You can pay Con Edison as a guest using your account number and bill amount, without logging in or creating a username
Con Edison's guest payment option lets you pay a single bill right away without setting up an online account. You will need your Con Edison account number (found on your bill) and the amount due. The payment processes immediately, and you receive a confirmation number by email or on screen.
This route works best if you pay infrequently, want to avoid creating passwords, or need to settle one bill quickly. If you pay regularly, a full account takes the same time to set up and saves you from re-entering your account number each time.
Key Takeaways
- Guest payments require only your Con Edison account number and the bill amount — no username, password, or personal information beyond what is on your bill.
- You can pay by debit card, credit card, or bank account transfer through the guest payment portal on Con Edison's website.
- The payment posts immediately, and you receive a confirmation number that serves as your receipt.
- Guest payments do not create an account history, so you will need to enter your account number again if you pay another bill later.
- If you cannot locate your account number, Con Edison's customer service can provide it over the phone before you attempt payment.
Where to find the guest payment option on Con Edison's website
Go to conedison.com and look for a "Pay My Bill" or "Make a Payment" link on the homepage. Con Edison typically places this in the top navigation or in a prominent box on the landing page. Click it, and you will see two options: "Log In" (for account holders) and "Pay as Guest" or "Guest Payment." Select the guest option.
If you cannot find the link, use the search function on the Con Edison website and search for "guest payment" or "pay without account." The direct guest payment portal may also be accessible through a separate URL that Con Edison lists in your bill's payment instructions section.
What information you need before you start
Gather your Con Edison bill before you begin. You will need your account number, which appears in the upper left or upper right corner of your bill, usually formatted as an 8 to 10-digit number. You will also need the amount due — the total you owe, not the minimum payment.
Have your payment method ready: a debit card, credit card, or bank account details (routing number and account number) if you choose to pay by electronic transfer. If you are paying by card, have the card number, expiration date, and CVV code on hand.
Step-by-step process for paying as a guest
After you click "Pay as Guest," the portal will ask for your account number. Enter it exactly as it appears on your bill. Next, enter the amount due. Con Edison will display your account information and the service address to confirm you have the right account — verify this matches your bill before proceeding.
Select your payment method: credit card, debit card, or bank account. If you choose a card, enter the card number, expiration date, CVV, and billing zip code. If you choose bank transfer, enter your routing number and account number. Review the total amount one final time, then submit the payment.
The system will process the payment immediately. You will receive a confirmation number on screen — write this down or take a screenshot. Con Edison will also send a confirmation email to the address associated with your account (or to an email you provide during the guest payment process). Keep this confirmation for your records.
Payment methods and processing times
Con Edison accepts credit cards, debit cards, and electronic bank transfers for guest payments. Credit and debit card payments post to your account the same day. Bank transfers (ACH payments) typically post within one to three business days, depending on your bank.
Be aware that credit card payments may incur a convenience fee — Con Edison or its payment processor charges a percentage of the amount paid. Debit card and bank transfer payments usually have no fee, or a flat fee much smaller than the card percentage. The portal will show you the exact fee before you confirm payment.
What to do if your payment does not go through
If the payment is declined, the portal will display an error message. Common reasons include an incorrect account number, insufficient funds, or a card issue (expired card, wrong CVV, or a fraud block from your bank). Check your account number against your bill and try again.
If the problem persists, contact Con Edison's customer service at 1-800-752-6633 (for electricity) or 1-800-752-6633 (for gas). Have your bill and payment method information ready. A representative can confirm your account number, check for any blocks on your account, and help you troubleshoot the payment method. You can also pay over the phone with a representative if the online guest payment continues to fail.
Creating a full account versus paying as a guest each time
A full Con Edison account takes about five minutes to set up and requires an email address, password, and your account number. Once created, you can log in anytime to view your bill, set up automatic payments, track your usage, and pay without re-entering your account number. If you pay your Con Edison bill more than once or twice a year, an account usually saves time.
Guest payment is faster if you are paying someone else's bill (a parent's or roommate's account), paying only once, or prefer not to create another online password. There is no downside to paying as a guest — it does not prevent you from creating an account later if you change your mind.
Frequently Asked Questions
Can I pay someone else's Con Edison bill as a guest?
Yes. You need only their account number and the amount due. The payment will post to their account, and they will receive a bill credit. You will receive a confirmation number, but the account holder will not see your name or payment method details.
What if I do not have my account number?
Call Con Edison at 1-800-752-6633. A representative will look up your account number using your service address or phone number and read it to you. You can then proceed with the guest payment online, or pay over the phone with the representative.
Will the guest payment show up on my bill right away?
Card and debit payments post the same day. Bank transfers take one to three business days. Once posted, the payment will appear on your next bill as a credit toward your balance.
Can I set up automatic payments as a guest?
No. Automatic payments require a full Con Edison account. Guest payment is one-time only. If you want to automate future payments, you will need to create an account.
Is there a limit to how much I can pay as a guest?
Con Edison does not publish a guest payment limit on its website. If you are paying a very large amount, contact customer service first to confirm the payment will go through. Some payment processors flag unusually large transactions for fraud review, which can delay processing.