Where to pay your Broward County water bill
Broward County Water and Wastewater Services handles water and sewer bills for most of unincorporated Broward County. You can pay your bill online, by phone, by mail, or in person at a payment center. The fastest and most convenient method is online through the county's website, where you can set up a one-time payment or enroll in automatic payments.
To pay online, visit the Broward County Water and Wastewater Services website and look for the "Pay My Bill" or "Online Bill Pay" section. You will need your account number, which appears on your bill. The county accepts credit cards, debit cards, and electronic bank transfers. If you prefer not to use a card, you can pay by phone by calling the customer service number on your bill.
If you live in a city within Broward County—such as Fort Lauderdale, Deerfield Beach, or Pompano Beach—your water bill may be handled by your city's utility department instead of the county. Check your bill to see which entity issued it, as payment methods and due dates may differ.
Key Takeaways
- Broward County Water and Wastewater Services bills most unincorporated areas, but cities within the county run their own utilities, so check your bill to confirm who to pay.
- Online payment through the county website is the fastest option and lets you set up automatic monthly payments to avoid late fees.
- You can also pay by phone, mail, or at a county payment center, though these methods take longer to process.
- Your account number on the bill is required for any payment method except in-person payments at a center.
- Late payments trigger a reconnection fee and may result in service suspension if the bill remains unpaid for 60 days.
Setting up automatic payments to avoid missed due dates
Automatic payments remove the risk of forgetting a due date and incurring late fees. Through the Broward County website, you can authorize the county to debit your bank account on a date you choose each month. The payment typically processes within one to two business days of the due date.
To enroll, log into your account on the county's bill pay portal and select the automatic payment option. You will need to provide your bank account number and routing number. Once set up, the payment happens without further action from you each month until you cancel it.
If you prefer to use a credit or debit card for automatic payments, the county may charge a convenience fee—usually 2 to 3 percent of the bill amount. Paying directly from your bank account typically has no fee. Check the payment screen before confirming to see whether a fee applies to your chosen method.
Understanding your bill and what triggers late fees
Your Broward County water bill shows your account number, the billing period, the amount due, and the due date. The bill includes charges for water usage, sewer service, and any applicable taxes or fees. Usage is measured in hundred-cubic-foot units (HCF), where one HCF equals about 748 gallons.
Payment is due by the date printed on your bill, typically 20 to 25 days after the bill is issued. If you pay after the due date, the county adds a late fee to your next bill. If your account remains unpaid for 60 days, the county may suspend your water service and charge a reconnection fee to restore it.
Some bills also include stormwater fees, which fund drainage and flood management in your area. These are separate from water and sewer charges but appear on the same invoice. All charges must be paid together to avoid service interruption.
Payment methods and processing times
| Payment Method | Processing Time | When to Use |
|---|---|---|
| Online (website or app) | 1–2 business days | Fastest option; pay anytime |
| Phone | 1–2 business days | If you prefer speaking to someone |
| 5–7 business days | Only if you have no other option; pay early to avoid late fees | |
| In-person at payment center | Same day | If you need immediate confirmation |
| Automatic bank draft | 1–2 business days before due date | Best for avoiding missed payments |
When you pay by mail, allow at least five to seven business days for the check to arrive and be processed. The county considers a payment late if it is received after the due date, even if you mailed it on time. For this reason, mailing a check is the riskiest method if your due date is approaching.
Payment centers operated by Broward County accept cash, checks, and card payments in person. Locations and hours are listed on the county website. Paying in person gives you an immediate receipt and confirms the payment was received the same day.
What to do if you cannot pay your full bill on time
If you are struggling to pay your water bill, contact Broward County Water and Wastewater Services customer service before the due date. The county may offer a payment plan that lets you spread the balance over several months, though you will still owe any late fees that have already been added.
Some residents may be may be able to access for assistance through the Broward County Community Services Division or local nonprofits that help with utility bills. These programs are not run by the water department itself, so you will need to contact them separately. Your city government or local 211 service can direct you to programs in your area.
If your service has already been suspended, you must pay the full outstanding balance plus the reconnection fee to restore water. The reconnection fee varies but is typically $100 to $150. Reconnection usually takes one to two business days after payment is received.
Finding your account number and bill information online
Your account number is printed on your paper bill in the upper right corner or near the top of the page. If you have lost your bill, you can find your account number by logging into your online account on the Broward County Water and Wastewater Services website. You will need to register with your name, address, and service address.
Once you log in, you can view your current bill, payment history, and past bills going back several years. You can also download a copy of any bill for your records. This online account is also where you set up automatic payments or make one-time payments.
If you cannot locate your account number or have trouble logging in, call the customer service number on your bill or visit the county website for contact information. Customer service representatives can look up your account by your service address and help you reset your online password.
Frequently Asked Questions
What if my water bill seems too high?
Check for leaks inside your home, such as a running toilet or dripping faucet, which can significantly increase usage. If you suspect a meter error, contact the county to request a meter inspection. The county will investigate at no charge if the meter is faulty. You can also compare your current usage to previous months on your online account to spot unusual spikes.
Can I pay my bill with a credit card without a fee?
Credit card payments typically include a convenience fee of 2 to 3 percent. Paying directly from your bank account through the county website has no fee. If you want to use a credit card to earn rewards, compare the rewards value against the fee to see if it is worth it.
What happens if I pay late?
A late fee is added to your next bill. If your account remains unpaid for 60 days, the county will suspend your water service. You must then pay the full balance plus a reconnection fee to restore service, which typically takes one to two business days.
Do I need to pay my bill if I live in a city within Broward County?
Yes, but you may pay a different entity. Cities like Fort Lauderdale and Deerfield Beach operate their own water utilities. Check your bill to see whether it is from Broward County or your city, then pay accordingly using the payment methods listed on that bill.
Can I set up automatic payments if I move?
You will need to update your address with the county and set up a new automatic payment arrangement at your new service location. Contact customer service to transfer your account or cancel automatic payments at your old address before you move.