Where to pay your Con Edison bill
Con Edison offers several ways to pay your bill. The fastest and most direct method is through their website at conedison.com, where you can pay with a bank account or debit card. You can also pay by phone, mail, or in person at a payment location. Each method takes a different amount of time to process, so choose based on when your payment is due.
If you pay online or by phone, the payment usually posts to your account within one business day. Mail payments take 7 to 10 business days to reach Con Edison and be recorded, so plan ahead if your due date is soon. In-person payments at authorized locations are processed immediately.
Key Takeaways
- Pay online at conedison.com using your account number, which appears on your bill or in your online account.
- Online and phone payments process within one business day; mail payments take 7 to 10 days.
- You can set up automatic payments through your Con Edison account to avoid missing due dates.
- If you cannot pay the full amount, contact Con Edison about payment plans or hardship programs before your bill becomes overdue.
Paying online at conedison.com
To pay online, go to conedison.com and select the payment option from the homepage. You will need your Con Edison account number, which is printed on your bill in the upper right corner. If you do not have your bill, you can log into your Con Edison account online using your username and password, or create an account if you do not have one yet.
Enter your account number and the amount you want to pay. Con Edison accepts payments from a checking or savings account (no fee) or a debit card (a small fee applies). Review the payment details carefully before confirming. You will receive a confirmation number immediately, which you should save for your records.
Online payments are available 24 hours a day, 7 days a week. The payment will post to your account within one business day. If you need to pay before a specific date, submit your payment at least one business day before the due date to be safe.
Setting up automatic payments
Automatic payments remove the risk of forgetting a due date. Log into your Con Edison account at conedison.com, go to the billing section, and select the option to set up automatic payments. You can choose to pay the full bill amount each month or a fixed amount you specify.
Automatic payments are deducted from your bank account on a date you choose, usually around the due date. You can change or cancel automatic payments anytime through your account. If your bill amount varies significantly from month to month, you may want to review the payment before it is processed rather than setting it to automatic.
Paying by phone or mail
To pay by phone, call Con Edison's payment line at 1-800-752-6633. Have your account number and payment method ready. Phone payments process the same way as online payments — within one business day — and you will receive a confirmation number.
To pay by mail, write a check or money order payable to Con Edison. Include your account number on the check. Mail it to the address shown on your bill under "Payment Address" or "Make Checks Payable To." Mail payments take 7 to 10 business days to arrive and be recorded, so send your payment early if your due date is approaching.
Do not send cash by mail. If you need to pay in cash, find an authorized payment location near you through conedison.com or call 1-800-752-6633 for the nearest office.
What to do if you cannot pay the full amount
If you cannot pay your bill in full by the due date, contact Con Edison before your account becomes overdue. Call 1-800-752-6633 and explain your situation. Con Edison offers payment plans that spread your bill over several months, which can lower your monthly payment amount.
Con Edison also has hardship programs for customers facing financial difficulty. These programs may include bill discounts, extended payment terms, or help with overdue balances. You will need to provide information about your household income and expenses. The sooner you contact Con Edison, the more options you may have.
If you do not pay by the due date, Con Edison will charge a late fee and may eventually disconnect your service. A payment plan or hardship program can help you avoid this outcome.
Understanding your bill and due date
Your Con Edison bill shows the due date in a prominent location, usually near the top or in a box on the front page. The due date is typically 20 to 25 days after the bill is issued. If the due date falls on a weekend or holiday, you have until the next business day.
Your bill also shows your account number, current charges, any balance from the previous month, and the total amount due. Read through the charges to make sure they match your usage. If you see an error or have questions about a charge, contact Con Edison before paying so you can resolve it.
Con Edison bills are issued monthly. If you have not received your bill by the expected date, log into your account at conedison.com to view it online, or call 1-800-752-6633 to request a copy.
Frequently Asked Questions
How do I find my Con Edison account number?
Your account number is printed on your paper bill in the upper right corner. You can also find it by logging into your account at conedison.com. If you do not have your bill or online access, call 1-800-752-6633 and provide your service address or phone number.
Is there a fee to pay online?
There is no fee to pay from a bank account. If you pay with a debit card, Con Edison charges a small fee, which varies. The fee is shown before you confirm the payment, so you can see the total cost.
What happens if I pay late?
Con Edison charges a late fee if your payment arrives after the due date. Your account may also be flagged for potential service disconnection if the balance remains unpaid. Contact Con Edison immediately if you are unable to pay on time to discuss a payment plan.
Can I pay someone else's Con Edison bill?
Yes, you can pay another person's bill if you have their account number. You do not need to be the account holder. Provide the account number at conedison.com or when you call 1-800-752-6633, and pay the amount shown on their bill.
How long does it take for a mailed check to post?
Mailed checks typically take 7 to 10 business days to arrive at Con Edison and be recorded on your account. If your due date is within 10 days, pay online or by phone instead to ensure your payment is on time.