FedEx offers three main ways to pay your bill online: through your FedEx account, by phone, or through automatic payment setup
The fastest route is logging into your FedEx account at fedex.com and paying directly from your billing dashboard. If you don't have an account yet, you can create one free in a few minutes using your email and a recent FedEx invoice or tracking number. Once you're logged in, you'll see any outstanding balance and can pay it immediately with a debit card, credit card, or bank account.
If you prefer not to create an account, you can call FedEx Customer Service at 1-800-463-3339 and pay over the phone with a card or bank account. This takes about five minutes. For recurring shipments or regular billing, setting up automatic payments through your account saves time and ensures you never miss a due date.
Key Takeaways
- Log into fedex.com with your email and a recent invoice number to access your account and pay any balance immediately.
- You can pay with a debit card, credit card, or bank account information — all three are accepted online.
- If you ship regularly, set up automatic monthly payments in your account settings to avoid manual payments.
- Calling 1-800-463-3339 is an option if you don't want to create an online account, though it takes longer than paying through the website.
Creating a FedEx account to pay online
Go to fedex.com and select "Log In" in the top right corner. Choose "Create an Account" and enter your email address. FedEx will ask for your account number or a tracking number from a recent shipment — either one works to verify you're the account holder.
Once you've set up your login, you'll land on your account dashboard. Look for "Billing" or "My Invoices" in the left menu. Your current balance and recent invoices will appear there. Click on the invoice you want to pay, review the amount, and select "Pay Now."
Choosing your payment method
FedEx accepts debit cards, credit cards, and direct bank transfers online. Enter your card number, expiration date, and CVV the same way you would on any other website. If you choose to pay from a bank account, you'll need your routing number and account number — FedEx uses these to pull the payment directly.
Credit card payments typically post within one business day. Bank account payments may take two to three business days to clear. If you're paying an overdue balance, confirm the due date before choosing your method, since slower payment routes might not meet the deadline.
Setting up automatic payments
If you ship with FedEx regularly, automatic payments save you from logging in each month. In your account settings, look for "Billing Preferences" or "Payment Settings." Select "Set Up Automatic Payments" and choose whether you want to pay your full balance each month or a fixed amount.
You'll provide your card or bank account information once, and FedEx will charge it on the same date each month. You can change or cancel automatic payments anytime by returning to the same settings menu. This is useful if you have a business account with multiple shipments, since your invoice total changes month to month.
Paying by phone if you don't have an online account
Call FedEx Customer Service at 1-800-463-3339 and tell the representative you want to pay a bill. Have your invoice number and a debit card, credit card, or bank account information ready. The representative will confirm your balance and process the payment over the phone.
Phone payments work the same way as online payments — card payments post within one business day, and bank transfers take two to three days. This method is slower than paying online yourself, so use it only if you can't access the website or prefer speaking to someone.
What to do if you can't find your invoice number
If you've lost your invoice, you can still pay through your FedEx account. Log in and go to "My Invoices" or "Billing" — all your invoices appear there with their amounts and due dates. You don't need to find the physical copy.
If you don't remember your account login, use the "Forgot Password" link on the FedEx login page. FedEx will send a reset link to your email. If you don't have access to that email anymore, call 1-800-463-3339 and a representative can help you recover your account or process a payment without logging in.
Confirming your payment went through
After you submit payment online, FedEx shows a confirmation number on the screen. Write this down or take a screenshot — it's your proof the payment was processed. You'll also receive a confirmation email at the address linked to your account within a few minutes.
Check your account dashboard the next day to confirm the payment appears in your transaction history. If you don't see it after three business days, call 1-800-463-3339 with your confirmation number and ask the representative to verify the payment status. Delays are rare, but it's worth checking if you were paying an overdue balance.
Frequently Asked Questions
Can I pay a FedEx bill without creating an account?
Yes. Call 1-800-463-3339 and pay over the phone with a card or bank account. You'll need your invoice number or account number. This method works but takes longer than paying online yourself.
What payment methods does FedEx accept online?
FedEx accepts debit cards, credit cards, and direct bank transfers. All three are processed the same way through the website. Card payments post within one business day; bank transfers take two to three days.
How do I know if my payment was successful?
FedEx shows a confirmation number immediately after you submit payment and sends a confirmation email within minutes. Check your account dashboard the next day — the payment should appear in your transaction history.
Can I set up automatic payments for a one-time shipment?
Automatic payments are designed for recurring billing. For a single shipment, pay once through your account or by phone. You can always set up automatic payments later if you start shipping regularly.
What if I paid but my account still shows a balance?
Bank transfers take two to three business days to clear, so your balance may not update immediately. Wait three business days, then log back in to check. If the balance is still there after that, call 1-800-463-3339 with your confirmation number.