Log in to your PECO account at peco.com
Go to peco.com and look for the login button in the top right corner of the homepage. Click it, then enter your account number (found on your paper bill) and your password. If you have not created an online account yet, you will need to set one up first — the site will walk you through that process using your account number and the service address on your bill.
Once you are logged in, your dashboard shows your current balance, due date, and recent payment history. From there, you can navigate to the bill pay section to make a one-time payment or set up automatic payments.
Key Takeaways
- Your PECO account number appears on your paper bill and is required to log in or create an online account.
- You can pay your bill once you are logged in, either as a one-time payment or by setting up automatic monthly payments.
- PECO accepts payment by bank account, debit card, and credit card, though credit card payments may carry a fee.
- If you forget your password, use the "Forgot Password" link on the login page to reset it using your email address.
- You can view your bill online, see your payment history, and update your contact information from your account dashboard.
Make a one-time payment after logging in
After you log in, select "Pay My Bill" or "Make a Payment" from the menu. Enter the amount you want to pay — you can pay the full balance, a partial amount, or a specific dollar figure. Choose your payment method: bank account (no fee), debit card (no fee), or credit card (a processing fee applies).
Review the payment details, including the amount and due date, before you confirm. PECO will show you when the payment will post to your account. Most payments made before 5 p.m. on a business day post the same day; payments made after that time or on weekends post the next business day.
Set up automatic monthly payments
Automatic payments save you the step of logging in each month. From your account dashboard, look for "Autopay" or "Automatic Payments" and select the option to enroll. You will choose a payment date (usually between the 1st and 28th of each month) and a payment method.
You can set autopay to pay your full bill each month or a fixed amount you choose. If you use autopay, you can still log in anytime to see your balance and make extra payments if you need to. You can pause or cancel autopay at any time from the same menu.
Payment methods and fees
PECO accepts three payment methods online: bank account transfer (no fee), debit card (no fee), and credit card (a processing fee of roughly 2 to 3 percent, though the exact amount varies). The fee is added to your payment, so if you pay $100 by credit card, you may pay $102 to $103 total.
If you want to avoid the credit card fee, use your bank account or debit card instead. Both process instantly and carry no extra charge. You can also pay by phone at 1-800-494-4000 or by mail — your bill shows the mailing address and the payment processing center where checks should go.
What to do if you forget your password
On the PECO login page, click "Forgot Password" below the login fields. Enter your email address, and PECO will send you a password reset link. Check your email (including spam folders) for the message from PECO. Click the link in the email and create a new password.
If you do not receive the email within a few minutes, check that you entered the correct email address associated with your account. If you still do not get it, call PECO customer service at 1-800-494-4000 and they can reset your password over the phone.
View your bill and payment history online
Once logged in, your account dashboard displays your current bill and a list of past bills going back several months or years, depending on how long your account has been active. Click on any bill to view the details: your usage, charges, taxes, and any credits applied.
Your payment history shows every payment you have made, the date it posted, and the method you used. This record is useful if you need to confirm a payment went through or if you are troubleshooting a billing issue. You can also download or print bills and payment confirmations directly from your account.
Update your account information
From your account dashboard, look for "Account Settings" or "Profile" to update your contact information. You can change your email address, phone number, and mailing address. If you move to a new address but stay in PECO's service area, update your address here so your bills go to the right place.
You can also manage your communication preferences — for example, whether you want to receive email reminders before your bill is due or notifications when a payment posts. These settings help you stay on top of your account without being overwhelmed by messages.
Frequently Asked Questions
How do I create a PECO online account if I do not have one yet?
Go to peco.com and click "Create Account" or "Sign Up." You will need your account number (on your bill), service address, and a valid email address. PECO will send a confirmation email — click the link to activate your account, then set your password and log in.
Can I pay my PECO bill without logging in?
Yes. You can pay by phone at 1-800-494-4000, by mail using the payment stub on your bill, or in person at a PECO payment center. You can also set up autopay without logging in by calling customer service, though logging in is faster and lets you see your balance first.
What happens if I pay late?
PECO charges a late fee if your payment does not arrive by the due date shown on your bill. The fee amount depends on your bill size. If you are having trouble paying, contact PECO to ask about payment plans or hardship programs that may reduce or defer your bill.
Can I change my autopay payment date?
Yes. Log in, go to your autopay settings, and select a new payment date between the 1st and 28th of the month. The change takes effect on your next scheduled payment. If you need to change the date for this month's payment, do it at least a few days before the current due date.
Is it safe to pay my PECO bill online?
PECO uses encryption to protect your account information and payment details. Your login is secure as long as you use a strong password (mix of letters, numbers, and symbols) and do not share it. Avoid logging in on public Wi-Fi, and always log out when you are done.