The fastest way to pay Verizon Fios online
You can pay your Verizon Fios bill online through My Verizon, the company's account portal. Log in with your username and password, go to the Bill section, and choose "Pay Now" to make a one-time payment. You can also set up automatic payments from a bank account or debit card so the bill is paid on the same date each month without you having to log in.
Payments made before 11:59 p.m. Eastern Time typically post the same day. If you pay after that time or on a weekend, the payment usually posts the next business day. Verizon does not charge a fee for paying online through My Verizon.
You do not need to create a separate account or use a third-party service. The My Verizon portal is the official Verizon payment system and is included with your account at no extra cost.
Key Takeaways
- Log into My Verizon on the Verizon website or mobile app, then select your bill and choose "Pay Now" to make a one-time payment.
- Automatic payments can be set up in My Verizon and will deduct from your bank account or debit card on your bill due date each month.
- Online payments through My Verizon are free and typically post the same day if made before 11:59 p.m. Eastern Time on a business day.
- You can view your full bill, payment history, and due dates in My Verizon before paying, so you know exactly what you owe.
How to access My Verizon and log in
Go to verizon.com and click "Sign In" in the top right corner. Enter your username (usually your phone number or email) and password. If you do not have a My Verizon account yet, click "Create a New Account" and follow the prompts to set one up using your account number and billing phone number.
You can also download the My Verizon mobile app from the Apple App Store or Google Play Store and log in there. The app has the same payment features as the website version.
If you forget your password, click "Forgot Username or Password?" on the sign-in page. Verizon will send a reset link to the email address on file. Make sure the email address in your account is current so you can receive password reset messages.
Making a one-time payment in My Verizon
After you log in, look for the "Bill" or "Billing" section in the main menu. Click on your current bill to see the amount due and due date. Select "Pay Now" or "Make a Payment." You will see a payment screen where you can enter the amount you want to pay.
Choose your payment method: bank account (using routing and account numbers), debit card, or credit card. Enter the card or account details, review the payment amount and date, then click "Confirm" or "Submit Payment." You will receive a confirmation number on screen and via email.
If you want to pay a different amount than the full bill — for example, a partial payment — you can enter that amount in the payment screen. Verizon will accept partial payments, though your account will still show a balance due until the full bill is paid.
Setting up automatic payments
Automatic payments remove the need to log in each month. In My Verizon, go to "Billing" or "Account Settings" and look for "Autopay" or "Automatic Payments." Click "Set Up Autopay" and choose your payment method: bank account or debit card.
Select the date you want the payment to be deducted each month — usually your bill due date. Verizon will deduct the full bill amount on that date automatically. You can change or cancel autopay at any time in the same section.
If you set up autopay and your bill amount changes (for example, if you add a service or change a plan), the new amount will be deducted on your next payment date. You can log in anytime to see what amount will be charged before the payment posts.
Payment methods and security
Verizon accepts bank accounts, debit cards, and credit cards for online payments. When you enter your payment information in My Verizon, the data is encrypted and sent securely to Verizon's payment processor. Your full card or account number is not stored in My Verizon after the payment is complete.
If you use a credit card to pay your Verizon bill, some credit card companies may charge a cash advance fee or treat it as a purchase — check your card's terms. Paying from a bank account or debit card typically has no extra fees.
Never share your My Verizon password with anyone, and do not pay through links in unsolicited emails or texts claiming to be from Verizon. Always go directly to verizon.com or use the official My Verizon app to pay.
What to do if your payment does not post
If you made a payment and it does not appear in your account within two business days, log back into My Verizon and check your payment history. Look for the transaction under "Billing" or "Payment History" to confirm it was processed. The confirmation number from your payment receipt will help you find it.
If the payment was processed but your bill still shows as due, contact Verizon customer service at 1-908-559-4899 (for Fios customers) or through the chat feature in My Verizon. Have your confirmation number ready. A representative can check the status and apply the payment to your account if there was a delay.
If your payment was declined, check that your card or bank account information is correct and that you have sufficient funds. Some banks flag online payments as suspicious — contact your bank to confirm the transaction was not blocked on their end.
Other ways to pay your Verizon Fios bill
While My Verizon is the fastest and most direct option, you can also pay by phone, mail, or in person. Call 1-908-559-4899 to pay over the phone with a representative. Mail a check or money order to the address on your bill — allow 7 to 10 days for it to arrive and post. Some Verizon retail stores accept in-person payments, though this is less common for Fios customers.
You can also set up a payment through your bank's bill pay service if your bank offers it. Log into your bank's website, add Verizon as a payee using the address on your bill, and schedule a payment. Your bank will mail a check on your behalf, so allow extra time for delivery.
Online payment through My Verizon remains the fastest option because it posts the same day and requires no mailing time or phone call.
Frequently Asked Questions
Can I pay my Verizon Fios bill without creating a My Verizon account?
You can pay by phone (1-908-559-4899), by mail, or through your bank's bill pay service without logging into My Verizon. However, creating a My Verizon account is free and takes a few minutes. It lets you see your bill details, payment history, and due dates anytime, which makes managing your account easier.
Is there a fee for paying online through My Verizon?
No. Verizon does not charge a fee for one-time payments or automatic payments made through My Verizon. Some credit card companies may charge their own fees (such as a cash advance fee), so check your card's terms if you use a credit card.
What time should I pay to make sure it posts the same day?
Pay before 11:59 p.m. Eastern Time on a business day (Monday through Friday) for same-day posting. Payments made after that time or on weekends will post the next business day. Check your bill due date to avoid late fees.
Can I change or cancel my automatic payment after I set it up?
Yes. Log into My Verizon, go to the Autopay or Automatic Payments section, and click "Modify" or "Cancel." Changes take effect on your next scheduled payment date. If you want to cancel before the next payment is due, make the change at least one business day before your payment date.
What should I do if I think my payment information was stolen?
Contact Verizon customer service immediately at 1-908-559-4899 and let them know. Also contact your bank or credit card company to report the issue and ask them to monitor your account. Change your My Verizon password right away. Verizon and your bank can help you dispute any unauthorized charges.