PSE&G's online payment portal lets you pay from your computer or phone without calling or mailing a check
PSE&G (Public Service Enterprise Group) customers in New Jersey and parts of Pennsylvania can pay bills through their website or mobile app. You log in with your account number and password, choose a payment date, and confirm the amount — the payment posts within one to two business days for most methods. No fees apply when you pay directly from a bank account.
The fastest way to set this up is to go to pseg.com, click "Pay My Bill," and create an online account if you don't have one. You'll need your account number (on your bill) and a valid email address. Once your account is active, you can pay immediately or schedule payments for future dates.
Key Takeaways
- You can pay online at pseg.com or through the PSE&G mobile app using a bank account, debit card, or credit card.
- Bank account payments are free and post within one to two business days; debit and credit card payments charge a convenience fee.
- You can set up automatic recurring payments so your bill is paid on the same date each month without logging in.
- If you pay by debit or credit card, the convenience fee varies but is shown before you confirm the payment.
Setting up your PSE&G online account
Start at pseg.com and look for the "Pay My Bill" or "My Account" link at the top of the page. Click it and select "Create an Account" if you're a new user. You'll enter your account number (the 10-digit number on your bill), your zip code, and your email address.
PSE&G will send a confirmation email with a link to finish setting up your password. Once you click that link and create a password, your account is active and you can pay immediately. Keep your password secure and don't share it with anyone else.
Paying your bill one time
Log into your PSE&G account and select "Pay My Bill." The page will show your current balance and due date. Enter the amount you want to pay (it defaults to your full balance, but you can change it) and choose your payment method: bank account, debit card, or credit card.
If you choose a bank account, enter your routing number and account number. PSE&G will deduct the payment within one to two business days and charge no fee. If you use a debit or credit card, a convenience fee applies — PSE&G shows you the exact fee before you confirm, so you know the total cost.
Select your payment date. You can pay today or schedule it for a future date (useful if you want to time it with a paycheck). Review the summary, confirm the details, and submit. You'll get a confirmation number on screen and by email.
Setting up automatic monthly payments
If you want PSE&G to deduct your bill automatically each month, log in and look for "Autopay" or "Automatic Payments" in the account settings. Select your payment method (bank account is free; card payments charge a fee each month) and the date you want the payment to go out.
PSE&G will deduct your current bill amount on that date every month. If your bill changes, the new amount will be deducted the next month. You can pause or cancel autopay anytime by logging back into your account — no penalty applies.
Payment methods and fees
PSE&G accepts three ways to pay online: bank account (checking or savings), debit card, and credit card. Bank account payments are free and take one to two business days to post. Debit and credit card payments charge a convenience fee that varies depending on the payment amount and processor PSE&G uses that day.
The convenience fee is always shown on the payment confirmation screen before you submit, so you can see the total you'll pay. If the fee is higher than you expected, you can cancel and choose a different payment method or pay by mail instead (no fee, but takes longer).
Troubleshooting common payment issues
If your payment is rejected, the most common reason is a mismatch between the bank account or card information you entered and what your bank has on file. Double-check the routing number (for bank accounts) and make sure the zip code matches your bank's records. If it still doesn't work, try a different payment method.
If you don't see your payment reflected in your account after two business days, log in and check your payment history. PSE&G lists all payments you've made, including the date and amount. If the payment shows as submitted but your balance hasn't changed, contact PSE&G customer service at 1-800-752-7734 to confirm it posted.
If you accidentally paid twice or paid the wrong amount, call customer service. They can issue a credit to your account or arrange a refund, depending on your situation.
When to pay by mail instead
Online payment is faster and more convenient, but some people prefer mailing a check. If you choose to mail a payment, write your account number on the check and send it to the address on your bill. Mail payments take 7 to 10 business days to reach PSE&G and post to your account, so send it well before your due date to avoid a late fee.
You can also pay in person at a PSE&G payment office or authorized payment location. PSE&G's website lists all payment offices by location. In-person payments post the same day if you pay before the office closes.
Frequently Asked Questions
Is there a fee to pay my PSE&G bill online?
No fee applies if you pay from a bank account. Debit and credit card payments charge a convenience fee that PSE&G shows you before you confirm the payment. The fee varies based on your payment amount.
How long does it take for my online payment to show up?
Bank account payments post within one to two business days. Debit and credit card payments may post the same day or within one business day. If you don't see the payment after two business days, log in to check your payment history or contact customer service.
Can I schedule a payment for a future date?
Yes. When you pay online, you can choose any date up to your due date (or beyond, if you want to pay early for next month). The payment will process on the date you select.
What if I forget my PSE&G account password?
Go to pseg.com and click "Pay My Bill." Select "Forgot Password" and enter your account number and email address. PSE&G will send a password reset link to your email. Click it and create a new password.
Can I cancel or change a payment after I submit it?
If the payment hasn't posted yet (usually within one to two business days), contact PSE&G customer service at 1-800-752-7734 and ask them to cancel it. Once the payment posts, you can't cancel it, but you can request a credit or refund.