The fastest way to pay your SC Gas bill depends on how you prefer to send money
South Carolina Gas (part of SCEG, the South Carolina Electric & Gas Company) lets you pay by phone, online, mail, or in person at a payment location. The online portal at sceg.com is the quickest option — you can set up a one-time payment or enroll in autopay in a few minutes. If you prefer not to use the website, you can call the payment line at 1-888-891-0938 during business hours, or mail a check to the address printed on your bill.
Before you pay, check your bill for the account number and the due date. The due date is usually 20 to 25 days from the bill date. If you pay after the due date, SC Gas may charge a late fee, though they typically allow a grace period of a few days. Payments made online or by phone usually post within one business day; mailed checks take longer depending on postal delivery and processing time.
Key Takeaways
- You can pay online at sceg.com, by phone at 1-888-891-0938, by mail, or at an authorized payment location — choose whichever fits your routine.
- Online and phone payments usually post within one business day, while mailed checks take longer and should be sent well before the due date.
- Setting up autopay through the online portal removes the need to remember due dates and helps you avoid late fees.
- Your account number and due date appear on every bill, and you will need the account number to pay by phone or online.
Paying online through the SCEG website
Go to sceg.com and look for the "Pay My Bill" button, usually near the top of the homepage. You will need your account number (found on your bill) and either your zip code or the phone number associated with the account. Once you log in or create an account, you can enter a payment amount and choose your payment date.
The website accepts payments from a checking or savings account (ACH transfer) or a debit or credit card. ACH transfers are free; credit and debit card payments typically carry a small fee, usually around 2 to 3 percent of the payment amount. If you want to avoid fees, use the ACH option and allow an extra day for processing.
You can also set up autopay on the website, which automatically withdraws your bill amount on the due date each month. This removes the risk of forgetting a payment and helps you avoid late fees. You can change or cancel autopay anytime through your account settings.
Paying by phone or at a payment location
Call 1-888-891-0938 to speak with a representative or use the automated phone system to pay with a debit or credit card. Have your account number and card information ready. Phone payments are processed the same day if you call before the cutoff time (usually late afternoon); calls after that may process the next business day.
SC Gas also accepts payments at authorized payment locations throughout South Carolina, including some retail stores and utility payment centers. These locations accept cash, checks, and debit or credit cards. Check the SCEG website for a list of locations near you, or call customer service to confirm hours and what payment methods each location accepts.
Paying by mail
Write a check or money order and include the payment stub from your bill — the stub has your account number printed on it, which helps SC Gas match the payment to your account. Mail it to the address shown on your bill's payment section. Do not send cash through the mail.
Mailed payments take time to arrive and be processed, so send your check at least one week before the due date to avoid a late fee. If you are paying close to the due date, use online or phone payment instead. Keep a record of when you mailed the check in case you need to dispute a late fee later.
What happens if you miss the due date
SC Gas typically allows a grace period of a few days after the due date before charging a late fee. The exact grace period and late fee amount are shown on your bill. If you miss the due date, pay as soon as possible to minimize additional charges.
If your bill goes unpaid for 30 days or more, SC Gas may disconnect your service. You can request reconnection by paying the full balance plus any reconnection fee. If you are having trouble paying, contact SC Gas customer service to ask about payment plans or hardship programs that may be available in your area.
Setting up a payment plan if you cannot pay the full amount
If you owe a large balance and cannot pay it all at once, call SC Gas at 1-888-891-0938 to discuss a payment arrangement. Customer service can work with you to set up a plan that spreads the balance over several months, with a portion due each billing cycle.
Payment plans are usually available if you have not been disconnected and are willing to pay a portion of the balance upfront. The terms depend on how much you owe and your payment history. Ask about any fees associated with the plan before you agree to it.
Keeping track of your payments and account
Create an account on sceg.com to view your billing history, see past payments, and download copies of old bills. This record is useful if you need to dispute a charge or confirm that a payment was received. You can also set up email or text alerts to remind you when a bill is due.
If you pay by mail or at a payment location, keep your receipt or a photo of the cancelled check as proof of payment. If SC Gas reports a late payment or missed payment in error, you will have documentation to show when you paid.
Frequently Asked Questions
Can I pay my SC Gas bill with a credit card without a fee?
Credit card payments through sceg.com or by phone usually carry a fee of 2 to 3 percent. To avoid the fee, use ACH (bank account) payment instead. The fee is charged by the payment processor, not by SC Gas, so it applies whether you pay online or by phone.
What time does my payment need to arrive to count as on-time?
Online and phone payments made before the cutoff time (usually late afternoon) post the same day. Mailed checks should arrive at least a few days before the due date to account for mail delivery and processing time. If you are close to the due date, use online or phone payment to be safe.
How do I know if my payment was received?
Log into your account on sceg.com to see a record of all payments and their status. If you paid by mail, wait at least one week before checking online. If a payment does not show up within two weeks, call customer service at 1-888-891-0938 to confirm it was received.
Can I change my due date to a different day of the month?
Contact SC Gas customer service at 1-888-891-0938 to request a due date change. They can usually move your due date to align with your pay schedule or another date that works better for you. The change typically takes effect on your next bill.
What should I do if I cannot pay my bill on time?
Call SC Gas as soon as possible at 1-888-891-0938 to discuss your options. They may be able to set up a payment plan, extend your due date, or connect you with local assistance programs. Acting before your bill is overdue gives you more options than waiting until after disconnection.