Where and how to pay your PSE&G bill

Public Service Electric and Gas (PSE&G) accepts payments through their website, by phone, by mail, and at authorized payment locations. The fastest route is online through your PSE&G account, which processes immediately and costs nothing. If you prefer not to use the internet, you can pay by phone with a representative, mail a check, or visit a walk-in payment center.

Each method has different timing and fees. Online and phone payments usually post within one business day. Mail takes seven to ten business days from the date you send it, so plan ahead if your due date is close. Walk-in payments at authorized retailers post the same day you pay.

Key Takeaways

  • PSE&G's website and mobile app let you pay instantly with a bank account or debit card at no charge, and you can set up automatic payments to avoid late fees.
  • Phone payments (1-800-490-0055) work if you do not have internet access, but a small fee applies for credit or debit card payments.
  • Mailed checks take one to two weeks to arrive and post, so send them at least ten days before your due date to avoid a late payment.
  • Walk-in payment centers at supermarkets and convenience stores post the same day, but you must bring your bill or account number and pay in cash or debit.
  • Automatic payments from your bank account eliminate the risk of forgetting and cost nothing, though you can pause or cancel them anytime.

Paying online through your PSE&G account

Go to pse-ng.com and sign into your account using your username and password. If you do not have an account, you can create one by entering your account number (found on your bill) and your zip code. Once logged in, select "Pay My Bill" and choose your payment method.

PSE&G accepts payments from a checking or savings account at no charge. If you use a debit or credit card, a processing fee applies — the exact amount shows before you confirm. The payment posts to your account within one business day. You can also pay through the PSE&G mobile app, which works the same way.

Set up automatic payments if you want to stop worrying about due dates. From your account, go to "Billing and Payments" and select "Automatic Payment." You choose the date each month (usually your due date or a few days before), and PSE&G withdraws the amount from your bank account automatically. You can change or cancel this anytime.

Paying by phone

Call PSE&G's automated payment line at 1-800-490-0055. You will need your account number and a debit or credit card. The system walks you through the payment step by step. If you prefer to speak with a representative, press the option for customer service, though wait times vary.

Phone payments with a debit or credit card include a processing fee. Payments post within one business day. If you call outside business hours, the automated system is available 24/7, but a representative can only help during regular hours.

Paying by mail

Write a check or money order payable to PSE&G. Include your account number on the check. Mail it to the address printed on your bill — this address is specific to your payment processing center, so use the one on your statement, not a general company address.

Mail takes seven to ten business days to arrive, plus one to two days for PSE&G to process and post it. Send your payment at least ten days before your due date to avoid a late fee. If you are close to the due date, use online, phone, or walk-in payment instead. Keep a copy of your check or the envelope for your records.

Paying in person at a walk-in location

PSE&G partners with supermarkets, convenience stores, and check-cashing services across New Jersey to accept cash and debit card payments. Bring your bill or your account number. The payment posts the same day you pay.

Walk-in locations do not accept credit cards, only cash or debit. There is no fee for paying in person. To find a location near you, visit pse-ng.com, go to "Pay My Bill," and select "Payment Locations." Enter your zip code to see the nearest authorized retailers.

What to do if you cannot pay by your due date

Contact PSE&G before your due date if you know you will be late. Call 1-800-490-0055 and ask about a payment extension or a budget billing plan. PSE&G may be able to delay your due date by a few days or spread your balance over several months.

If your bill goes unpaid, PSE&G will charge a late fee and may disconnect your service after 30 days of non-payment. If you are struggling to pay, ask about the Low Income Home Energy Assistance Program (LIHEAP) or other assistance programs available in New Jersey. PSE&G can direct you to local resources.

Setting up and managing automatic payments

Automatic payments remove the risk of forgetting a due date and incurring a late fee. From your PSE&G account online, go to "Billing and Payments," select "Automatic Payment," and choose your payment date and amount. You can pay the full bill each month or a fixed amount if you prefer.

You can pause, change, or cancel automatic payments anytime from your account. If you want to stop automatic payments, go back to the same menu and select "Cancel." The change takes effect within one to two business days. If you cancel and then want to restart, you can set it up again the same way.

Frequently Asked Questions

Does PSE&G charge a fee for online payments?

No fee applies when you pay from a checking or savings account through the website or app. If you use a debit or credit card, a processing fee shows before you confirm the payment. Phone payments with a card also include a fee.

How long does it take for a payment to show up on my account?

Online, phone, and walk-in payments post within one business day. Mailed checks take seven to ten business days to arrive, plus one to two days to process, so plan for ten to twelve days total from the date you mail it.

Can I pay someone else's PSE&G bill?

Yes, if you have their account number. You can pay online, by phone, or by mail using their account number. At walk-in locations, bring the bill or account number. The payment will post to their account.

What happens if I pay after the due date?

PSE&G charges a late fee, usually a percentage of your bill. If your account remains unpaid for 30 days, the company may disconnect your service. Contact PSE&G immediately if you are behind to discuss a payment plan or extension.

Can I set up automatic payments for a different amount each month?

Automatic payments are set to a fixed amount or your full bill each month. If your bill varies and you want to pay different amounts, you can cancel automatic payments and pay manually each month, or call PSE&G to discuss other options.