Log in to MyAccount and pay in three steps
Nicor Gas's MyAccount portal lets you pay your bill online without calling or mailing a check. You log in with your account number and password, select the amount you want to pay, and choose your payment method — the whole process takes about five minutes.
The portal also shows your current balance, past bills, and usage history, so you can see exactly what you're paying for. If you don't have a MyAccount account yet, you'll need to set one up first using your account number and service address.
Key Takeaways
- MyAccount is Nicor Gas's free online portal where you can pay your bill, view your balance, and see your payment history without logging in each time.
- You need your Nicor Gas account number and a password you create to set up MyAccount for the first time.
- Payment methods include bank account transfer (ACH), debit card, and credit card, though credit card payments may carry a processing fee.
- Payments made before 5 p.m. Central Time on a business day typically post to your account the same day.
- If you can't access MyAccount or prefer not to use it, you can still pay by phone, mail, or in person at a payment location.
Set up your MyAccount login for the first time
Go to nicorgas.com and look for the MyAccount login box at the top of the page. Click "Create Account" or "Register" (the exact wording may vary). You'll be asked for your Nicor Gas account number, which appears on your paper bill or in any email from Nicor Gas.
Enter your service address — the address where Nicor Gas delivers gas to your home — exactly as it appears on your account. Then create a password that you'll use to log in each time. Nicor Gas will send a confirmation email to verify your address. Once you confirm, your account is active and you can log in immediately.
Pay your bill through MyAccount
After you log in, you'll see your current balance and due date on the dashboard. Click the "Pay Now" or "Make a Payment" button. Enter the amount you want to pay — you can pay the full balance, a partial amount, or more than you owe if you want a credit on your account.
Select your payment method. ACH (bank account transfer) is free and usually the fastest option; the payment posts within one business day. Debit card payments are also free. Credit card payments may have a processing fee of 2 to 3 percent, depending on the card type — Nicor Gas will show you the fee before you confirm.
Review the payment details one more time, then submit. You'll see a confirmation number on screen and receive an email receipt. Keep the confirmation number in case you need to track the payment later.
When your payment posts and what to expect
Payments made before 5 p.m. Central Time on a business day (Monday through Friday) usually post the same day. Payments made after 5 p.m. or on weekends post the next business day. ACH transfers may take an extra day to clear from your bank, but Nicor Gas will show the payment as pending in MyAccount as soon as you submit it.
Once the payment posts, your balance updates automatically. You can check your account anytime to confirm the payment went through. If you don't see the payment reflected within two business days, contact Nicor Gas customer service — the confirmation number from your receipt will help them look it up quickly.
Troubleshoot login and payment problems
If you forget your password, click "Forgot Password" on the MyAccount login page. Nicor Gas will send a reset link to the email address on file. If you don't receive the email within a few minutes, check your spam folder or try again.
If you can't log in even after resetting your password, your account may not be fully set up yet. Make sure you confirmed the verification email Nicor Gas sent when you first registered. If you still can't access MyAccount, call Nicor Gas customer service at the number on your bill — they can verify your identity and help you regain access.
If a payment fails during checkout, MyAccount will show an error message explaining why — usually a problem with the card or bank account information. Double-check the card number, expiration date, and CVV, or try a different payment method. If the problem persists, contact your bank or card issuer to make sure the card isn't blocked.
Other ways to pay if you can't use MyAccount
MyAccount is the fastest online option, but Nicor Gas accepts payment through other channels. You can pay by phone by calling the customer service number on your bill and speaking to a representative. You can mail a check to the address shown on your bill — allow 7 to 10 days for it to arrive and post.
Some areas have in-person payment locations where you can pay cash or check. Search "Nicor Gas payment locations near me" or call customer service to find one. You can also set up automatic payments (sometimes called "budget billing" or "autopay") through MyAccount so your bill is paid the same day each month without you having to log in.
Set up automatic payments to avoid late fees
If you want MyAccount to pay your bill automatically each month, log in and look for the "Autopay" or "Automatic Payments" section. Choose the payment method (ACH is free), the amount (full balance or a fixed amount), and the day of the month you want it paid. Nicor Gas will deduct the payment on that day and send you a confirmation email.
Automatic payments reduce the risk of forgetting a due date and triggering a late fee. You can change or cancel autopay anytime through MyAccount, and you'll still be able to make one-time payments whenever you need to. If you want to pause autopay for a month, you can do that too — just log in and adjust your settings.
Frequently Asked Questions
Is there a fee to pay my bill through MyAccount?
ACH (bank account) and debit card payments are free. Credit card payments may have a processing fee of 2 to 3 percent. Nicor Gas shows the fee before you confirm the payment, so you know the total cost upfront.
Can I see my past bills and payment history in MyAccount?
Yes. Log in and look for "Billing History" or "Past Bills." You can view and download copies of your last 24 months of bills, see what you paid and when, and check your usage trends over time.
What if I pay more than my current balance?
The extra amount becomes a credit on your account. Nicor Gas will apply the credit to your next bill automatically. If you move or close your account, you can request a refund of any remaining credit.
How do I know if my payment went through?
You'll see a confirmation number on screen immediately after you submit the payment, and Nicor Gas will email you a receipt. Log back into MyAccount within a few hours to see the payment listed as pending, then check again the next business day to confirm it posted.
Can I change my payment due date?
MyAccount doesn't let you change your due date directly, but you can choose any day you want to make your payment — it doesn't have to be the due date. If you want to change when Nicor Gas bills you each month, contact customer service to discuss your options.