You can pay Public Storage without creating an account or logging in

Public Storage lets you pay your bill as a guest using their online payment portal or by phone. You do not need to remember a password, create an account, or log into their website. The fastest route is their guest payment page, which takes your unit number and last name to pull up your account, then lets you pay immediately with a debit or credit card.

If you prefer not to use the internet at all, you can call Public Storage's payment line directly and give your information over the phone. Both methods charge no extra fee and process the same day if you pay before their cutoff time.

Key Takeaways

  • Public Storage's guest payment page at their main website accepts payment without login — you only need your unit number and last name.
  • Phone payment is available 24/7 at 1-800-44-STORE (1-800-448-7673) and takes about five minutes if you have your bill or unit number ready.
  • Both online and phone payments process the same business day if submitted before 5 p.m. Eastern Time on a weekday.
  • You can set up a one-time payment or recurring automatic payments without creating a login account.

Paying online without an account

Go to the Public Storage website and look for the "Pay My Bill" button, usually on the homepage or in the top navigation. Click it and select the option for guest or one-time payment. Enter your storage unit number and the last name on the account. The system will pull up your balance and due date.

From there, enter your payment amount and choose your payment method — debit card, credit card, or bank account transfer. Review the details and submit. You will see a confirmation number on screen and receive an email receipt. The payment typically posts within one business day.

If you cannot find the guest payment link on their main site, try going directly to their payment processor's portal, which Public Storage uses for guest transactions. Your unit number is the key piece of information they need to locate your account.

Paying by phone

Call 1-800-44-STORE (1-800-448-7673) and select the option for bill payment. Have your unit number and the last name on the account ready. A representative or automated system will ask for your payment amount and payment method.

Phone payments accept debit cards, credit cards, and bank account information. The call usually takes five to ten minutes. You will receive a confirmation number and a receipt via email if you provide an email address. Like online payments, phone payments process the same business day if you call before 5 p.m. Eastern Time on a weekday.

Setting up automatic payments without logging in

If you want your bill paid automatically each month without having to remember to pay, you can set this up through the guest payment page or by phone. When you make a one-time payment online or by phone, you will see an option to save your payment method and schedule recurring payments.

Choose your payment date — usually the day your bill is due or a few days before. Public Storage will charge your card or bank account on that date each month. You can cancel or change automatic payments by calling customer service, even if you never created a login account.

What information you need to have ready

Before you start a payment, gather these details so the process moves quickly:

  • Your storage unit number (found on your bill or lease)
  • The last name on the account
  • Your payment method: debit card, credit card, or bank account number and routing number
  • The amount you want to pay (your current balance or a partial payment)

If you have your bill in front of you, the unit number and balance are both printed on it. If you cannot find your bill, the unit number is usually on your lease or any correspondence from Public Storage.

When payments post and what to expect

Payments made online or by phone before 5 p.m. Eastern Time on a weekday typically post the same business day. Payments made after 5 p.m. or on weekends post the next business day. Public Storage does not charge a fee for online or phone payments made through their official channels.

Once your payment posts, your account balance updates. If you set up automatic payments, you will see a charge on your statement each month on your scheduled payment date. Keep your confirmation number from each payment in case you need to reference it later.

Frequently Asked Questions

Do I have to create an account to pay my Public Storage bill?

No. You can pay as a guest using your unit number and last name on their website or by calling their payment line. Creating an account is optional and only saves you time if you plan to pay multiple times and want to skip entering your information each time.

What if I don't have my unit number?

Call Public Storage customer service at 1-800-44-STORE and provide your last name and the facility address. They can look up your unit number and help you make a payment over the phone. Have your lease or a recent bill nearby if you have one.

Can I pay with a check or money order without logging in?

Yes. Mail your check or money order to the address on your bill, made payable to Public Storage. Include your unit number on the check. Mailed payments take longer to post — usually five to ten business days depending on mail delivery and processing time.

What happens if I set up automatic payments and then move out?

Contact Public Storage to cancel your automatic payments before your move-out date. You can call customer service or cancel through the guest payment portal if you have access to your confirmation details. Stopping the automatic payment prevents charges after you vacate the unit.

Is there a fee for paying online or by phone?

No. Public Storage does not charge a fee for payments made through their official website or phone line. Some third-party payment services may charge a fee, so use only Public Storage's own payment channels to avoid extra costs.