Horry Telephone Company payment options and where to send checks

Horry Telephone Company, a rural telephone provider serving parts of South Carolina, accepts bill payments through several methods. You can pay online through their customer portal, by phone, by automatic bank draft, or by mailing a check to their office. The fastest way is usually online or automatic draft, since those post to your account within one to two business days. Mailed checks take longer — typically five to seven business days — so plan ahead if you are paying close to your due date.

Your bill will show a due date, usually 20 to 25 days after the bill date. Horry Telephone does not charge a late fee immediately, but service can be disconnected if payment is not received within 30 days of the due date. Knowing your payment method and how long it takes to post helps you avoid that gap.

Key Takeaways

  • Horry Telephone bills can be paid online through their customer portal, by phone, by automatic bank draft, or by mailed check.
  • Online and automatic draft payments post within one to two business days, while mailed checks take five to seven business days.
  • Your due date appears on your bill statement, and service can be disconnected if payment is not received within 30 days past that date.
  • If you pay by mail, include your account number and a copy of your bill stub to ensure the payment reaches the correct account.

Paying online through the Horry Telephone customer portal

The easiest way to pay is through Horry Telephone's online customer portal. Log in with your account number and password, or create an account if you have not already. Once logged in, look for a "Pay Bill" or "Make a Payment" button, usually on the main dashboard. You will be asked to enter the amount you want to pay and your payment method — either a debit card, credit card, or bank account.

Online payments post within one business day, so you can pay right up until the evening of your due date and still avoid a late charge. Keep a record of your confirmation number for your own files. If you do not receive a confirmation email within a few minutes, contact Horry Telephone to confirm the payment went through.

Setting up automatic payments from your bank account

Automatic draft is the most hands-off method. You authorize Horry Telephone to withdraw your bill amount from your checking or savings account on a set date each month — usually a few days before your due date. To set this up, log into the customer portal and look for "Auto Pay" or "Automatic Payment" options, or call Horry Telephone's customer service line to request it over the phone.

You will need to provide your bank routing number and account number. Once set up, the payment happens automatically each billing cycle, so you do not have to remember to pay. If your bill amount varies month to month, you can set the draft for a fixed amount (like your average bill) or authorize Horry Telephone to draft the full amount shown on your bill each month. You can cancel or change the draft date at any time through the portal or by calling customer service.

Paying by phone with a customer service representative

You can also pay by phone by calling Horry Telephone's customer service number, which appears on your bill. Have your account number and payment method ready — either a debit card, credit card, or bank account information. A representative will process the payment over the phone and give you a confirmation number.

Phone payments typically post within one to two business days. There is no fee for paying by phone with a debit card or bank account, though some providers charge a small fee for credit card payments. Ask the representative before you provide your card number if you are unsure.

Mailing a check to Horry Telephone

If you prefer to pay by mail, write a check payable to Horry Telephone Company and include a copy of your bill stub or write your account number on the check itself. Mail it to the address shown on your bill — this is usually Horry Telephone's main office in Conway, South Carolina, but the exact address may vary depending on your service area. Always use the address printed on your bill to make sure the payment reaches the right location.

Mailed checks take five to seven business days to arrive and post, so send your payment at least 10 days before your due date to be safe. If you are paying close to the due date, use online payment or phone payment instead. Keep a copy of the check or a photo of it for your records in case there is ever a question about whether the payment was received.

What to do if you cannot pay by your due date

If you know you will miss your due date, contact Horry Telephone as soon as possible. Some providers offer short payment extensions or payment plans for customers who are temporarily unable to pay in full. Calling before your due date passes shows good faith and may prevent a late charge or disconnection notice.

If your service is disconnected for non-payment, you will need to pay the full past-due balance plus a reconnection fee to restore service. Reconnection usually takes one to two business days after payment is received. Avoiding disconnection is much simpler than dealing with reconnection, so reaching out early is always the better move.

Frequently Asked Questions

Is there a fee for paying my Horry Telephone bill online?

Horry Telephone does not charge a fee for online payments made through their customer portal using a bank account or debit card. Credit card payments may carry a small fee. Check the payment screen before you confirm to see if a fee applies to your chosen method.

Can I change my automatic payment date if it does not work with my pay schedule?

Yes. Log into your customer portal and look for the Auto Pay settings, or call Horry Telephone's customer service line to request a different draft date. You can usually choose any date between the 1st and the 28th of the month.

What happens if I overpay my bill?

The overpayment will show as a credit on your next bill and will be applied to your next month's charges. If you want a refund instead, contact Horry Telephone's billing department and request one. Refunds typically take one to two weeks to process.

How do I know if my mailed check was received?

Log into your customer portal and check your payment history, or call customer service and ask them to confirm. Your bill will also show the payment once it posts. If more than 10 days have passed and the payment does not appear, contact Horry Telephone with your check number and mailing date.

Can I pay someone else's Horry Telephone bill?

Yes, but you will need their account number. When you pay online or by phone, enter their account number instead of yours. By mail, write their account number clearly on the check. The payment will be applied to their account, not yours.