Log in to PSE&G through their website or mobile app
To pay your PSE&G bill, you first need to access your account on PSE&G's website or through their mobile app. Go to pseg.com and look for the "Login" button in the top right corner. If you do not have an online account yet, you will need to create one by clicking "Register" and entering your account number (found on your paper bill) along with your zip code and email address.
PSE&G also offers a mobile app available on iOS and Android. Download the PSE&G app from your phone's app store, then create or log in to your account using the same username and password you use on the website. The app shows your current balance, usage history, and payment options in the same way the website does.
If you forget your password, click "Forgot Password" on the login page. PSE&G will send a reset link to the email address on file. Make sure you have access to that email before you start the reset process.
Key Takeaways
- Visit pseg.com or download the PSE&G mobile app to access your account; you will need your account number to register for the first time.
- Once logged in, you can pay your bill immediately using a bank account, debit card, or credit card without setting up automatic payments.
- PSE&G charges a fee for credit card payments but not for debit card or bank account payments, so choose your payment method carefully.
- You can set up automatic monthly payments so your bill is paid on the same day each month without logging in again.
- If you lose internet access or prefer not to pay online, you can pay by phone, mail, or in person at authorized payment locations.
Pay your bill after logging in
Once you are logged in, your account dashboard shows your current balance and due date. Click on "Pay My Bill" or a similar button (the exact label varies depending on whether you are on the website or app). You will be taken to a payment screen where you enter the amount you want to pay.
You can pay your full balance, a partial amount, or more than you owe. The payment screen will show you the due date and any late fees that apply if you do not pay by that date. Enter the amount, then choose your payment method from the options PSE&G offers.
After you submit your payment, PSE&G shows you a confirmation number. Write this down or take a screenshot — you will need it if you need to contact PSE&G about the payment later. The payment usually posts to your account within one business day.
Understand PSE&G's payment method fees
PSE&G does not charge a fee if you pay from a bank account (checking or savings) or with a debit card. Both of these methods are free and the payment posts quickly.
PSE&G does charge a fee if you pay with a credit card. The fee is a percentage of your payment amount and varies depending on which credit card company you use. The payment screen shows you the exact fee before you confirm the payment, so you can decide whether to use a different method.
If you pay by phone or mail, there is no fee regardless of payment method. Some customers choose these routes specifically to avoid credit card fees, even though they take longer to process.
Set up automatic payments to avoid missing a due date
Automatic payments mean PSE&G withdraws money from your bank account or charges your card on the same day each month, without you having to log in. This is useful if you want to make sure your bill is always paid on time.
To set up automatic payments, log in to your PSE&G account, go to "Billing" or "Payment Settings," and look for an option like "Autopay" or "Automatic Payments." You will choose the payment method (bank account or card), the amount to pay each month, and the day of the month when the payment should go through. PSE&G recommends choosing a day shortly after you receive your bill so you have time to review it first.
You can change or cancel automatic payments at any time by logging back into your account. If your bill amount changes significantly, you may want to adjust your automatic payment amount or turn it off temporarily and pay manually that month.
Pay your PSE&G bill without logging in online
If you do not want to create an online account or prefer not to pay through the website, PSE&G offers other payment methods. You can pay by phone by calling the number on your bill and speaking to a representative. You can also mail a check or money order to the address printed on your bill — include your account number on the check so PSE&G knows which account to credit.
Some areas have authorized payment locations where you can pay in person with cash, check, or card. PSE&G's website has a tool to find payment locations near you. Call the number on your bill if you want to confirm which locations accept which payment methods.
Payments by mail take 7 to 10 business days to post, so mail your payment well before the due date to avoid late fees. Payments made in person or by phone usually post within one business day.
Troubleshoot common login and payment problems
If you see an error message when you try to log in, first check that you are using the correct username and password. Passwords are case-sensitive, so make sure Caps Lock is off. If you still cannot log in, use the "Forgot Password" link to reset your password.
If your payment is rejected, the payment screen usually shows a reason — for example, an incorrect card number or an expired card. Correct the information and try again. If you see a message about your account being locked or suspended, call PSE&G directly at the number on your bill; a representative can unlock your account or explain why the payment was declined.
If you paid your bill but your account still shows a balance, wait one business day for the payment to post. If it still has not posted after two business days, log back in and check your payment history to confirm the payment went through. If you cannot find a record of the payment, call PSE&G with your confirmation number.
Frequently Asked Questions
Do I have to create an online account to pay my PSE&G bill?
No. You can pay by phone, mail, or in person without an online account. However, an online account makes it easier to pay on your schedule and see your balance anytime. Creating an account takes about five minutes and requires only your account number and zip code.
What should I do if I forget my account number?
Your account number is printed on your paper bill in the top right corner. If you do not have a recent bill, call PSE&G at the number on any previous bill or statement. A representative can look up your account number using your name, address, and phone number.
Can I pay my PSE&G bill before it is due?
Yes. You can pay your bill as soon as you receive it, or even set up automatic payments to pay on a specific day each month. Paying early does not result in a credit or discount, but it does ensure you never miss a due date.
Is it safe to pay my PSE&G bill online?
PSE&G uses encryption to protect your payment information when you pay through their website or app. Your bank account or card details are not stored on PSE&G's servers after the payment is complete. If you have concerns about online security, you can pay by phone, mail, or in person instead.
What happens if I pay late?
PSE&G charges a late fee if your payment does not arrive by the due date shown on your bill. The amount of the late fee is listed on your bill. If you are having trouble paying on time, contact PSE&G to discuss payment plans or other options that may be available to you.