Pay your PSE&G Long Island bill online, by phone, by mail, or in person

PSE&G Long Island gives you four main ways to pay: through their website, by calling their payment line, mailing a check, or paying at an authorized location. The fastest and most convenient is online through your account at psegli.com. You can set up a one-time payment or enroll in automatic payments so you never miss a due date.

Each method has different timing and requirements. Online and phone payments usually post within one business day. Mail takes 7 to 10 days, so send it well before the due date printed on your bill. In-person payments at authorized retailers are immediate but may charge a small fee.

Before you pay, check your bill for the account number and amount due. You will need this information regardless of which payment method you choose. If you have questions about what you owe or why a charge appears on your bill, contact PSE&G before paying — paying does not resolve a billing dispute.

Key Takeaways

  • PSE&G Long Island's website at psegli.com is the fastest way to pay and lets you set up automatic payments to avoid late fees.
  • Phone payments through PSE&G's automated system or a representative post within one business day and require your account number and payment amount.
  • Mailing a check takes 7 to 10 days to reach PSE&G, so send it at least two weeks before your due date to avoid a late payment.
  • In-person payments at authorized retailers are immediate but may include a convenience fee that PSE&G does not charge for online or phone payments.
  • Automatic payments remove the risk of forgetting a due date, but you should still review your bill each month to catch billing errors early.

Paying online through your PSE&G account

Go to psegli.com and log in with your username and password. If you do not have an online account, you can create one by entering your account number (found on your bill) and other identifying information. Once logged in, select "Pay My Bill" or a similar option in the menu.

Enter the amount you want to pay — you can pay the full balance, a partial amount, or a set dollar figure. Choose your payment date; PSE&G allows you to schedule payments up to 30 days in advance. Select your payment method: bank account (ACH transfer) or debit or credit card. Bank account transfers are free; card payments may include a small fee.

Review the payment details before confirming. You will receive a confirmation number immediately. PSE&G will send you an email receipt, and the payment will post to your account within one business day. Keep the confirmation number in case you need to reference the transaction later.

Paying by phone

Call PSE&G Long Island's automated payment line at 1-800-490-0025. You can also speak to a representative by calling the same number and selecting the option for customer service. Have your account number and the amount you want to pay ready before you call.

The automated system will walk you through the payment process. You will enter your account number, confirm the amount due, and provide your bank account or card information. Payments made before 5 p.m. Eastern Time on a business day typically post the next business day. Payments made after 5 p.m. or on weekends may post the following business day.

If you speak to a representative, they can answer questions about your bill or account before you pay. This is useful if you see a charge you do not recognize or want to discuss a payment plan. The representative will process your payment over the phone and provide a confirmation number.

Mailing a check to PSE&G

Write your check to PSE&G Long Island and include your account number on the check itself. Most bills include a payment stub with the mailing address already printed on it; use that envelope if available. If you do not have the stub, mail your check to the address listed on your bill under "Payment Address" or "Mail Payment To."

Mail your payment at least 10 to 14 days before the due date to account for postal delivery time. PSE&G processes mail payments when they arrive, so late arrival means a late payment on your account. If you are paying close to the due date, use online or phone payment instead.

Include only the check and the payment stub — do not include other documents or correspondence unless you are responding to a specific PSE&G request. If you need to include a note about a billing question, send it separately or call PSE&G after you mail the payment so they can look for your letter.

Paying in person at authorized locations

PSE&G Long Island accepts in-person payments at authorized retailers and payment centers. Common locations include certain grocery stores, pharmacies, and check-cashing services. Visit psegli.com and search for "payment locations" or call 1-800-490-0025 to find an authorized retailer near you.

Bring your account number and the amount you want to pay. In-person payments are posted immediately to your account. Some retailers charge a convenience fee (typically $1 to $3) for this service; PSE&G does not charge the fee, but the retailer does. Ask about the fee before you pay.

In-person payments are useful if you do not have online access, prefer not to use your bank account or card, or need your payment posted the same day. However, they are slower than online or phone payment and may cost more due to retailer fees.

Setting up automatic payments

Automatic payments remove the need to remember your due date each month. Log into your PSE&G account at psegli.com, go to "Billing & Payments," and select "Automatic Payments" or "Recurring Payments." Choose whether you want to pay your full bill each month or a fixed dollar amount.

Select your payment method (bank account or card) and the day of the month you want the payment to occur. PSE&G recommends choosing a date a few days after your bill is issued so you have time to review it first. You can change or cancel automatic payments anytime through your account.

Automatic payments do not prevent billing errors — you still need to review your bill each month to catch mistakes or unexpected charges. If you spot an error, contact PSE&G before the automatic payment date to discuss it. You can temporarily pause automatic payments while a dispute is being resolved.

What to do if your payment does not post

If you paid online or by phone and the payment does not appear on your account within two business days, log back into your account and check the payment history. Look for your confirmation number and the transaction status. If the payment shows as "pending," wait another business day.

If the payment shows as "failed" or does not appear at all, contact PSE&G at 1-800-490-0025 with your confirmation number. A representative can investigate whether the payment was processed and, if it failed, help you submit it again. Do not submit the same payment twice without confirming the first one failed.

If you mailed a check and it has been more than 14 days since you sent it, call PSE&G to confirm receipt. Provide the check number, amount, and date you mailed it. If PSE&G did not receive it, you may need to stop payment on the original check and submit payment another way to avoid a late fee.

Frequently Asked Questions

Can I pay my PSE&G bill with a credit card?

Yes, you can pay with a debit or credit card online at psegli.com or by phone at 1-800-490-0025. PSE&G may charge a convenience fee for credit card payments (typically 2 to 3 percent of the payment amount), but debit cards usually have a lower or no fee. Bank account payments are always free.

What happens if I miss my due date?

PSE&G will add a late fee to your next bill, usually around 1.5 percent of the amount due. If you miss the due date by more than 30 days, PSE&G may disconnect your service. Contact PSE&G immediately if you cannot pay by the due date to discuss a payment plan or other options.

Can I set up automatic payments for a partial amount instead of my full bill?

Yes. When you enroll in automatic payments through psegli.com, you can choose to pay a fixed dollar amount each month rather than the full bill. This is useful if you want to make extra payments toward your balance, but remember that you will still owe the remaining balance.

Is there a fee for paying online?

No fee for bank account (ACH) payments made online. Credit and debit card payments online may include a convenience fee. Phone payments have the same fee structure as online payments. In-person payments at retailers may include a retailer fee that PSE&G does not charge.

How do I know if my payment was received?

Online and phone payments show a confirmation number immediately and post within one business day. Check your account at psegli.com to see the payment in your transaction history. For mailed checks, call PSE&G after 14 days if you do not see it posted to your account.