Edison's online payment portal lets you pay your electric bill from your computer or phone without calling or mailing a check
Jersey Central Power & Light (JCP&L), which operates under the Edison name in New Jersey, offers an online payment system called My Account. You can log in with your account number and set up a one-time payment or enroll in automatic monthly payments. The system accepts bank transfers and credit or debit cards, though card payments may carry a small fee.
The fastest way to get your free guide is to visit the JCP&L website, find the "Pay My Bill" or "My Account" link, and enter your account number (found on your paper bill). If you do not have an online account yet, you will need to create one using your account number and service address. Once logged in, you can see your current balance, due date, and payment history.
Key Takeaways
- JCP&L's My Account portal lets you pay online anytime without fees if you use a bank account transfer.
- Credit and debit card payments are accepted but may include a processing fee set by the payment processor.
- You can set up automatic monthly payments so your bill is paid on the same day each month.
- Your account number appears on your paper bill and is required to log in or make a payment.
Setting up your My Account login
Go to the JCP&L website and look for "My Account" or "Pay My Bill" in the top navigation. Click the login link and select "Create an Account" if you are a new user. You will need your account number (the 10-digit number on your bill), your service address, and a valid email address.
After you enter these details, JCP&L will send a confirmation email. Click the link in that email to activate your account, then create a password. Once your account is active, you can log in anytime to view your bill, check your balance, and make payments.
Making a one-time payment
Log into My Account and select "Pay Now" or "Make a Payment." The system will show your current balance and due date. Enter the amount you want to pay (you can pay the full balance or a partial amount) and choose your payment method.
If you pay by bank account transfer, there is no fee. If you use a credit or debit card, a processing fee will be added to your payment — the exact amount depends on the payment processor JCP&L uses and will be shown before you confirm. After you submit, you will see a confirmation number. Keep this for your records. Bank transfers usually post within one to two business days; card payments may post the same day or next business day.
Setting up automatic monthly payments
In My Account, look for "Autopay" or "Automatic Payments" and select "Enroll." Choose the day of the month you want your bill paid (usually between the 1st and the 28th), and select your payment method. If you choose a bank account, there is no fee. If you choose a card, the processing fee will apply each month.
Once enrolled, JCP&L will automatically charge your account on the date you selected each month for the full amount due. You can change or cancel autopay anytime by logging back into My Account. If you cancel, you will need to make manual payments going forward.
Payment methods and fees
JCP&L accepts two main payment methods through My Account: bank account transfers and credit or debit cards. Bank transfers (also called ACH payments) have no fee and are the cheapest option. Card payments include a processing fee that varies but is typically a percentage of your payment amount or a flat fee — the exact amount will be shown in the payment confirmation screen before you submit.
If you prefer not to pay online, you can also mail a check to the address on your bill or pay by phone by calling JCP&L's customer service line. Phone payments may also carry a fee depending on the payment method you choose.
Troubleshooting login and payment problems
If you forget your password, click "Forgot Password" on the My Account login page. JCP&L will send a reset link to your email. If you do not receive the email, check your spam folder or wait a few minutes and try again.
If your payment is rejected, the most common reasons are an incorrect bank account number, an expired card, or insufficient funds. The system will show an error message explaining why. Fix the issue and try again. If you still have trouble, call JCP&L customer service — the number is on your bill — and they can process a payment over the phone or help you troubleshoot your account.
What to do if you cannot pay the full amount
If your bill is due and you cannot pay the full balance, you can make a partial payment through My Account. This keeps your account current and avoids a late fee. You can pay the remaining balance later in the month or set up a payment plan.
To discuss a payment plan, contact JCP&L directly. They may offer extended payment terms if you are having financial hardship. Some customers also may have access to for bill assistance programs through New Jersey's utility assistance fund, which is separate from JCP&L's payment system. Your bill or JCP&L's website can direct you to these programs.
Frequently Asked Questions
Is there a fee to pay my bill online?
Bank account transfers have no fee. Credit and debit card payments include a processing fee that varies by processor. The fee will be shown before you confirm your payment, so you know the exact amount.
How long does it take for my online payment to show up?
Bank transfers usually post within one to two business days. Card payments may post the same day or the next business day. You will receive a confirmation number immediately after you submit, which you can use to track your payment.
Can I pay my bill if I do not have an online account yet?
You can pay without an account by calling JCP&L or mailing a check, but creating a My Account login takes only a few minutes and lets you pay anytime. You will need your account number and service address to set up an account.
What happens if I set up autopay and then want to cancel it?
Log into My Account and go to the autopay section to cancel anytime. Your cancellation takes effect immediately, and you will need to make manual payments going forward. If you cancel close to your payment date, make sure to pay manually before your bill is due.
Can I use My Account to view my payment history?
Yes. Once logged in, you can see all past payments, due dates, and current balance. This is useful for keeping records or checking whether a payment has posted.