Where to pay your Broward County water bill
Broward County Water and Wastewater Services accepts payments through three main channels: online at the official Broward County website, by mail to their lockbox address, or in person at payment centers. The fastest route is online, which processes immediately and requires only your account number and a debit or credit card. You can also set up automatic payments so the bill comes out of your bank account on a date you choose each month.
If you prefer not to use a card or bank account, you can mail a check or money order to the address printed on your bill, though mail typically takes 7 to 10 business days to reach the processing center. In-person payments at Broward County offices are also an option, though you will need to find a location near you and bring your bill or account number.
Key Takeaways
- Online payment through the Broward County website is the fastest method and processes the same day you submit it.
- You can set up automatic monthly payments from your bank account so you never miss a due date.
- Mailed checks take 7 to 10 business days to process, so send them well before your due date to avoid late fees.
- Your bill shows the mailing address and payment deadline, and late payments trigger a penalty charge added to your next bill.
- If your account is in arrears, contact Broward County directly to discuss payment plans before the account is referred for collection.
How to pay online through Broward County
Go to the Broward County Water and Wastewater Services website and look for the "Pay My Bill" or "Online Bill Pay" link on the homepage. You will need your account number, which appears on your bill statement. Enter that number, then select the amount you want to pay and choose your payment method — debit card, credit card, or electronic bank transfer.
The system will ask for your card details or bank routing and account number. Once you submit, you will receive a confirmation number on screen. Save or print this number as proof of payment. The money is deducted immediately, though it may take one business day to show as paid on your account if you pay late in the day.
If you want to avoid logging in each month, set up automatic payments on the same website. You choose the date each month when the payment comes out — many people pick the day after they get paid. Automatic payments reduce the risk of forgetting a due date and triggering a late fee.
Paying by mail or check
Write a check or money order payable to Broward County Water and Wastewater Services. On the back of the check, write your account number so the payment gets matched to the right bill. Include your bill statement or write your account number on a separate note inside the envelope.
Mail it to the address shown on your bill — this is usually a lockbox address, not a county office. Mail takes 7 to 10 business days to arrive and be processed, so send your payment at least two weeks before the due date to be safe. If you mail a payment after the due date, it will likely be recorded as late, and Broward County will add a penalty charge to your next bill.
Keep a copy of your check or a photo of the front and back for your records. If you need proof that you paid, you can contact Broward County with your check number and the date you mailed it.
In-person payment locations
Broward County operates payment centers where you can pay in person with cash, check, or card. The main office is located in Fort Lauderdale, but there may be satellite locations in other parts of the county. Call Broward County Water and Wastewater Services or check their website for the full list of locations and hours before you go.
Bring your bill statement or account number, and bring a valid form of identification. Payment is processed on the spot, and you will receive a receipt. This method is useful if you do not have online access or prefer to handle bills in person, but it requires a trip to a county office during business hours.
What happens if you miss the due date
Your bill shows a due date, usually 20 to 30 days after the bill is issued. If payment is not received by that date, Broward County adds a late fee — typically a percentage of the unpaid balance — to your next bill. The exact penalty amount is listed on your bill statement.
If you miss multiple payments, your account goes into arrears. After 60 days unpaid, Broward County may send a notice of intent to shut off service. If you reach 90 days unpaid, the water supply to your property can be disconnected. Once service is shut off, you must pay the full arrears plus a reconnection fee to restore water.
If you cannot pay the full amount by the due date, contact Broward County immediately. They may offer a payment plan that lets you pay in installments over several months, which stops the account from going to collection and keeps service active.
Understanding your bill and account number
Your Broward County water bill shows your account number at the top, usually a 7 to 10 digit number. This is the number you need to pay online or by phone. The bill also lists your service address, the amount due, and the due date. It shows your water usage in gallons and the charges broken down by service type — water, sewer, and stormwater.
The bill includes the mailing address for checks and the website for online payment. If you have questions about the charges or your usage, the bill lists a customer service phone number. Keep your bills for at least one year so you can track your usage and spot any unusual spikes that might indicate a leak.
Setting up automatic payments and payment reminders
Automatic payment is the easiest way to stay current. On the Broward County website, select the automatic payment option and enter your bank account details or card information. Choose the date each month when you want the payment to come out — many people pick a date shortly after payday so the money is available.
You can change or cancel automatic payments at any time through the same website. If you prefer a reminder instead of automatic payment, many banks let you set up bill pay through your own bank account, which sends a check to Broward County on the date you choose. This gives you more control and lets you adjust the amount each month if your bill varies.
Whether you choose automatic payment or manual payment, make sure the payment method you pick is reliable. A failed automatic payment or a mailed check that arrives late can still trigger a late fee, so monitor your account regularly to confirm payments went through.
Frequently Asked Questions
Can I pay my Broward water bill by phone?
Broward County does not list a phone payment option on their main website, but you can call their customer service line to ask about phone payment or to discuss payment arrangements if you are behind. The phone number is on your bill statement.
What if I pay online but the payment does not show up right away?
Online payments process immediately, but it may take one business day for the payment to appear on your account balance. If more than one business day has passed and the payment still does not show, contact Broward County with your confirmation number and they can look it up in their system.
Can I pay someone else's water bill if I have their account number?
Yes, you can pay online using someone else's account number without needing their permission. However, if you want to set up automatic payments on their account, you may need to be listed as an authorized user. Contact Broward County to add yourself to the account if you plan to manage payments regularly.
What if my bill is wrong or I think I was overcharged?
Contact Broward County customer service with your account number and the bill date. They can review your usage and charges. Do not withhold payment while disputing the bill, as unpaid amounts still trigger late fees. Pay what you owe by the due date, then work with the county to resolve the dispute.
Is there a discount if I pay the full year upfront?
Broward County does not advertise an upfront payment discount on their website. You can pay multiple months at once if you want to, but there is no stated savings for doing so. Contact them directly if you want to ask about bulk payment options.