The fastest way to pay Verizon online
You can pay your Verizon wireless bill online through My Verizon, the company's account portal. Log in with your phone number and password, go to the Bill section, and choose Pay Now. You can pay immediately with a debit card, credit card, or bank account. The payment posts within one business day.
If you don't have a My Verizon account yet, you'll need to create one first using your phone number and the account PIN or ZIP code on your bill. Once you're logged in, you can see your current balance, due date, and payment history all in one place.
Verizon also lets you set up automatic payments so you never have to think about it again. You can choose to pay the full bill or a fixed amount each month, and the payment will come out on a date you select.
Key Takeaways
- My Verizon is the official Verizon portal where you log in with your phone number and password to pay online.
- You can pay with a debit card, credit card, or bank account, and the payment posts within one business day.
- Setting up automatic payments means your bill gets paid on the same date each month without you having to log in.
- If you forget your password, use the "Forgot password?" link on the My Verizon login page to reset it by email or text.
- Paying online through My Verizon is free and does not charge an extra fee.
Creating or accessing your My Verizon account
To pay online, you need a My Verizon account. If you already have one, go to verizon.com and click the My Verizon login button in the top right corner. Enter your phone number and password, then click Sign In.
If you don't have an account, click Create Account on the same login page. You'll need your phone number, the account PIN (a four-digit code), or the ZIP code associated with your account. Verizon will send a verification code to your phone or email. Enter that code, create a password, and your account is ready to use.
If you can't remember your account PIN or the ZIP code on file, call Verizon customer service at 611 from your Verizon phone or 1-908-559-4899 from any phone. A representative can verify your identity and help you set up your account.
Paying your bill step by step
Once you're logged into My Verizon, look for the Bill section in the main menu. Click on it to see your current balance and due date. Next to your balance, you'll see a Pay Now button. Click that button.
A payment screen will open showing how much you owe. You can pay the full amount or enter a different amount if you want to pay part of your bill. Then select your payment method: debit card, credit card, or bank account.
If you're paying with a card, enter the card number, expiration date, and CVV. If you're paying with a bank account, enter your routing number and account number. Review the information, then click Confirm Payment. Verizon will show you a confirmation number on screen and send a receipt to your email.
Setting up automatic payments
Automatic payments save time and help you avoid late fees. In My Verizon, go to the Bill section and look for the Autopay option. Click Set Up Autopay or Manage Autopay if you already have it turned on.
Choose whether you want to pay your full bill each month or a fixed amount. Then pick the date you want the payment to come out—most people choose a date shortly after they get paid. Select your payment method (debit card, credit card, or bank account) and confirm.
You can change or cancel automatic payments anytime by going back to the Autopay section in My Verizon. Verizon will send you an email reminder a few days before each automatic payment is scheduled.
Payment methods and timing
Verizon accepts debit cards, credit cards, and bank accounts for online payments. There is no fee to pay online through My Verizon, regardless of which payment method you choose.
Payments made before 11:59 p.m. Eastern Time usually post to your account the next business day. Payments made after midnight or on weekends post the following business day. If your due date falls on a weekend or holiday, Verizon considers your payment on time if it posts by the next business day.
If you need your payment to post by a specific date, pay at least one business day early. This gives Verizon time to process it and protects you if there are any delays.
Troubleshooting common payment problems
If your payment is declined, check that your card number, expiration date, and CVV are correct. Make sure your card hasn't expired and that you have enough funds available. If the problem continues, try a different payment method or contact your bank to see if they're blocking the transaction.
If you can't log into My Verizon, click Forgot Password on the login page. Verizon will send a reset link to your email or a code to your phone. If you don't receive the email or text, check your spam folder or wait a few minutes and try again.
If you see a payment on your bill that you didn't make, or if a payment you made doesn't show up after two business days, contact Verizon customer service at 611 from your Verizon phone or 1-908-559-4899 from any phone. Have your confirmation number ready if you have one.
Other ways to pay if you can't use My Verizon
If you prefer not to pay online, you can mail a check to the address on your bill. You can also pay by phone by calling 611 from your Verizon phone or 1-908-559-4899 from any phone. A representative can take your payment information over the phone.
Some Verizon retail stores also accept in-person payments. You can find your nearest store and check their hours on verizon.com by searching for store locations.
If you're having trouble paying your bill, contact Verizon to discuss your options. Representatives can talk about payment plans or other arrangements that might help.
Frequently Asked Questions
Is there a fee to pay my bill online through My Verizon?
No. Paying through My Verizon is free regardless of whether you use a debit card, credit card, or bank account. Some third-party payment services may charge a fee, but Verizon's official portal does not.
How long does it take for an online payment to show up on my bill?
Payments made before 11:59 p.m. Eastern Time usually post within one business day. Payments made after midnight or on weekends post the next business day. If you need the payment to post by a certain date, pay at least one business day early.
Can I pay someone else's Verizon bill online?
You can pay another person's bill if you have access to their My Verizon account (with their password) or if they've authorized you as an account manager. To add someone as an authorized user, the account holder logs into My Verizon, goes to Account Settings, and adds their name and contact information.
What should I do if I forgot my My Verizon password?
Click Forgot Password on the My Verizon login page. Verizon will send a reset link to your email or a verification code to your phone. Follow the link or enter the code to create a new password. If you don't receive the email or text, check your spam folder or wait a few minutes and try again.
Can I set up automatic payments with a different payment method each month?
No. Autopay uses the same payment method every month. If you want to change your payment method, you'll need to turn off automatic payments, update your payment method in My Verizon, and then set up autopay again with the new method.