PECO's free online payment options work through their website or mobile app, and you can set up a one-time payment or automatic recurring payments without fees.
PECO (Philadelphia Electric Company) does not charge you to pay your bill online. You can pay through their website at peco.com, their mobile app, or by phone without incurring a transaction fee. The payment posts to your account the same business day if you submit it before 5 p.m. Eastern Time on a weekday.
The fastest route is the PECO website or app because you see your payment confirmed immediately and can set up automatic payments if you want them. Phone payments (1-800-494-4000) also work at no cost, though you will speak to a representative and wait in a queue.
Key Takeaways
- PECO charges no fee for online payments made through their website, mobile app, or phone line.
- One-time payments post the same business day if submitted before 5 p.m. Eastern Time on a weekday.
- You can set up automatic recurring payments through your bank account or debit card with no additional cost.
- Payments made through third-party bill pay services (like your bank's bill pay feature) may carry fees depending on your bank, not PECO.
Paying through the PECO website
Go to peco.com and look for "Pay My Bill" or "Billing & Payment" in the top menu. You will need your PECO account number (found on your bill) and either a bank account or debit card. Enter the amount you want to pay, choose your payment date, and confirm. PECO will show you a confirmation number immediately.
If you want to pay the full amount due, PECO will auto-fill that number for you. If you want to pay a partial amount or a different date, you can change both before you submit. The payment is not final until you see the confirmation screen and number.
Using the PECO mobile app
Download the PECO app from the Apple App Store or Google Play Store. Log in with your PECO account number and password (or create an account if you do not have one). Tap "Pay Bill," enter the amount, select your payment method, and confirm.
The app works the same way as the website and posts at the same speed. Many people use the app because they can pay from anywhere and get a confirmation number sent to their phone. You can also view your bill history and usage through the app.
Setting up automatic payments with no fees
Both the website and app let you set up autopay, which means PECO withdraws your bill amount automatically on a date you choose each month. You choose whether to pay the full amount due or a fixed dollar amount. You can change or cancel autopay anytime.
To set up autopay, go to "Billing & Payment" on the website or the app, select "Enroll in AutoPay," and enter your bank account or debit card details. PECO will verify your account with two small deposits (usually under $1 each) that appear in your bank account within a few days. Once verified, autopay starts on the date you choose.
Paying by phone at no cost
Call PECO at 1-800-494-4000 to pay over the phone. A representative will ask for your account number and payment method (bank account or debit card). The payment posts the same business day if you call before 5 p.m. Eastern Time on a weekday.
Phone payments take longer than online payments because you are waiting for a representative, but they work if you do not have internet access or prefer to speak to someone. You will receive a confirmation number by phone.
Why your bank's bill pay might charge a fee
Some banks offer a "bill pay" feature where you can send a check or electronic payment to PECO through your bank's website. If your bank charges a fee for this service, that fee comes from your bank, not from PECO. Check your bank's fee schedule or call them to find out whether bill pay costs money.
PECO's own payment methods (website, app, phone) never charge you a fee. If you want to avoid any possibility of a fee, use PECO's channels directly instead of routing through your bank.
What to do if your payment does not show up
Payments usually post within one business day. If more than two business days have passed and your payment is not showing on your PECO account, log back into the website or app and check the payment history. You should see your confirmation number and the status (pending or posted).
If the payment shows as pending, wait one more business day. If it shows as posted but your bill still shows the old amount, refresh the page or log out and back in — sometimes the display lags. If neither of those works, call PECO at 1-800-494-4000 with your confirmation number and they will trace the payment.
Frequently Asked Questions
Can I pay my PECO bill without creating an online account?
No. You must create an account on peco.com or use the app to pay online. If you do not want an online account, you can pay by phone at 1-800-494-4000 or by mailing a check to the address on your bill.
What happens if I set up autopay and then want to stop it?
Log into your PECO account on the website or app, go to "AutoPay," and select "Cancel AutoPay." The cancellation takes effect immediately, and PECO will not withdraw money on your next scheduled payment date. You can turn it back on anytime.
Does PECO accept payment through PayPal or Venmo?
No. PECO only accepts payments through their website, app, or phone line using a bank account or debit card. They do not accept PayPal, Venmo, or other third-party payment apps.
What if I pay online but my bill is still marked as overdue?
PECO considers a bill paid on the date the payment posts to your account, not the date you submit it. If you submit a payment on the due date but it does not post until the next business day, it may be marked late. To avoid this, submit payments at least one business day before the due date.
Can I set up autopay for a different amount each month?
No. Autopay lets you choose either the full amount due or a fixed dollar amount each month. If your bill varies and you want to pay a different amount each month, you will need to make one-time payments instead of using autopay.