The fastest way to pay SoCalGas is online through their website or mobile app, which processes same-day if you pay before 5 p.m. Pacific time on a business day
SoCalGas (Southern California Gas Company) offers five main payment methods: online through their website or mobile app, by phone, by mail, in person at a payment center, or by setting up automatic payments from your bank account. Online and phone payments are the quickest — they post to your account within one business day. Mail takes 7 to 10 business days, so if your bill is due soon, mail is not the right choice.
You will need your account number to pay, which appears on your bill or in your online account. If you do not have your bill handy, you can look up your account number by logging into your SoCalGas online account or calling their customer service line at 1-800-427-2200.
Key Takeaways
- Online and phone payments post within one business day; mail takes 7 to 10 days, so use mail only if your due date is more than two weeks away.
- You can pay online at socalgas.com, through the SoCalGas mobile app, or by phone at 1-800-427-2200 without creating an account if you have your bill handy.
- Automatic payments from your bank account eliminate the need to remember due dates and are set up through your online account or by calling customer service.
- SoCalGas payment centers accept cash, check, and card payments in person, but locations and hours vary by region.
- Late fees apply if payment is not received by the due date shown on your bill, regardless of when you submit it.
Paying online or through the SoCalGas app
Go to socalgas.com and select "Pay My Bill" from the homepage. You can pay as a guest without logging in — you will need your account number and the amount you want to pay. The site accepts debit cards, credit cards, and electronic bank transfers. If you use a credit card, SoCalGas may charge a convenience fee (the amount varies). Debit cards and bank transfers typically have no fee.
The SoCalGas mobile app works the same way. Download it from the Apple App Store or Google Play, then select "Pay Bill" and enter your account number. Payments submitted before 5 p.m. Pacific time on a business day post the same day; payments after 5 p.m. or on weekends post the next business day.
If you want to set up a recurring payment so you do not have to remember your due date each month, create an online account at socalgas.com, go to "Billing & Payment," and select "Automatic Payment." You can choose to pay the full bill amount or a fixed amount each month, and you can change or cancel it anytime.
Paying by phone
Call SoCalGas customer service at 1-800-427-2200. Have your account number and payment method (debit card, credit card, or bank account) ready. A representative will process your payment over the phone. This method also posts within one business day and has no convenience fee.
The phone line is open Monday through Friday, 7 a.m. to 7 p.m. Pacific time, and Saturday 8 a.m. to 5 p.m. Pacific time. It is closed on Sundays and most holidays. If you call outside these hours, you can leave a callback request, but your payment will not be processed until the next business day.
Paying by mail
Write a check or money order, include your account number on the check, and mail it to the address shown on your bill. Do not mail cash. SoCalGas receives mail at different regional addresses depending on where you live, so use the address printed on your bill — do not use the address on their website.
Mail typically takes 7 to 10 business days to arrive and be processed. If your due date is within two weeks, do not use mail. Late fees apply if payment is not received by the due date, even if you mailed the check on time. If you are concerned about timing, use online or phone payment instead.
Paying in person at a SoCalGas payment center
SoCalGas operates payment centers in Southern California where you can pay in cash, by check, or by debit or credit card. Locations and hours vary by region. To find a payment center near you, go to socalgas.com, select "Pay My Bill," then "Payment Centers," and enter your zip code.
Payment centers are typically open Monday through Friday during business hours. Payments made in person post to your account within one business day. Bring your account number or your bill with you.
Setting up automatic payments from your bank account
Automatic payments are the most reliable way to avoid late fees because they remove the need to remember your due date. Log into your SoCalGas online account, go to "Billing & Payment," and select "Automatic Payment." You can authorize a payment from your checking or savings account, and SoCalGas will deduct the amount on your due date each month.
You can choose to pay your full bill amount or set a fixed amount. If you choose a fixed amount less than your bill, you will still owe the difference. You can change your payment amount or cancel automatic payments anytime through your online account, or call 1-800-427-2200 to make changes by phone.
What happens if you miss a due date
If payment is not received by the due date on your bill, SoCalGas charges a late fee. The amount of the late fee depends on your bill amount and is shown in your account. After 30 days past due, your account may be flagged for disconnection. SoCalGas must send you a disconnection notice at least 10 days before shutting off service, but the notice is often mailed, so you may not see it immediately.
If you cannot pay your full bill by the due date, contact SoCalGas at 1-800-427-2200 as soon as possible. They may be able to set up a payment plan that spreads your balance over several months, which stops the disconnection process while you catch up. Payment plans are not may provide, but they are worth asking about before your account falls too far behind.
Frequently Asked Questions
Is there a fee to pay my SoCalGas bill online?
SoCalGas charges no fee for online payments made by debit card or electronic bank transfer. Credit card payments may include a convenience fee that varies depending on the card type and payment amount. The fee is shown before you confirm the payment, so you can choose a different method if you prefer.
Can I pay someone else's SoCalGas bill?
Yes. You can pay online or by phone using the account number of the person whose bill you are paying. You do not need to be the account holder. If you are paying in person at a payment center, bring the account number or bill with you.
What if I pay online but my payment does not show up?
Online payments typically post within one business day. If more than one business day has passed and your payment does not appear in your account, log into socalgas.com and check your payment history to confirm the payment went through. If it did not process, try again or call 1-800-427-2200 to pay by phone instead.
Can I set up automatic payments for a different amount each month?
No. Automatic payments through SoCalGas are either the full bill amount or a fixed amount you choose. If your bill varies month to month and you want to pay a different amount each time, you will need to pay manually online, by phone, or by mail instead.
What if I want to stop automatic payments?
Log into your SoCalGas online account, go to "Billing & Payment," select "Automatic Payment," and choose to cancel. You can also call 1-800-427-2200 to cancel by phone. Cancellation takes effect immediately, so no further automatic payments will be deducted from your account.