Log in to your Edison account through the official website
To pay your bill online, go to firstenergycorp.com — this is the parent company website for Jersey Central Power & Light (JCP&L), which serves most of New Jersey. From the homepage, look for a "Pay My Bill" or "Login" button, usually in the upper right corner or prominently displayed on the main page.
Click that button and you will be taken to the login portal. Enter your account number (found on your paper bill) and your password. If you do not have a password yet, select "Register" or "Create Account" and follow the prompts to set one up. You will need your account number and an email address to register.
If you forget your password, the website has a "Forgot Password" link on the login page. Click it, enter your account number and email, and you will receive a reset link by email within a few minutes.
Key Takeaways
- The official Edison bill payment site is firstenergycorp.com, where you log in with your account number and password.
- You can pay immediately after logging in using a bank account, debit card, or credit card, though credit cards may carry a processing fee.
- Set up automatic payments through the website to avoid late fees and ensure your bill is paid on the same date each month.
- If you cannot access the website, call JCP&L customer service at 1-888-544-4877 to pay by phone or get help resetting your login.
Pay your bill after you log in
Once you are logged in, you will see your account summary, including your current balance and due date. Select "Pay Now" or "Make a Payment" — the exact wording varies depending on when the website was last updated, but the button is always visible on the account page.
You will then choose your payment method. JCP&L accepts bank account transfers (ACH), debit cards, and credit cards. Bank transfers are free and usually process within one to two business days. Debit cards are also free. Credit cards carry a processing fee that varies but is typically 2 to 3 percent of the amount you pay.
Enter the amount you want to pay. You can pay your full balance, a partial amount, or more than you owe (the extra will be credited to your account). Review the payment details, confirm the amount and due date, then submit. You will receive a confirmation number on screen and by email.
Set up automatic payments to avoid missed due dates
The easiest way to stay on top of your bill is to set up automatic monthly payments. Log in to your account, find the "Billing" or "Payment Options" section, and look for "Automatic Payments" or "Recurring Payments." Select this option and choose your payment method (bank account is recommended because it is free).
You will enter the payment amount and the date each month you want the payment to go through. Most people choose the due date shown on their bill. Once you confirm, the payment will happen automatically each month without you having to log in again.
You can change or cancel automatic payments at any time by logging back in and adjusting your settings. If your bill amount changes significantly, you may want to update your automatic payment amount to match.
What to do if you cannot log in or access the website
If the website is down or you are having trouble logging in, you can pay by phone. Call JCP&L customer service at 1-888-544-4877. A representative can take your payment over the phone using a bank account or debit card (no credit cards by phone). Have your account number and payment method ready.
You can also pay in person at a JCP&L payment center or authorized payment location. To find one near you, call the same number or visit the website and search for "Payment Locations." Some locations may have limited hours, so call ahead.
If you are locked out of your account after multiple login attempts, the website will temporarily restrict access for security reasons. Wait 30 minutes and try again, or call customer service to have a representative reset your access.
Understand what information appears on your online bill
When you log in, you can view your current bill and past bills going back several months or years, depending on how long your account has been active. Your bill shows your usage (in kilowatt-hours), the rate you are charged per unit, any taxes or fees, and your total amount due.
You will also see your due date and any late payment penalties if your bill is overdue. If you have a budget billing plan or are enrolled in a low-income program, that information will appear on your bill as well. Reviewing your online bill is a good way to spot unusual usage or charges before you pay.
Pay a bill for someone else's account
If you want to pay someone else's Edison bill, you will need their account number. Go to firstenergycorp.com and select "Pay Without Logging In" or a similar option (the exact wording depends on the current website design). Enter the account number, the amount to pay, and your payment method.
You do not need to create an account or log in to pay another person's bill this way. However, you will not receive a receipt or confirmation tied to your own email address — the confirmation goes to the account holder's email on file. If you plan to pay someone else's bill regularly, ask them to add you as an authorized user on their account so you can log in and manage payments directly.
Frequently Asked Questions
Is there a fee to pay my bill online?
Bank account transfers and debit card payments are free. Credit card payments charge a processing fee of roughly 2 to 3 percent of the amount you pay. Phone and in-person payments are also free. Choose the payment method that costs you the least.
How long does it take for my online payment to show up?
Bank transfers (ACH) usually process within one to two business days. Debit and credit card payments may process the same day or the next business day, depending on the time you submit. You will see a confirmation number immediately after you pay, even if the payment has not yet cleared.
Can I set up automatic payments with a credit card?
Yes, but you will be charged the processing fee each month. Most people use automatic bank account transfers instead, which are free and equally reliable. You can change your automatic payment method at any time by logging in and updating your settings.
What if my bill is wrong or I see a charge I do not recognize?
Do not wait to pay. Contact JCP&L customer service at 1-888-544-4877 to dispute the charge or ask questions about your bill. You can still pay the undisputed portion online while the issue is being investigated. Keep your confirmation number and any documentation of the dispute.
Can I pay my bill through a third-party app or payment service?
Some third-party bill payment services and banking apps allow you to pay utilities, but they are not run by Edison or JCP&L. If you use one, verify that the payment is going to the correct account and watch for processing fees. The official website (firstenergycorp.com) is always the safest and most direct route.