Paying your Nicor Gas bill on nicorgas.com takes about five minutes once you have your account number
Go to nicorgas.com and click "Pay My Bill" in the top navigation. You will land on a page that asks for your account number and zip code — both appear on your paper bill or in any email Nicor sends you. Enter those details and click "Continue." The system will show your current balance and let you choose how much to pay and when the payment should process.
You can pay immediately or schedule a payment for a future date. Nicor accepts payments from a checking or savings account (no fee) or a credit or debit card (a processing fee applies, usually around 2.5 percent). Once you confirm your payment method and amount, you will see a confirmation number on screen. Write it down or take a screenshot — you will need it if you ever need to prove you paid.
Key Takeaways
- You need your account number and zip code to pay online; both are on your bill or in Nicor emails.
- Paying from a bank account costs nothing, but paying by credit or debit card includes a processing fee of roughly 2.5 percent.
- You can pay right away or schedule a payment for any future date, and you will receive a confirmation number immediately.
- If you miss a payment or fall behind, contact Nicor directly to discuss a payment plan before your service is disconnected.
What information you need before you start
Gather your account number and zip code before you open nicorgas.com. Your account number is an 8 or 9-digit code printed on the front of your bill, usually near the top left. If you have lost your paper bill, check your email for any recent statements or payment reminders from Nicor — they all include the account number.
If you cannot find either piece of information, call Nicor's customer service at 1-888-642-6748. They can look up your account by phone number and address and will give you the account number over the phone. This takes a few minutes but saves you from guessing.
Choosing between bank account and card payments
A bank account payment (checking or savings) has no fee and is the cheapest way to pay online. Nicor processes these payments within one to two business days. You will need your routing number and account number, which you can find at the bottom of any check or by logging into your bank's website.
A credit or debit card payment processes faster — usually the same day — but Nicor charges a processing fee. The fee is not set by Nicor; it comes from the payment processor and typically runs 2.5 percent of your bill amount. On a $100 bill, that is about $2.50 extra. If you are paying a large bill, the fee can add up, so bank account payments make more sense for routine monthly bills.
Scheduling a payment for a future date
You do not have to pay the moment you log in. On the payment confirmation page, you can choose a date in the future when you want the money to leave your account. This is useful if you get paid on a specific day or want to spread payments across the month.
Keep in mind that Nicor needs time to process the payment before your due date. If your bill is due on the 20th and you schedule a payment for the 19th, it may not clear in time, and you could face a late fee. A safer approach is to schedule payments at least three business days before the due date. The due date is printed on your bill, usually near the total amount owed.
What to do if your payment does not go through
If your payment fails — usually because of insufficient funds or a card decline — nicorgas.com will show an error message right away. Do not assume the payment went through just because you saw a confirmation number; that number only confirms you tried to pay, not that the payment succeeded.
If a payment fails, try again with a different payment method. If you used a card, try your bank account instead. If your bank account failed, call your bank to check your balance and make sure there are no holds on the account. Once you have fixed the problem, return to nicorgas.com and submit the payment again. Keep the confirmation number from the successful payment in case you need to show proof later.
Setting up automatic payments to avoid missed bills
Nicor offers automatic payment through its website, which deducts your bill from your bank account on the same date each month. To set this up, go to nicorgas.com, click "Pay My Bill," and look for an option to enroll in automatic payments or "AutoPay." You will provide your bank account information once, and Nicor will charge you automatically each billing cycle.
Automatic payments reduce the risk of forgetting to pay and triggering a late fee. You can cancel or change the payment date anytime by logging back into your account. If you want to stop automatic payments, do it at least a few days before your next scheduled payment date to make sure the cancellation processes in time.
Keeping a record of your payments
Every time you pay on nicorgas.com, save or print your confirmation number and the date. These records prove you paid and protect you if there is ever a dispute about whether a payment went through. You can also log into your Nicor account anytime to see a history of all payments you have made in the past 12 months.
If you pay by mail or phone instead of online, keep the same records — a receipt, confirmation number, or a photo of the cancelled check. Nicor's website shows your payment history, but having your own copies means you do not have to rely on the company's records if something goes wrong.
Frequently Asked Questions
Can I pay my Nicor bill without creating an online account?
Yes. You can pay as a guest on nicorgas.com by entering your account number and zip code without signing up. You will not be able to schedule future payments or see your payment history, but you can pay immediately. If you want those features, you can create an account anytime.
What happens if I pay late?
Nicor charges a late fee if your payment does not arrive by the due date shown on your bill. The fee amount varies but is typically a percentage of your bill. If you are going to be late, call Nicor at 1-888-642-6748 to discuss a payment plan before your service is disconnected.
Can I pay someone else's Nicor bill online?
You can pay if you have the account number and zip code, but Nicor will not know who the payment came from unless you call and tell them. If you are paying for a family member or friend, call Nicor after you pay online to make sure the payment is credited to the right account.
Is it safe to enter my bank account information on nicorgas.com?
Nicor's website uses encryption to protect your information, the same technology banks use. Your bank account details are not stored on Nicor's servers; they go directly to the payment processor. That said, never pay through a link in an email or text claiming to be from Nicor — always go directly to nicorgas.com by typing the address yourself.
How long does it take for a payment to show up on my account?
Bank account payments usually process within one to two business days. Card payments often process the same day. Once Nicor receives the payment, it updates your account balance within 24 hours. If you do not see the payment reflected after three business days, call customer service at 1-888-642-6748.