account, pay by phone, mail a check, or pay in person at their office. The fastest and most convenient option for most people is online payment through their customer portal.
Your bill arrives monthly and shows your account number, the amount due, and the due date — usually about 20 days after the bill date. Paying by the due date avoids a late fee. If you miss the due date, the utility may charge a late payment fee and could eventually disconnect your service if the account falls too far behind.
Key Takeaways
- You can pay your Snohomish County PUD bill online through their website, by automatic bank draft, by phone, by mail, or in person at their office.
- Online payment and automatic bank draft are the fastest methods and reduce the risk of missing your due date.
- Your bill shows your account number, which you will need to set up online payment or pay by phone.
- Late payments trigger a fee and can lead to service disconnection if your account falls significantly behind.
- If you are having trouble paying, Snohomish County PUD offers payment arrangements and assistance programs for customers in hardship.
Paying online through the Snohomish County PUD website
Go to snohomishpud.org and look for the "Pay My Bill" or "Customer Portal" link on the homepage. Click it and log in with your account number and password. If you do not have a login yet, you can create one by entering your account number and the last four digits of the phone number on file with the utility.
Once logged in, you will see your current balance and recent payment history. Select the amount you want to pay and choose your payment method — debit card, credit card, or bank account. The utility charges a small fee for credit card payments but not for debit card or bank account payments. After you submit, you will receive a confirmation number. Keep it for your records.
Online payments typically post to your account within one business day. If you are paying close to the due date, allow extra time for processing — paying two or three days early reduces the risk of a late fee if there is a delay.
Setting up automatic payments from your bank
Automatic payment is the most reliable way to never miss a due date. Log into your Snohomish County PUD customer portal, find the "Autopay" or "Automatic Payment" section, and enter your bank account information. You can choose to pay the full bill amount each month or a fixed amount you set yourself.
The utility will withdraw the payment automatically a few days before the due date each month. You can change or cancel automatic payment anytime through your online account. If your bill amount varies significantly month to month (which is common in the Pacific Northwest due to seasonal heating and cooling), you may prefer to set a fixed payment amount and adjust it quarterly, or simply pay manually when the bill arrives.
Paying by phone or mail
To pay by phone, call Snohomish County PUD's customer service line at 1-888-889-7873. Have your account number and payment method ready. You can pay with a debit card or bank account information. The utility charges a fee for phone payments made with a credit card.
To pay by mail, write a check or money order, include your account number on the check, and mail it to the address shown on your bill. Mail payments take longer to process — typically 7 to 10 business days — so mail your payment at least two weeks before the due date to avoid a late fee. Include only the payment stub from your bill, not the entire bill.
You can also pay in person at the Snohomish County PUD office located in Everett. Call ahead for office hours and locations, as they may vary seasonally.
Understanding your bill and due date
Your Snohomish County PUD bill shows several key pieces of information: your account number (at the top), the billing period (the dates your meter was read), your current charges, any balance from the previous month, and the total amount due. The due date is printed clearly on the bill — it is usually about 20 days after the bill date.
Your bill also breaks down charges into categories: the basic customer charge (a fixed monthly fee), energy charges (based on kilowatt-hours used), and any taxes or other fees. During winter months, your bill is typically higher because heating accounts for most household electricity use in the Pacific Northwest. During summer, air conditioning and other cooling needs may raise your bill, though less dramatically than winter heating.
What happens if you miss a payment
If your payment does not arrive by the due date, Snohomish County PUD will charge a late fee. The amount varies but is typically a percentage of your bill or a flat fee — check your bill or contact the utility for the exact amount. The late fee is added to your next bill.
If your account remains unpaid for 30 to 45 days past the due date, the utility may send a disconnection notice. This notice gives you a final deadline to pay or set up a payment arrangement. If you do not respond, the utility can disconnect your service. Reconnection requires paying the full past-due balance plus a reconnection fee.
If you are struggling to pay, contact Snohomish County PUD before your account falls behind. The utility offers payment arrangements (spreading your bill over several months) and may have assistance programs for low-income customers or those facing hardship.
Payment arrangement and hardship programs
Snohomish County PUD offers payment arrangements for customers who cannot pay their full bill by the due date. A payment arrangement lets you split your bill into smaller payments over several weeks or months. To set one up, call customer service at 1-888-889-7873 or visit the office in person. You will need to discuss your situation and agree on a payment schedule.
The utility also participates in Low Income Home Energy Assistance Program (LIHEAP), which provides one-time bill payment help to may have access to low-income households. LIHEAP is run by the state of Washington, not by the utility itself. You can learn about LIHEAP through your local community action agency or by calling 2-1-1 (a free referral line that connects you to local services).
If you are over 60 years old, disabled, or a veteran, you may also be may be able to access for additional utility assistance programs. Ask Snohomish County PUD directly about programs for your situation, or contact your local senior center or veterans service office.
Frequently Asked Questions
Can I pay my Snohomish County PUD bill with a credit card online?
Yes, you can pay with a credit card through the online portal, but the utility charges a processing fee (typically 2 to 3 percent of the payment). Paying with a debit card or bank account has no fee. If you are earning credit card rewards, the fee may still make it worthwhile — do the math for your situation.
What if I pay online but my payment does not show up on my bill?
Online payments typically post within one business day. Check your confirmation number and log back into your account after 24 hours to verify the payment went through. If it did not post after two business days, call customer service at 1-888-889-7873 with your confirmation number and they can investigate.
Can I set up automatic payment for just part of my bill?
Yes. When you set up autopay, you can choose a fixed amount each month rather than the full bill. This works well if you want to make a base payment automatically and pay any overage manually, or if your bill varies significantly and you prefer to control the amount.
What should I do if I cannot pay my bill this month?
Contact Snohomish County PUD before the due date and ask about a payment arrangement. The utility is more willing to work with you if you reach out early rather than waiting until your account is disconnected. Call 1-888-889-7873 or visit the office in Everett to discuss your options.
Is there a way to lower my Snohomish County PUD bill?
The utility offers a Home Energy Audit program that identifies ways to reduce your electricity use — insulation improvements, weatherization, and appliance upgrades. Some improvements may may have access to for rebates. You can also ask about budget billing, which spreads your annual costs evenly across 12 months so your bill is more predictable.