PSE&G offers four main payment methods: online through their website or mobile app, by phone, by mail, or in person at authorized payment centers
The fastest and most convenient way to pay is through PSE&G's website or mobile app, where you can set up a one-time payment or enroll in automatic monthly payments. If you prefer to pay by phone, you can call PSE&G's customer service line and provide your account number and payment information to a representative. For those who want to avoid online transactions, you can mail a check or money order to the address printed on your bill, or visit a payment center in your area — though both methods take longer to process.
No matter which method you choose, have your PSE&G account number ready. You'll find it on your bill, usually near the top. If you're paying online or by phone, you'll also need a valid payment method: a checking or savings account for bank transfers, or a debit or credit card.
Key Takeaways
- Online and mobile app payments process the same day and let you schedule payments in advance, making them the fastest option.
- Automatic monthly payments remove the need to remember a due date, but you can cancel or change the amount anytime through your account.
- Phone payments work if you don't have internet access, but you'll speak to a representative and may wait on hold.
- Mail and in-person payments take 7 to 10 business days to reach your account, so send them well before your due date to avoid a late fee.
- PSE&G charges a fee for credit card payments online or by phone, but bank transfer payments have no fee.
Paying online or through the PSE&G mobile app
Log into your account at pse-ng.com using your username and password. If you don't have an online account yet, you'll need to create one — you'll need your account number, service address, and a valid email. Once you're logged in, look for "Pay My Bill" or "Make a Payment" in the menu.
You can choose to pay once or set up a recurring monthly payment. For a one-time payment, enter the amount you want to pay and select your payment date — you can pay today or schedule it for a future date, as long as it's before your due date. For recurring payments, PSE&G will charge your account on the same day each month, usually around the 15th or the date you choose.
PSE&G accepts payments from a checking or savings account (no fee) or a debit or credit card (a fee applies, usually 2.5% of the payment amount). The fee is added to your bill, so if you pay $100 by credit card, you'll be charged about $2.50 extra. Bank transfers are free, so that's the cheapest option if you have a checking account.
Paying by phone
Call PSE&G's customer service line at 1-800-490-0025. A representative will ask for your account number and the amount you want to pay. You can pay with a checking or savings account or a debit or credit card. Like online payments, credit card payments include a fee.
Phone payments process the same day you call, but you may wait on hold during busy times. This method works well if you don't have internet access or prefer to speak with someone, but it's slower than paying online.
Paying by mail
Write a check or money order for the amount due and mail it to the address shown on your bill. Do not send cash. Include your account number on the check or money order so PSE&G can match the payment to your account.
Mail payments typically take 7 to 10 business days to arrive and be processed. To avoid a late fee, mail your payment at least two weeks before your due date. If you're close to your due date, use online or phone payment instead — they're much faster.
Paying in person at a PSE&G payment center
PSE&G has payment centers throughout New Jersey and parts of New York and Pennsylvania. You can pay with cash, check, money order, debit card, or credit card. Find the nearest center by visiting pse-ng.com and searching "payment centers" or calling 1-800-490-0025.
In-person payments are processed the same day, but you have to travel to a center during business hours. This option works best if you prefer to pay with cash or want a receipt on the spot.
Setting up automatic payments and managing your account
Automatic monthly payments are the easiest way to avoid missing a due date. Once you set one up through your online account or by calling PSE&G, the payment will be withdrawn from your bank account or charged to your card on the same day each month. You can change the amount, pause the payment, or cancel it anytime through your account or by calling customer service.
If your bill amount changes significantly — for example, if you use much more energy in winter — you can adjust your automatic payment amount to match. PSE&G will send you a reminder before each payment is processed, so you'll know what's coming.
What to do if you can't pay your full bill
If you're struggling to pay, contact PSE&G before your bill becomes overdue. PSE&G offers payment plans that let you spread your balance over several months, which can lower your monthly payment. You may also be may be able to access for bill assistance programs if your household income is below a certain level — PSE&G can tell you which programs serve your area.
Calling early gives you more options than waiting until your service is at risk of being shut off. PSE&G's customer service line can discuss a plan that fits your budget.
Frequently Asked Questions
How long does it take for a payment to show up on my account?
Online and phone payments process the same day. Mail payments take 7 to 10 business days. In-person payments at a PSE&G center also process the same day. If you pay online but schedule the payment for a future date, it will process on that date.
Will I be charged a fee for paying my PSE&G bill?
Bank transfer payments (from a checking or savings account) have no fee. Credit and debit card payments include a fee of about 2.5% of the payment amount, whether you pay online, by phone, or in person. The fee is added to your bill.
Can I set up automatic payments and then cancel them later?
Yes. You can cancel automatic payments anytime through your online account or by calling PSE&G customer service. You'll need to give at least a few days' notice before the next scheduled payment date.
What should I do if I don't receive my bill?
Log into your online account to view your current bill and due date. You can also call PSE&G to request a copy. If you're enrolled in automatic payments, your payment will still be processed on schedule even if you don't receive a paper bill.
Can I pay someone else's PSE&G bill?
Yes, if you have their account number. You can pay online, by phone, or in person. The payment will be applied to that account. If you're paying regularly for someone else, you can set up automatic payments in their name using their account number.